Working at Lloyds Banking Group |

Lloyds Banking Group Overview

London, England
10000+ employees
Company - Public (LLOY)
Banks & Building Society
$500 million to $1 billion (USD) per year
Lloyds Banking Group is the UK’s largest financial services group with over 30 million customers, and a presence in nearly every community. Today, our main brands include Lloyds Bank, Bank of Scotland, Halifax and Scottish Widows.

The Group was ... Read more

Mission: Becoming the best bank for customers and our shareholders.
Customers are at the heart of our strategy. By using our skills, resources and people effectively we believe we can help Britain prosper and deliver superior and sustainable returns for shareholders.

Glassdoor Awards

Top CEOs: 2015 (#25)

Best Places to Interview: 2017 (#42)

Company Updates

  • We've been named as a 2018 'Top-Rated Employer' for Work/Life Balance by Indeed. Read the full list here:

    Top-Rated UK Workplaces: Work/Life Balance |

    Top-Rated UK Workplaces: Work/Life Balance

  • Anthony's helping Britain prosper through his important contributions to huge IT projects. Still a recent graduate, he's delivering success beyond expectations. Read more about his story here:

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Lloyds Banking Group Video

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Lloyds Banking Group – Why Work For Us?

We’re the UK’s largest financial services group. We’re focused on retail and commercial customers, with millions of UK customers and a presence in nearly every community. It is our role to help businesses and individuals, while making a positive contribution to the communities in which we operate.

Our strategy through to 2017, in striving to become the best bank for customers and our shareholders, is based on three priorities:

-We will create the best customer experience

-We will become a simpler and more efficient business

-We will deliver sustainable growth

Learn more about our Group, its strategy and divisions here:

Helping Britain Prosper

Throughout our branches and businesses, our Group has the potential to reach every family, business and community in the UK. We place immense value on our purpose, Helping Britain Prosper, driven by our desire to give back to the communities in which we operate.

This isn't simply a measure of success, click below to learn how this is fundamental to what the Group stands for:

-          Helping Households

-          Helping Communities

-          Helping Businesses

or learn more by reading our Helping Britain Prosper Plan:

A role that matters.

We are striving daily to be the best bank for customers – we are well on the way, thanks to the people in the Group and their determination to make a vital difference.

Because what we do matters to customers, every role in our team is built on a passion for putting customers first and recognising the importance of working collaboratively as part of a team.  

In short, whether we are talking about the Group, one of our brands or Divisions or you as a future colleague, we can all make a difference and have a role that matters.

We place emphasis on the importance of our colleagues once they have joined us. As well as working to realise our strategy and helping Britain prosper, colleagues benefit from being part of a diverse workforce, fantastic benefits and great training and development programmes.

Learn more about what it means to be a part of our Group and discover a role that matters now:

At Lloyds Banking Group we all have something unique to offer - but we share a common purpose to make a positive difference to people, businesses and communities across the UK.

We are a major UK financial services group with 320 years of history, and what we do really matters to the lives of millions. Through some of the country’s most recognised financial brands like Lloyds Bank, Halifax, Scottish Widows and Bank of Scotland, we provide trusted services to over 25 million UK customers, 13 million online users and 8 million mobile users - and the numbers continue to grow.

With new technologies emerging and evolving, it’s an incredible time to discover how you can be part of a transforming industry. And we’re looking for versatile, curious and courageous people to test new ways of doing things and help lead our journey to become a financial organisation of the future.

Graduate, Intern and Apprentice Opportunities

Our breadth and scale gives you more opportunities to find your path to personal and professional success. Our internship, apprenticeship and graduate opportunities include everything from leading technology innovation, shaping strategy, and translating complex financial data to helping high street customers, local businesses and global business clients. Whatever your degree, experiences or background, we’ll help you to embrace your passions and strengths – and to discover new ones.

We’ll empower and inspire you to make the most of the opportunities on offer to develop yourself and your career. You could gain higher education and professional qualifications as well as valuable insights and hands-on experience with our teams and business leaders. You’ll be supported by mentors, attend workshops, get involved in volunteering and much more - to ensure that you really discover how far you can go.

With us, you’ll find a career worth discovering.

Discover more about these opportunities at:

Our Group is home to some of the UK’s best-know financial services brands, their history stretches back over 300 years and they serve the financial needs of millions of customers every day.

Whether it’s Lloyds Bank, Halifax or Bank of Scotland, all of our relationship brands have a vital role to play within our Group.  

Learn more now about all of our brands, their history and the great work they do for our customers:

Lloyds Banking Group Reviews

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Lloyds Banking Group CEO António Horta-Osório
António Horta-Osório
646 Ratings
  • "Great work life balance"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England

    I have been working at Lloyds Banking Group full-time (More than 5 years)


    Offer great flexibility and an intuitive working environment


    Nothing major to list here, potential to grow quicker within organisation

See All 1,657 Reviews

Lloyds Banking Group Photos

Lloyds Banking Group photo of: Group Digital colleagues
Lloyds Banking Group photo of: Working together to achieve the best outcome for our customers
Lloyds Banking Group photo of: Working atmosphere
Lloyds Banking Group photo of: Making a difference together
Lloyds Banking Group photo of: Leadership programmes
Lloyds Banking Group photo of: Graduate programme
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Lloyds Banking Group Interviews



Getting an Interview

Getting an Interview





    Commercial Relationship Manager Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview


    The process took a week. I interviewed at Lloyds Banking Group (London, England) in September 2008.


    I had been employed by the bank for 1 year prior to my interview to move areas. It was done over the phone & I was being questioned by two people who were playing good cop bad cop.
    I quite enjoy competency based interviews and they made relax by being informal at the start.

    I was told a week later that the job was mine if I wanted it.

    Interview Questions

    • Tell me about a time you done what is above above beyond your job description to provide a excellent service?   1 Answer
    • What do consider to be your weaknest and how do you/ have you dealt with it?   Answer Question


    No negotiation

See All 528 Interviews

Lloyds Banking Group Awards & Accolades

  • Top 100 Employers List - 3rd, Stonewall Workplace Equality Index, 2015
  • Women of the Future - Corporate Award, Women of the Future, 2014
  • Top Financial Services Organisation for lesbian, gay, bisexual and transgender (LGBT), Stonewall Top 100 Employers Index, 2015
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