Working at Lloyds Banking Group |

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Lloyds Banking Group Overview

London, England
10000+ employees
Company - Public (LLOY)
Banks & Building Society
$500 million to $1 billion (USD) per year
Lloyds Banking Group is the UK’s largest financial services group with over 30 million customers, and a presence in nearly every community. Today, our main brands include Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows.

The Group was ... Read more

Mission: Becoming the best bank for customers and our shareholders.
Customers are at the heart of our strategy. By using our skills, resources and people effectively we believe we can help Britain prosper and deliver superior and sustainable returns for shareholders.

Glassdoor Awards

Highest Rated CEOs: 2015 (#25)

Best Places to Interview: 2017 (#42)

Company Updates

  • Anthony's helping Britain prosper through his important contributions to huge IT projects. Still a recent graduate, he's delivering success beyond expectations. Read more about his story here:

  • Lloyds Banking Group are proud to support the LGBT community. Here are some of our colleagues at Brighton Pride earlier this month. Why not check out the latest roles within the Group at

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Lloyds Banking Group Video

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Lloyds Banking Group – Why Work For Us?

We’re the UK’s largest financial services group. We’re focused on retail and commercial customers, with millions of UK customers and a presence in nearly every community. It is our role to help businesses and individuals, while making a positive contribution to the communities in which we operate.


Our strategy through to 2017, in striving to become the best bank for customers and our shareholders, is based on three priorities:

-We will create the best customer experience

-We will become a simpler and more efficient business

-We will deliver sustainable growth


Learn more about our Group, its strategy and divisions here:

Helping Britain Prosper


Throughout our branches and businesses, our Group has the potential to reach every family, business and community in the UK. We place immense value on our purpose, Helping Britain Prosper, driven by our desire to give back to the communities in which we operate.

This isn't simply a measure of success, click below to learn how this is fundamental to what the Group stands for:

-          Helping Households

-          Helping Communities

-          Helping Businesses


or learn more by reading our Helping Britain Prosper Plan:

A role that matters.

We are striving daily to be the best bank for customers – we are well on the way, thanks to the people in the Group and their determination to make a vital difference.

Because what we do matters to customers, every role in our team is built on a passion for putting customers first and recognising the importance of working collaboratively as part of a team.  


In short, whether we are talking about the Group, one of our brands or Divisions or you as a future colleague, we can all make a difference and have a role that matters.

We place emphasis on the importance of our colleagues once they have joined us. As well as working to realise our strategy and helping Britain prosper, colleagues benefit from being part of a diverse workforce, fantastic benefits and great training and development programmes.


Learn more about what it means to be a part of our Group and discover a role that matters now:

At Lloyds Banking Group we all have something unique to offer - but we share a common purpose to make a positive difference to people, businesses and communities across the UK.


We are a major UK financial services group with 320 years of history, and what we do really matters to the lives of millions. Through some of the country’s most recognised financial brands like Lloyds Bank, Halifax, Scottish Widows and Bank of Scotland, we provide trusted services to over 25 million UK customers, 13 million online users and 8 million mobile users - and the numbers continue to grow.


With new technologies emerging and evolving, it’s an incredible time to discover how you can be part of a transforming industry. And we’re looking for versatile, curious and courageous people to test new ways of doing things and help lead our journey to become a financial organisation of the future.


Graduate, Intern and Apprentice Opportunities

Our breadth and scale gives you more opportunities to find your path to personal and professional success. Our internship, apprenticeship and graduate opportunities include everything from leading technology innovation, shaping strategy, and translating complex financial data to helping high street customers, local businesses and global business clients. Whatever your degree, experiences or background, we’ll help you to embrace your passions and strengths – and to discover new ones.


We’ll empower and inspire you to make the most of the opportunities on offer to develop yourself and your career. You could gain higher education and professional qualifications as well as valuable insights and hands-on experience with our teams and business leaders. You’ll be supported by mentors, attend workshops, get involved in volunteering and much more - to ensure that you really discover how far you can go.


With us, you’ll find a career worth discovering.


Discover more about these opportunities at:

Our Group is home to some of the UK’s best-know financial services brands, their history stretches back over 300 years and they serve the financial needs of millions of customers every day.

Whether it’s Lloyds Bank, Halifax or Bank of Scotland, all of our relationship brands have a vital role to play within our Group.  


Learn more now about all of our brands, their history and the great work they do for our customers:

Lloyds Banking Group Reviews

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Lloyds Banking Group CEO António Horta-Osório
António Horta-Osório
530 Ratings
  • Featured Review

    Helpful (3)


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO


    The atmosphere in Lloyds Very friendly.


    I think everything in Lloyds is perfect.

See All 1,397 Reviews

Lloyds Banking Group Photos

Lloyds Banking Group photo of: Group Digital colleagues
Lloyds Banking Group photo of: Working together to achieve the best outcome for our customers
Lloyds Banking Group photo of: Working atmosphere
Lloyds Banking Group photo of: Making a difference together
Lloyds Banking Group photo of: Leadership programmes
Lloyds Banking Group photo of: Graduate programme
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Lloyds Banking Group Interviews



Getting an Interview

Getting an Interview





    Home Insurance Advisor Interview

    Anonymous Interview Candidate in Leeds, England
    Declined Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at Lloyds Banking Group (Leeds, England) in March 2018.


    Applied online and received a notification to book a telephone interview. I had this within the week where i was told not to worry about filling any silences and say too much as there would be pauses as she took notes. Questions were fairly straight forward such as what do you expect to be doing in this role and how will you ensure you perform well in this role. Came off the phone to receive an email inviting me to a selection event that i attended today. Amanada the HR lady of Leeds Lovell Park branch was really prompt collecting me and 2 others from reception at 11.30 as arranged. She was just generally really kind and relaxing. Took us to a room where she spoke to us for half an hour about the role and company and what to expect if we was successful. An interview by an assessor followed this, carried individually in separate rooms. This was quite an intense hour long however again the person was really lovely, really normal and encouraging. Luckily I had prepped and researched most of the questions that were asked however did struggle with finding specific examples for some. When he noticed he said not to sweat the small stuff and that we could just come back to it later. Then had a role play with another person. Given a scenario to look over for 10 minutes before doing the role play on the phone. This followed with a feedback form to fill out on what I think I did and did not do well on . The lady also filled one on myself too but was alot more positive than I had typical-interview-styley thought was the case. Finished by giving some tips on how to improve before leaving me with another scenario for another ten minutes. Did a second role play where I was thanked for my time and escorted down. Haven't found out yet but overall a really positive experience. Had a lot of interviews recently and by far the most professional, reinforcing the fact that they need people as much as people need a job.
    Hopeful I get the job however would not regret today if I don't. Fingers crossed for Monday!

    Interview Questions

    • What would you miss most if you wasn't successful   1 Answer
    • When have you simplified a conversation or task for a customer or colleague   Answer Question
See All 466 Interviews

Lloyds Banking Group Awards & Accolades

  • Top 100 Employers List - 3rd, Stonewall Workplace Equality Index, 2015
  • Women of the Future - Corporate Award, Women of the Future, 2014
  • Top Financial Services Organisation for lesbian, gay, bisexual and transgender (LGBT), Stonewall Top 100 Employers Index, 2015
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