Working at Nando's UK | Glassdoor.co.uk

Nando's UK Overview

London, England
10000+ employees
1992
Company - Private
Casual Restaurant
$500 million to $1 billion (USD) per year
PERi-PERi is the heart and soul of Nando’s. Its story is our story. For centuries the people of Southeast Africa have used PERi-PERi to bring fire to their food. It is in Mozambique’s rich soil and blistering sunshine that the African Bird’s Eye ... Read more

Glassdoor Awards

Best Places to Work: 2018 (#29), 2017 (#20)

Top CEOs: 2018 (#17), 2017 (#38), 2016 (#15)

Company Updates

  • “I’m working on a Health & Wellbeing programme in order to engage with and educate our team members in our Hertfordshire region on the importance of healthy eating, financial education and the benefits of regular exercise. I love every part of my job and walk away from work every day feeling that I've made a difference and had an impact” – Owen, the Patrao (General Manager) of our Hatfield restaurant

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Nando's UK – Why Work For Us?


Today, there are over 400 Nando’s restaurants in the UK, but our story starts long before the first UK restaurants opened here in West London suburb of Ealing. It’s a story of discovery, passion and ambition. It’s an evolving story too, so while we always look back on where we’ve come from with pride, it’s where we’re going next that really gets us excited. Have a read for yourself and see if you agree.

Our way of working

Our main aim is to simply create memorable experiences for everyone who has a bit (or a lot) of Nando’s in their life – our customers, communities, founders and suppliers. In fact, it’s everyone we work with. How do we do it? Good question.

It really comes down to the fact that we genuinely care for one another. We want everyone in our family to be happy and succeed, so we keep an eye out for each other, inspire each other and celebrate with each other.
Our informal approach to work means we don’t take ourselves too seriously, and that everyone can be true to themselves. Who we are at work is who we are at home.

Since the very beginning, our values have been our guiding light. Pride, passion, courage, integrity and most of all family, are the 5 things we live and breathe, every day.

Everyone at Nando’s has their own story relating to one or more of our values…

"Why Nando’s?" That’s a good question, but also a question with no definitive answer. In fact, if you asked everyone who worked for us, you’d probably get a different answer every time. For some it may be the fact that we’re the kind of name that’s on everyone’s lips. For others it may be the fact that we’ve won awards for being a great place to work and continually invest in our people. To be on the safe side, we’ll go over a few of the reasons why people join us.

We invest a great deal in helping you to be yourself at your best. Whether that’s helping you to fulfil your full potential in your current role or help you aim even higher, we’ll work with you to make sure it happens. When you’re enjoying your experience with us, our customers find themselves smiling too.

It doesn’t matter where you join us, in the first month we’ll show you the basics and continue from there. Everyone has their own preferred way of learning, so our training programmes are tailored to individual needs, putting you in control of your own journey. Whether it’s learning new skills, learning about yourself, learning from others, we’ll provide the map and guidance. You choose the route and destination. And, as with everything else at Nando’s, you can be assured that we make it fun.

Room For Just About Everyone

Decisions, decisions. Deciding which role is right for you is probably up there with working out which bite to go for after you’ve just ordered the Wing Roulette. The good thing is, it doesn’t matter who you are or what you’ve done in the past, there’s almost certainly a role here with your name on it. Here’s a quick overview. Delve deeper for more.

People

  • Work experience: We’re passionate about giving real opportunities to young people across the UK. So you’ll regularly find us working alongside organisations to offer work experience in our restaurants.
  • Community activity: Our family culture means we love doing things together, and no more so than when it’s for a great cause. All over the UK, our restaurants choose to act on causes close to their hearts.
  • Diversity: We’re proud to be home to people from all kinds of different backgrounds, but to us, diversity is more than creating an inclusive culture. It’s about maximising the opportunity our diverse opinions and talents can bring to the business.

Product 

  • No chuckin’ our chicken: At the end of a business day, most of our restaurants freeze our excess chicken and hand it over to soup kitchens and homeless shelters.
  • Food waste: Best waste is no waste at all. However, for the unavoidable food waste, over half of our restaurants send it off to anaerobic digesters to be used as fuel to make electricity and fertiliser.
  • Sourcing policies: All our chicken is Red Tractor, even in Ireland. We’re also committed to sustainable sourcing. 100% of our soya and palm oil used as ingredients is certified sustainable.

