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Lookers Overview

Manchester, England
5001 to 10000 employees
1908
Company - Public (LOOK)
Retail
£2 to £5 billion (GBP) per year
At Lookers we are proud to represent more than 30 leading car manufacturers. We offer our customers a wide variety of new, nearly new and used cars and vans. Our car and van dealerships are located throughout England, Wales, Scotland, Northern Ireland and ... Read more

Mission: The success of The Lookers Group has always relied on the satisfaction of our customers and this continues to be the driving force behind our business today.


Glassdoor Awards

Highest Rated CEOs: 2017 (#12)

Lookers – Why Work For Us?


Why Choose Lookers?

'At Lookers we really do believe in being there 'for you, for life.'

We want to be there, meeting your changing motoring needs, at every stage of your life. From the purchase of your first car, to an executive saloon upgrade after a promotion to eventually acquiring an MPV or 4x4 when a family comes along.

At Lookers we just don't sell and lease vehicles but we also help you maintain them. Our dealerships offer a full range of aftersales provisions including fully stocked parts departments, vehicle servicing, MOT and accident repair facilities.

One of the top 5 motor vehicle retailers in the UK, we represent 33 vehicle manufacturers, selling a huge range of car types at 160 franchised retail locations. We also operate a number of used car trade centres from 99 sites throughout the UK.

At Lookers our staff are fully dedicated, trained and experienced in their fields. They work hard and are committed to serving our customers and providing a service which we believe is better than anyone else can offer. And we never stop looking at how we can do things better and go that extra mile for our customers.

Company History

Lookers is an ever growing multi-franchise dealer group which represents 33 volume and premium car manufacturers throughout the UK and Ireland.

Founded in Manchester in 1908 by John Looker, initially the company sold bicycles, parts, accessories and the occasional used car.

In 1910 the business joined forces with a garage owner in Hardman Street in the centre of Manchester to create Lookers Ltd. Until the First World War Lookers Ltd was primarily a Ford dealer which thrived to such an extent that in 1911 the garage in Hardman Street had to be completely rebuilt to accommodate the business generated by the popular Ford cars.

The business was appointed a distributor of Austin motor vehicles in 1918 and continued to grow throughout Lancashire and Cheshire through the acquisition of a number of garages. Lookers and Austin became very closely associated such that the slogan 'Lookers is Austin' lasted for many years.

In 1929 John Looker retired. The business continued to prosper until WWII war started in 1939 when the Austin factory was committed to the war effort and there were hard times throughout the country.

Large dealers had originally operated as Distributorships, and as well as supplying cars to their own retail customers, they supplied cars to retail dealers in their designated area. The first major acquisition occurred in the 1960s when the Group moved into Yorkshire.

In 1973 the Group's headquarters were transferred from Hardman Street to Chester Road, where they remain to this day, and the Company became a listed Company on the London Stock Exchange.


Why work for Lookers?

As one of the UK's leading motor retail businesses Lookers is recognised for our outstanding business performance. Our successful business has been built on the hard work, commitment and the contributions of all our employees.

At Lookers we:

  • Have a dedicated and specialised training department. The company strongly believes in staff development and we nurture and provide our employees with opportunities for further training and career development.
  • Celebrate and encourage success at all levels with our annual Guild of Excellence Awards which rewards achievement.
  • Share company strategy and welcome suggestions and ideas from within the business via the annual Conference.
  • Value our people, their ideas and opinions
  • Are a successful company with great record on recent profit and growth
  • Have Top Employer UK 2017 accreditation

Lookers Reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
  • "Best company i have worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - H R Administrator in Manchester, England
    Former Employee - H R Administrator in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Lookers full-time (Less than a year)

    Pros

    Everyone here is really friendly, everyday flys over and i have thoroughly enjoyed every second working here. The atmosphere in the head office is very relaxed and the relationship between senior management is great as everyone is approachable and includes them self regardless of position it has allowed me to learn a great deal in my short time here. From interview , induction , training and all the way to my exit i have been made to feel welcome ,appreciated and a part of the team. The team support each other amazingly and Lookers has the best work place environment i have ever worked in , the HR department are an absolute credit to the business.

    Cons

    There is not one con for working here , i am only leaving due to career progression

    Advice to Management

    None everything they do is great , Billie Jackson is the nicest and most supportive manager i've had. She cares for each member of the team on a professional and personal level and i hope i can demonstrate these qualities in future roles.

See All 104 Reviews

Lookers Photos

Lookers photo of: Ford Superstore
Lookers photo of: Lookers Life, Sales
Lookers photo of: Lookers Life
Lookers photo of: Lookers Life, Sales
Lookers photo of: Lookers Life, Aftersales
Lookers photo of: Lookers Life, Commercial sales
See All PhotosSee All

Lookers Interviews

Experience

Experience
60%
0%
40%

Getting an Interview

Getting an Interview
60%
20%
20%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Executive Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Lookers in April 2017.

    Interview

    The interview process started with a test which was a mixture of numeracy and psychometric questions. The interview was 30minutes involving competency questions. I was asked a range of questions which related to the role as well as my previous experience. It was a 1:1 interview so it was an informal environment and was not difficult.

    Interview Questions

See All 5 Interviews

Lookers Awards & Accolades

  • Top Employers, Top Employers Institute, 2017
  • Dealer Group of the Year Award, Motor Trader Awards, 2016
  • CEO Of The Year Award, Motor Trader Awards, 2016
See More

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