National Accident Helpline Overview

  • Kettering, United Kingdom
  • 51 to 200 Employees
  • 1993
  • Company - Public
  • Legal
  • Unknown / Non-Applicable


We’re National Accident Helpline, the UK’s leading provider of personal injury advice, services and support. With 25 years’ experience, we’ve helped more people injured in accidents than any other business of our kind. We believe that if you’ve had an injury and it feels ...
Mission: With a vision to be the UK’s leading marketing and services provider to our chosen legal markets, we make it our mission to be the partner of choice for law firms to:

• Attract and retain customers
• Utilise best in class products and services
• Optimise business performance

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Associate Attorney

It seems partners are much more flexible with associates who have kids than with those who don’t. If it’s okay for my colleague with a kid to leave at 5 pm and log on later, why isn’t that the same for me (no kids)? My obligations might be different, but I still have a life and want to be able to do certain things, like catch that evening workout class or cook dinner for my partner. As you can probably tell, my firm is operating 100% in person. There is no point here — I’m just whining.



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National Accident Helpline Reviews

Recommend to a Friend
Approve of CEO
Tom Fitzgerald
Tom Fitzgerald
5 Ratings
Current Employee, more than 3 years

"Best company I've ever worked for"

May 1, 2020 - Quality Assurance Administrator in Kettering, England
Positive Outlook
Approves of CEO


Excellent work-place culture, good opportunities, unusual internal training, internal promotions


Most roles in the business include some shift working
See All 35 Reviews

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National Accident Helpline Interviews

Getting an Interview
Applied online75%
Recruitment Agency25%

  1. Contact Centre Manager Interview

    Anonymous Employee in United Kingdom
    No Offer
    Negative Experience
    Average Interview

    I applied online. I interviewed at National Accident Helpline (United Kingdom)


    Two stage interview which the latter stage was with MD. Was not offered the Role... (which is fine) asked for feedback three times and was ignored. I took time out to attend the interview which was 30 miles away over two stages. Took 2 half days annual leave. This company does not even have the decency to give feedback once requested. I am actually glad I did not get the job as this clearly shows how unprofessional they are.

    Change management

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Company Updates

March 6, 2019
Last week, National Accident Helpline was delighted to be announced as one of the Sunday Times Top 100 Small (described as being up to 500 staff so not that small!) Companies to Work for in the UK! What a year! This is an amazing accolade for the business which has had quite a 25th birthday year as it had celebrated being awarded Gold standard by Investors in People in September as well as excellent results in the OwnIt! staff survey in the Spring! Simon Trott, CEO of the Personal Injury division said: "Being in the Top 100 at all is an incredible achievement – especially as it was the first time the business had applied to be assessed – but to come straight in at number 69 was the cherry on the cake. It’s testament to the hard work of the staff here whose passion, dedication and drive makes NAH a great place to be and continues to take us forward as a business. We’re absolutely delighted!"

National Accident Helpline Awards & Accolades

  • 100 Best Small Companies to Work ForBest Companies Group2019
  • Investors in People GoldInvestors in People2018

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National Accident Helpline FAQ

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How are the career development opportunities at National Accident Helpline? culture, good opportunities, unusual internal training, internal promotions...

May 1, 2020

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