great company to work for
exciting growth opportunity and autonomy
exposure and contact with many cusatomers from all over the world
nothing much to say, excellent staff and training with company values being practiced every single day across all scenarios
Advice to Management
I applied through a recruiter. The process took 2 weeks. I interviewed at Louis Vuitton (London, England) in September 2017.
I emailed someone directly that I was also connected with on LinkedIn. They sent me an email and then called a few minutes later. They asked about why I wanted to work for the brand, my employment history - standard questions. After this phone call, I was invited to an interview with a member of their HR team. This went well - very comfortable environment, good questions - I was very prepared and that fact that they made me feel so comfortable made this even easier.
After this, I was invited to have an interview in-store. This is when it all went wrong: I was told to prepare more knowledge about company history, products on offer etc. I did all of this, but the people who interviewed me in-store were horrible. All of the questions they asked were about how I would handle certain situations in-store: it is understandable that there would be a few of these questions, but the WHOLE 45 minute interview comprised of these questions. There was even a "practical" stage of the interview where they gave me a very detailed customer scenario (perfectly normal), only I wasn't allowed to see/read the customer scenario myself, so I wasn't even entirely sure what I was being asked to do/say. Long story short, the fact that all of my questions were so similar meant that I was giving similar answers to each question, which of course, made me look like an idiot. Now that I think about it, I'm not entirely sure if the people who interviewed me had interviewed before - it was literally unlike any interview I have ever been to (and I had recently interviewed and received offers from Burberry & Gucci).
I was also very nervous (and I'm usually not) as the people who interviewed me in-store weren't very nice - let's just say they were exactly what you'd expect from a luxury brand - which is again very disappointing because I know from 1st hand experience that not all luxury brands are like this.
Very disappointed in the experience towards the end, however, not surprised. The HR team seems great though.
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