Mission: Our purpose is to provide simple, flexible funding to help growing businesses achieve their ambitions. We do this responsibly and transparently, with a team of specialists who know our customers' sectors inside and out.
Operating on three core principles – a simple product, responsibly delivered, by specialists who understand our customers – over the past ten years, Liberis have helped over 7,000 small UK businesses obtain c. £210 million of funding.
We do this by utilising the flexible simplicity of our Business Cash Advance, an innovative form of funding based on future credit and debit card sales. And all we charge is a single cost, agreed upon upfront and taken as a fixed percentage of daily card takings - with no fees and no interest, ever!
Plus, we’re proud to be supported by the British Business Bank so our customers can have the added reassurance of dealing with a finance provider that is supported by the UK Government.
We pride ourselves not only on our product, but on our a team - now of 90+ members - of industry experts; headquartered in Hammersmith, London with a second home in Nottingham too.
As we’ve grown, we’ve picked up some great recognition for what we do, both for our employees and for our customers; including a 90% score with Great Places to Work, and maintaining a consistent positive customer service rating of 98% on Feefo.
Liberis is also part of Blenheim Chalcot, the UK’s leading venture builder.
Founded in 1998, Blenheim Chalcot specialises in building digital businesses that transform industries. It has portfolio sales of over £300m, more than 3,000 employees, and a successful track record of over 40 companies across IT services and outsourcing, education, financial services, software, sport and media.
The partners at Blenheim Chalcot have held senior roles at Google, Monitor and Capital One and work closely with portfolio companies on a daily basis.
Whether it’s planned expenses such as renovation and purchasing stock, or the need to solve an unexpected problem; running a small business, you’ll know that scenarios like there are often just around the corner. But as a small business experiencing uneven cash flow month to month and having limited access to traditional forms of finance, it can be frustrating to be agile when responding to these needs.
That’s why Liberis have developed a better way to finance small businesses.
As long as you’ve been trading for over 4 months and take at least £2.5k in customer card transactions per month, you can take out a Business Cash Advance of anything from £2.5k to £300k.
The amount each business is able to access will depend on your average monthly credit and debit card takings, and will come at just one fixed cost of finance. This is agreed upon upfront and no interest or APR, late fees or penalties. Ever.
And because we base our decisions on your business’ potential, not just credit history, we’re able to approve over 70% of applications.
With our Business Cash Advance, repayments are taken automatically as an agreed upon percentage of daily card takings. This way, your balance is matched directly to your cash flow, so you only pay us when your customers pay you.
It is a simpler, more sustainable solution to business funding; with our customers typically completing repayment between 6 to 12 months. And we’ve found that over 80% of eligible customers renew with us to continue supporting their business’ growth, in line with whatever twists and turns it may take.
As a company, Liberis have chosen to support Centrepoint, the UK’s leading charity for homeless young people.
Aiming to prepare young people to live independently, Centrepoint support 9,000 individuals every year. They work to find them a safe place to live and support their mental and physical health needs, as well as getting them back into education, training and employment.
Our support will help Centrepoint to offer housing to young single parents, those in care, and those who need to escape violence and abuse. It will also support giving young individuals the opportunity to learn and gain the skills they need to prepare for a career; which is taught through one-on-one sessions, life skill training focusing on budgeting and living independently, and work experience placements.
Funds raised will also aid the provision of health assessments and emotional support, through both short and long-term counselling, healthy living workshops, and cooking and nutrition classes.
Kicking off our support for Centrepoint, on the 3rd September we ran the 10km Kew Richmond River Run - in celebration of our 10th birthday too! And we then turned our fundraising efforts up a notch with Centrepoint's 2017 Big Sleep Out, swapping our beds for sleeping bags for a night in mid-November.
So far, we're pleased to announce that across our Centrepoint fundraisers and collected donations we have raised a total of £4,437.97 - which Liberis will be matching too!
As well as working to support Centrepoint, Liberis also run a volunteering scheme across the entire company. This scheme entitles each employee to 4 days a year to be allocated to a volunteering or fundraising event of their choice.
Opportunities are updated regularly but include: days helping at homeless shelters and food banks; contributing to creative arts workshops or horticultural projects; joining lunches with the elderly; and supporting the development of green community spaces in London.
Our employees are our most important asset and we are committed to looking after their wellbeing- mental, physical and financial. We do this because we genuinely believe that it is really important for us to look after the health of our employees and because it is the right thing to do. We have in place a comprehensive physical, financial and mental wellbeing framework, with current plans to further increase our mental wellbeing support within the coming months.
To promote physical health we encourage exercise in several ways. For example, we have signed up to the Cycle to Work scheme and have a number of employees who use this initiative, cycling to and from work everyday. We also promote events such as long distance runs or bike rides that we know may interest our employees using our communication channels and pay for their entry fee. We encourage our employees to eat healthily; free fruit and healthy snacks and a free breakfast are provided daily.
We also provide financial assistance for our employee’s general healthcare needs. For example we have an eyecare scheme in place; with vouchers which pay for a full eye test and then if they require glasses or lenses for VDU use there is a contribution of £55 towards the cost. Liberis provide all staff with a Simplyhealth cash scheme which helps them to cover the cost of visits to the dentist, optician, chiropractor, etc. This is widely used by our employees and additionally an osteopath visits the office regularly, the cost of which can be claimed back using the health cash plan. Liberis offer free flu jabs to everyone each Autumn.