Place

  • Recycling: More than 95% of our restaurant's sort dry mixed recycling (glass, cardboard, plastic), and over 50% are able to recycle the food waste too. (Increasing every day!) We also recycle the cooking oil and even our uniforms and donate unwanted equipment and furniture to charity.
  • Heat Recovery: Our grills are hot. About 270 degrees hhhot. Since 2010 we’ve used waste heat from the grills to heat the water at our new builds and refurbishments. This means using less electricity as a result.
  • Offices: It’s not a big part of our impact, but we’ve made some changes. We segregate all our waste in our offices, fitted LED lights, switched to double-sided printing, drink Fair Trade brews and tap water, and we’ve cold-heartedly ditched plastic cups.

Nando's are looking for an IT Service Desk Analyst to join our ever expanding Technology team.

To apply visit: https://www.linkedin.com/jobs/view/692184884/

Are you tech savvy with great people skills? If you are then we may have the perfect permanent opportunity based in Putney (South West London) as an IT Service Desk Analyst. If you have previously worked in an IT troubleshooting role or as a 2nd Line Support Engineer this role would suit you great.

We are looking for someone who can provide a friendly voice at the end of the phone to help our restaurants and Central Support teams to fix and resolve any IT issues. So someone with a great knowledge of IT and the ability to build relationships quickly. 

Ideally you’ll have experience in a similar industry and a relevant IT qualification either compiTIA A+ or ITIL foundation. If you don’t have experience in a similar industry. 

Working for Nando’s isn’t quite the same as working anywhere else. Alongside your key responsibilities you will have lots of fun whilst living the Nando’s values of Pride, Passion, Courage, Integrity and Family.


What’s in it for you? 

  •  Generous bonus package
  •  25 days holiday
  •  4 week paid sabbatical after every 5 years
  •  40% discount Monday – Thursday and 20% discount Friday – Sunday at all Nando’s restaurants when visiting with up to 5 guests
  • Free Nando’s on days worked
  • AXA Healthcare and contributory pension scheme
  • Conference (well, when we say conference, we’ve been to South Africa, Brazil…)
  • Annual family fun day – all Nandoca’s can invite their families for a party in the park!
  • There are loads of other benefits too, but if we listed them all here you’d never get around to applying!

So if this sounds like the role and company for you then please apply!

To apply visit: https://www.linkedin.com/jobs/view/692184884/

Nando's UK Reviews

4.0
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Recommend to a friend
Approve of CEO
  • "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Recommends
    Positive Outlook

    I have been working at Nando's UK full-time (More than 5 years)

    Pros

    Lots of fun, flexibility and good company values

    Cons

    None that I can think of :)

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Nando's UK Photos

Nando's UK photo of: London
Nando's UK photo of: Manchester
Nando's UK photo of: Team Edinburgh
Nando's UK photo of: Our team in Liffey Valley
Nando's UK photo of: Staff Meeting
Nando's UK photo of: Nando's Opening
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Nando's UK Interviews

Experience

Experience
68%
17%
15%

Getting an Interview

Getting an Interview
41%
39%
7%
6
3
3
1

Difficulty

2.1
Average

Difficulty

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Average
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  1.  

    Nandoca Interview

    Anonymous Employee in Stirling, Scotland
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through other source. The process took 3 days. I interviewed at Nando's UK (Stirling, Scotland) in June 2018.

    Interview

    The manager got in touch with me a couple of days after I sent my CV to them, and we had a brief conversation over the phone. I was invited to an interview and it was super casual and friendly - I was specifically told to wear whatever was comfortable and not be formal so straight away I thought that was a good sign that it wasn't a stuffy place.
    At the interview the manager was so friendly and welcoming, I could tell he wanted me to be at ease. The interview lasted around 40 minutes - which sounds quite long but some of it was just casual conversation so that was great! The manager gave me feedback straight away which I really appreciated cause some places just keep you guessing.
    I was invited for a 3 hour trial shift the next evening, where I was assigned a buddy and again she was so friendly and helpful - I wasn't totally chucked in the deep end but at the same time I was still given opportunities to use my initiative.

    Interview Questions

    • What do you think is the most important thing about being part of a team?   Answer Question
    • How do you feel you communicate with your colleagues?   Answer Question
    • If a woman came in with her baby for the first time, how would you assist her and make her have a good experience?   Answer Question
    • If a customer complained they'd been given the incorrect seasoning on their chicken, how would you rectify this?   Answer Question
    • If a customer complained they didn't have enough chips, but they were given the standard portion size for what they paid for, what would you do for this customer?   Answer Question
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Nando's UK Awards & Accolades

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