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Lyft Overview

Work Here? Start responding to reviews
San Francisco, CA (US)
1001 to 5000 employees
2012
Company - Private
Transportation Management
Unknown / Non-Applicable
Unknown
Ride by ride, we’re changing the way our world works. We imagine a world where cities feel small again. Where transportation and tech bring people together, instead of apart. We see the future as community-driven — and it starts with you.

Mission: To unite humanity and technology in order to make everyday rides welcoming, affordable, and memorable.

Lyft Reviews

4.1
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Recommend to a friend
Approve of CEO
Lyft CEO Logan Green
Logan Green
141 Ratings
  • Helpful (1)

    "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Camarillo, CA (US)
    Current Employee - Driver in Camarillo, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Lyft part-time (Less than a year)

    Pros

    Flexible scheduling, work as much or as little as you want, nice and interesting passengers, easy payment process, good rating system overall, good bonus program.

    Cons

    Sometimes you have to drive a long distance for a pick up or from a drop off, sometimes a long wait for a drive request, 15 second pick up acceptance time frame is too short.

    Advice to Management

    Keep driver software app as up to date as possible.

See All 1,059 Reviews

Lyft Photos

Lyft photo of: Lyft Field Day 2015
Lyft photo of: Community Week 2017
Lyft photo of: Community Week 2017
Lyft photo of: Community Week 2017
Lyft photo of: Community Week 2017!
Lyft photo of: Our all-hands space is often bustling
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Lyft Interviews

Experience

Experience
71%
9%
18%

Getting an Interview

Getting an Interview
59%
24%
10%
2
1
0
0

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Community Associate Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Lyft.

    Interview

    I was contacted for a phone interview which I thought went really well. I could tell that the manager was young and enthusiastic and he seemed like a great person to work with. He showed interest in my previous experience and gave me an honest outline of the role saying that it was still being shaped as they just recently acquired an office in the Denver area. I was then asked to go in for an in-person interview at one of their onboarding events. I was interviewed by two managers, both the gentleman I spoke to on the phone and another female employee. The questions were not difficult and I felt confident and excited about the opportunity. I brought up a concern about the schedule as the days off would be Friday and Sunday. I asked if that was negotiable because I thought it may be difficult to not have my days off consecutive. I felt like the female manager got very defensive about me even questioning this and it felt like me asking the question ruined my chance of being considered. I received an email 10 days later that they were moving forward with other candidates.

    Interview Questions

    • Explain a time you had to deal with an unhappy customer. How did you handle the situation?   1 Answer
See All 597 Interviews

Company Updates

  • A peek behind the scenes of our office in beautiful downtown Nashville: http://glassdoor.com/slink.htm?key=vQA7P

    Welcome to the Coolest Call Center on the Planet

    This 24-hour customer service hub in Nashville is nothing like the soul-crushingly dull places that dominate the genre.

  • Co-Founder and President John Zimmer chats with Ty Burrell about the future of transportation for National Geographic: http://glassdoor.com/slink.htm?key=vQA7v

    The Future of Driving | Years of Living Dangerously

    Ty Burrell takes a ride with Lyft President John Zimmer to talk about the future of self-driving and electric vehicles. ? Subscribe: http://bit.ly/NatGeoSubscribe ? Get More Years of Living Dangerously: http://bit.ly/NGYearsofLivingDangerously ? YEARS OF LIVING DANGEROUSLY AIRS WEDNESDAYS at 10/9c.

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Lyft Awards & Accolades

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