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Customer Service Representative
Does anyone here work for Fidelity? I saw that there are a bunch of customer service positions open and I don't know if it's somewhere that would fairly easy for someone with just 1 year of experience. I need to change where I'm at, but not sure how big of a company is really gonna hire me when I'm so new to things.
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ProsThe dedication of the team to provide expert service to our clients. Providing excellent service is the backbone of the team culture. This makes working for Liberata very enjoyable and a good place
ConsAdapting to the recent changes to ways of working with more people working remotely. This is picking up through the integration of improved IT systems. People embracing change can be a challenge,
Advice to ManagementContinue to increase communication and review performance with team members. Empower team members to be involved in making decisions.
I applied through a recruiter. The process took 1 week. I interviewed at Liberata (Worcester, England) in Feb 2022
InterviewVery calming, very welcoming and very attentive. They were trying to make me feel as comfortable as possible which they succeeded with and tried to get to know me as an individual
Are you comfortable with working as a team or do you prefer to work alone?Answer Question
All answers shown come directly from Liberata Reviews and are not edited or altered.
...Excellent management and good career progression opportunities....
September 7, 2021