Working at National Accident Helpline | Glassdoor.co.uk

National Accident Helpline Overview

Kettering, England
51 to 200 employees
1993
Company - Public
Legal
Unknown / Non-Applicable
Competitors

Unknown

We’re National Accident Helpline, the UK’s leading provider of personal injury advice, services and support. With 25 years’ experience, we’ve helped more people injured in accidents than any other business of our ... Read more

Mission: With a vision to be the UK’s leading marketing and services provider to our chosen legal markets, we make it our mission to be the partner of choice for law firms to:

• Attract and retain customers
• Utilise best in ... Read more

National Accident Helpline Reviews

  • "Best company I've ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quality Assurance Administrator in Kettering, England
    Current Employee - Quality Assurance Administrator in Kettering, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at National Accident Helpline full-time (More than 3 years)

    Pros

    Excellent work-place culture, good opportunities, unusual internal training, internal promotions

    Cons

    Most roles in the business include some shift working

See All 32 Reviews

National Accident Helpline Photos

National Accident Helpline photo of: NAH was named one of the Sunday Times’ Best Small Companies To Work For 2019
National Accident Helpline photo of: Celebrating NAH being named one of the Sunday Times’ Best Small Companies To Work For 2019
National Accident Helpline photo of: Celebrating NAH being named one of the Sunday Times’ Best Small Companies To Work For 2019
National Accident Helpline photo of: Some of NAH's first apprentices. Apprenticeships are offered through NAH’s Learning Academy.
National Accident Helpline photo of: NAH was named one of the Sunday Times’ Best Small Companies To Work For 2019
National Accident Helpline photo of: We are gold
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National Accident Helpline Interviews

Experience

Experience
75%
0%
25%

Getting an Interview

Getting an Interview
75%
25%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    Contact Centre Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at National Accident Helpline.

    Interview

    Two stage interview which the latter stage was with MD. Was not offered the Role... (which is fine) asked for feedback three times and was ignored. I took time out to attend the interview which was 30 miles away over two stages. Took 2 half days annual leave. This company does not even have the decency to give feedback once requested. I am actually glad I did not get the job as this clearly shows how unprofessional they are.

    Interview Questions

See All 4 Interviews

Company Updates

  • Last week, National Accident Helpline was delighted to be announced as one of the Sunday Times Top 100 Small (described as being up to 500 staff so not that small!) Companies to Work for in the UK! What a year! This is an amazing accolade for the business which has had quite a 25th birthday year as it had celebrated being awarded Gold standard by Investors in People in September as well as excellent results in the OwnIt! staff survey in the Spring! Simon Trott, CEO of the Personal Injury division said: "Being in the Top 100 at all is an incredible achievement – especially as it was the first time the business had applied to be assessed – but to come straight in at number 69 was the cherry on the cake. It’s testament to the hard work of the staff here whose passion, dedication and drive makes NAH a great place to be and continues to take us forward as a business. We’re absolutely delighted!"

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National Accident Helpline Awards & Accolades

  • Investors in People Gold, Investors in People, 2018
  • 100 Best Small Companies to Work For, Best Companies Group, 2019

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