Working at Moma | Glassdoor.co.uk

Moma Overview

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New York, NY (US)
501 to 1000 employees
Unknown
Company - Private
Museums, Zoos & Amusement Parks
£100 to £500 million (GBP) per year
Competitors

Unknown

The Museum of Modern Art (MoMA) acquires modern and contemporary art from around the world and hosts exhibits and film programs. It also supports research and publications related to its mission. MoMA's collection includes more than 150,000 works of art, such as ... Read more

Moma Reviews

  • "Great if you're seeking stability, Bad if you're looking for opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Guest Specialist in New York, NY (US)
    Current Employee - Guest Specialist in New York, NY (US)

    I have been working at Moma full-time (More than 3 years)

    Pros

    Great salary and benefits as this is a union position
    Consistent work schedule
    Great if you're looking for longterm, stable work
    More respect and agency than many other customer-facing roles (but that bar is quite low)
    Very easy work

    Cons

    Little to no opportunities for career advancement. If you're looking to move into a real art-related role in the institution from this position, it's simply never going to happen. You might be able to move into management or reception.
    All of the typical pitfalls of face-to-face customer service - disrespect from visitors and higher ups alike, generally unpleasant and not engaging work
    Lots of conflict amongst team members and disrespect from higher ups. It's not friendly and there is no illusion of unity

    Advice to Management

    There is so much that fundamentally needs to change about the nature of the institution I do not know where to begin!

See All 107 Reviews

Moma Photos

Moma photo of: Exterior
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Moma Interviews

Experience

Experience
64%
33%
3%

Getting an Interview

Getting an Interview
60%
14%
8%
6
6
3
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Talent Acquisition Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Interview

    Everyone was kind, informative and seemingly promising during the in person interviews. I met with 5 or 6 different people, and at the end, was told face to face that I would hear back from them within the next few days to come back in for one more interview with higher ups. I never heard back. Absolutely one of the most unprofessional moves I've ever seen in my life. I reached out via email to a few different people who had personally given me their business cards, and after a week I reached out again. I kindly said I would appreciate an update (even if it wasn't a good one, it's closure to start focusing on other organizations). After a total of 3 to 4 emails following up with hiring managers, NO ONE reached back out to me. If you're not moving forward with a candidate, simply send a rejection email, even if its automated. I work in Talent Acquisition and would never do that to a candidate that far along the interview process. It's so unbelievably disrespectful to ask someone for their time, speak on actions that are far from true and literally ignore a candidate who dedicated their time to prepare and meet with you. To me, this was simply a glimpse into what the internal culture is actually like and I'm glad I am now working for an organization that would never exert this type of action.

    Interview Questions

    • Basic interview questions- tell me about yourself, your team work, experience in talent acquisition, etc.   Answer Question
See All 40 Interviews

Moma Awards & Accolades

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