Marks & Spencer Overview

  • www.marksandspencer.com
  • London, United Kingdom
  • 10000+ Employees
  • 1884
  • Company - Public (MAKSY)
  • Department, Clothing, & Shoe Shops
  • $10+ billion (USD)

Marks and Spencer is a leading retailer with a strong and unique heritage of brand values, extraordinary colleagues and customers. We operate Food, Clothing & Home and other retail businesses using the M&S own-brand model, focused on delivering great value for money. Although ...
Mission: Every person; every store and each department is committed to keeping us at the forefront of retail. This means delivering on our customer promise to make every moment special – be it a product, our service or their all-round experience. It also means helping to build a ...

Company Updates

July 8, 2021
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This week we held our second digital AGM chaired by Archie Norman, Chairman, joined by Steve Rowe, CEO, Eoin Tonge, Chief Financial Officer, and Nick Folland, General Counsel. Kamal Ahmed joined them as Shareholder Advocate to put the shareholders questions to the Board. Watch the full replay via the link below.
Shared image - M&S AGM 2021
M&S AGM 2021
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May 20, 2021
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We are serious about Data. And our people. This #learningatworkweek find out how we are accelerating the growth of data literacy throughout all our teams, enabling every colleague to understand data and the part it plays in decision making:
Shared image - M&S | Stories | Nurturing a culture of data driven and digital-first ways of working at M&S
M&S | Stories | Nurturing a culture of data driven and digital-first ways of working at M&S
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Marks & Spencer Video

Marks & Spencer Reviews

3.9
72%
Recommend to a Friend
82%
Approve of CEO
Steve Rowe
Steve Rowe
1,490 Ratings
5.0
Former Employee

"good"

Jun 28, 2021 - Customer Service Representative

Pros

very very very very nice

Cons

was not paid loads of money
See All 5,453 Reviews

Diversity & Inclusion at Marks & Spencer

3.9
(1023 reviews)

Diversity Programs & Initiatives

One of the best things about M&S is how different we all are. We want similar things, but our amazing array of backgrounds, abilities, genders and orientations inspires individual ways of getting there. If you’re wondering if we’re a business that actually cares about diversity, then the fact

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Diversity & Inclusion FAQs

All answers shown come directly from Marks & Spencer Reviews and are not edited or altered.

Does there seem to be diversity at Marks & Spencer?

...Lack of diversity and long working hours over Christmas period...Read More

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Marks & Spencer Photos

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Marks & Spencer Interviews

Experience
Positive76%
Negative11%
Neutral13%
Getting an Interview
Applied online87%
In Person4%
Employee Referral3%
Difficulty
2.6
Average
HardAverageEasy

  1. Customer Service Assistant Interview

    Anonymous Employee in London, England, England
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at Marks & Spencer (London, England, England)

    Interview

    Very easy. Role play was included we had to pretend to be customer service assistants and act as though we was working. The scenario was a customer was looking for a few items but they were out of stock and we had to use our initiatives to deal with the situation
    Interview

    Why do you want this job?

    Answer Question

See All 1,286 interviews

Marks & Spencer Awards & Accolades

  • Britain's Top 100 Graduate EmployersThe Times2017
  • Top 50 Employers for WomenThe Times2017
  • Best Employer WebsiteRAD Awards2017
  • Best Innovation on CampusNational Undergraduate Employability Award2017
  • Excellence in Recruitment Communications – Graduate CampaignThe Rad Awards2020

Popular Careers with Marks & Spencer Job Seekers

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Marks & Spencer FAQ

(60 Questions)

All answers shown come directly from Marks & Spencer Reviews and are not edited or altered.

See questions about:

Does Marks & Spencer offer massages?

...The staff areas were really clean and they provided free fruit, bread, tea, coffee etc which was a nice touch....

December 9, 2020

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