Alongside the health cash plan, we also offer a number of other benefits to support our employee’s financial wellbeing as we recognise that financial problems as being a leading cause of stress and having the potential to have a negative effect on health. Liberis offers childcare vouchers to all employees which allows them to give up part of their pay as a salary sacrifice in return for childcare vouchers of up to £243 per month, saving them money on tax and national insurance. There are 9 employees who use this scheme, potentially saving up to £933 per annum each. Our employees can also make savings through the Techscheme and Computing scheme, allowing them to spread the cost of computer and tech equipment through their salaries. Furthermore, we understand that travel costs in London can be expensive and offer our employees the opportunity to borrow the full cost of a yearly underground season ticket from us, which is paid back out of their salary over 12 months. Five employees currently benefit from this scheme. We also work in partnership with UK Fleet Manager to offer our employees a My Motor scheme which provides a range of free and discounted motoring products and services, including up to 25% off MOTs, up to 60% off repairs and up to 50% off servicing. Liberis employees can also get help paying off their debt quickly with SalaryFinance which reduces the cost of existing personal borrowing. Employees can apply for a SalaryFinance loan which is taken directly from payroll, which has reduced debt problems for several employees. We also offer our employees Perkbox, which is a rewards programme that allows them to save money on things such as cinema tickets, phone insurance, and on hundreds of favourite high street shops. We offer a life insurance scheme that pays three times the employee’s salary to a named beneficiary. Finally, our pension provider regularly visits the office and staff are able to have free appointments with them to receive advice on their pensions. We work in partnership with consultants who visit the office to provide free advice on retirement plans, and other financial advice and assistance on other matters such as mortgage applications, ISAs etc.
We do, however, recognise that wellbeing must include both physical and mental wellbeing as everyone has mental health just as everyone has physical health. When we refer to ‘mental wellbeing’ we are not just referring to those with serious or diagnosable conditions (although obviously it is important that we are able to support those people as best we can) but also when employees say they are having a bad day, feeling stressed/ overwhelmed etc.
Liberis will help and support employees through mental health issues, from being flexible to allow them to take time off to visit mental health professionals or work from home when things are difficult, to regular discussions with their manager or the HR Director which provides a supportive foundation around them. Additional independent support is available through the Employee Assistance Number, a free 24/7 helpline that employees can use and receive six free face-to-face or telephone counselling sessions. This advice and counselling helpline assists employees and family members who are experiencing stress in the workplace or in their personal lives. The helpline has a number of advisors who specialise in different areas and all calls are answered by a fully trained and qualified counsellor who will provide initial emotional support and then refer our employees onto a lawyer, nurse or doctor etc. in line with their own specific requirements.
In recent months we have increased our focus on putting in place a solid mental wellbeing framework that is both preventative and proactive because we believe it is fundamental to help us to achieve our objectives of a happy, productive workforce who feel supported and cared for. In March we had our first companywide Mental Wellbeing presentation where we had current employees share their experiences with mental health issues. We have signed up for the Time To Change mental health campaign and have submitted an action plan. Our CEO and HR Director signed an official pledge in a companywide meeting which signalled to the public, customers and employees that Liberis are committed to reducing the stigma around mental health. We have a feedback platform called Officevibe which allows employees to give anonymous feedback on a number of different areas of the company. Each piece of feedback is responded to individually. This, alongside our monthly employee forum with the CEO and HR Director to discuss employee related issues and produces actionable objectives, means that employees feel engaged in our wellbeing initiatives. We’ve also recruited 6 mental health champions and will be providing them with mental health awareness training, alongside all of HR. Their roles as champions, available to provide support will be promoted throughout the company. They also attend a bi-monthly mental wellbeing committee meeting to provide us with constant feedback on the current framework so that we can make it as supportive and useful to our employees as possible. For example, we will be reviewing the provision of mental health training to all line managers. To increase awareness we will be sharing myth-busting articles, case studies and videos through our wellbeing slack channels and via email and a wellbeing section in our monthly newsletter. We also plan to invite a member of a local mental health charity to talk to the team about the wider impact of mental health. Workplace workshops on stress reduction, an introduction to mindfulness and emotional resilience are to be held and we aim for all employees to complete Wellness Action Plans (WAPs) to enable their managers to recognise signs of stress and how they could best support them. We want to recognise those managers who do a really good job of supporting their team’s wellbeing. All of these measures will, we hope, help to reduce the stigma of mental health within Liberis and make encourage employees to feel supported. Our employees are at the core of our business and, as such, we have embedded a strong culture of workplace wellbeing. Our Wellbeing Initiative is key to keeping our employees motivated, happy, healthy, supported and engaged. We believe that our Wellbeing Initiative is unique because the wide range of support that we provide means that there is something for everyone.
I have been working at Liberis full-time (Less than a year)
- Genuinely positive work atmosphere, surrounded by driven and hardworking people which is a bonus.
- Really enjoy the scope and quality of my work
- Proactive work atmosphere, you feel able to try something new and even if you end up making mistakes.
- A company that clearly does it's best to be as ethical as possible (especially important in the lending space)
- Lots of benefits and perks - stuff like the free breakfasts, snacks, fruit, coffee etc. all make a difference in the long run.
- Feels very much like a company run by its employees as opposed to somewhere where I'm simply working *for* the CEO
- Really strong growth track makes it particularly exciting.
- I'm still only a months in but haven't really found any particular cons really, aside from a long commute!
Advice to Management
- Keep doing what your doing, keep the small things going and keep enabling your employees a decent level of ownership over their work - as you do.
I applied through a recruiter. The process took 2 weeks. I interviewed at Liberis (London, England) in January 2018.
It was really smooth and not overwhelming. Everyone was really kind and interested on my background. It was a straight forward process, with every step being very clear. The entire process was transparent and quick. I really enjoyed the process as it was an opportunity to look to my previous experiences and review my habilities.