Working at Marks & Spencer | Glassdoor.co.uk

Marks & Spencer Overview

London, England
10000+ employees
1884
Company - Public (MAKSY)
Department, Clothing, & Shoe Shops
£5 to £10 billion (GBP) per year
Competitors

Unknown

Marks and Spencer is a leading retailer with a strong and unique heritage of brand values, extraordinary colleagues and customers. We operate Food, Clothing & Home and other retail businesses using the M&S own-brand model, focused on ... Read more

Mission: Every person; every store and each department is committed to keeping us at the forefront of retail. This means delivering on our customer promise to make every moment special – be it a product, our service or their all-round experience. It also means helping to build ... Read more


Glassdoor Awards

Best Places to Interview: 2017 (#22)

Marks & Spencer Reviews

  • "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Assistant in Swansea, Wales
    Current Employee - Customer Assistant in Swansea, Wales
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Marks & Spencer part-time

    Pros

    Fast paced
    Friendly
    Team work
    Clean
    Easy

    Cons

    No extra hours
    Or full time

See All 3,643 Reviews

Marks & Spencer Photos

Marks & Spencer photo of: Our Bluewater Store
Marks & Spencer photo of: In-store
Marks & Spencer photo of: In-store
Marks & Spencer photo of: Retail Management
Marks & Spencer photo of: In-store
Marks & Spencer photo of: Salford Quays Support Office
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Marks & Spencer Interviews

Experience

Experience
76%
13%
11%

Getting an Interview

Getting an Interview
87%
4%
3%
2
2
1
1

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Assistant Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    had to answer competency based questions as well as carry out a role play of how I would deal with an angry customer. Interview was straight forward and last about 20 minutes

    Interview Questions

See All 1,098 Interviews

Company Updates

  • Providing our colleagues with available support and guidance across all areas of M&S is now more essential than ever. Just because we're not in the office that much, doesn't mean our culture of knowledge sharing and learning has disappeared – and our mentoring hub has played a key part in that.

  • As we look forward to our upcoming Charity Data Dive with our charity partner Shelter UK - our Digital & Data Academy Lead, Conor is passionate about the benefits this event will not only bring the charity, but the opportunities it will offer our analysts to learn and practice new skills. Learn how... #Data #Digital #CSR #Talent #hackathon

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Marks & Spencer Awards & Accolades

  • Britain's Top 100 Graduate Employers, The Times, 2017
  • Top 50 Employers for Women, The Times, 2017
See More

Work at Marks & Spencer? Share Your Experiences

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