Working at Nationwide Building Society |

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Nationwide Building Society Overview

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Swindon, Wiltshire, South West England, England
10000+ employees
Company - Private
£5 to £10 billion (GBP) per year
Welcome to Nationwide, the world's largest building society. We're the UK's 2nd largest savings provider and 3rd largest mortgage provider in the UK. Our size means you can expect enormous scope, variety and opportunity ... Read more

Mission: Nationwide is “On your side”, so it's our mission to help you make the right financial decisions. We aim to provide long-term good value for our customers so you can be secure in the knowledge that we are looking after your best interests.

Nationwide Building Society Reviews

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Joe Garner
38 Ratings
  • "Customer Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Representative in London, England
    Current Employee - Customer Representative in London, England
    Positive Outlook
    Approves of CEO

    I have been working at Nationwide Building Society full-time (Less than a year)


    Training scheme is fantastic. You learn so much in your first two weeks. You get all the support you need and are never left on your own. Great career prospects, you get to choose whether you'd like to go into sales or management. Working hours also brilliant.


    Only thing I can think of is that you'll have to work some saturdays which is unpaid however they count as extra days off which is also good for some people.

    Advice to Management

    One thing I'd suggest is perhaps not putting new starters in very busy or understaffed branches as they may not get enough time to prep properly before their course.

See All 250 Reviews

Nationwide Building Society Photos

Nationwide Building Society photo of: Head Office
Nationwide Building Society photo of: Pride march
Nationwide Building Society photo of: Living On Your Side, working in the community, Nationwide sports field
Nationwide Building Society photo of: Sport Relief volunteering
Nationwide Building Society photo of: Branch at Cabot Circus
Nationwide Building Society photo of: Nationwide Running Club
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Nationwide Building Society Interviews

Interview Experience

Interview Experience

Getting an Interview

Getting an Interview

Interview Difficulty


Interview Difficulty




    Customer Representative Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 2+ months. I interviewed at Nationwide Building Society (London, England).


    First stage is a online aptitude test. This is relatively straight forward and I got the results within a week.Then a phone interview that consisted of about 5 questions wanting to know why I wanted to work for nationwide and why I would be a suitable candidate. Followed by an in store interview with two branch managers. The interview lasted just under 2 hours and consisted of questions and a presentation. I was told in advance the types of questions that may be asked and give ample time to prepare.

    Interview Questions

    • About nationwides pride values?
      Explain how you would cope in different situations
      Provide examples of difficulties and how you overcame them in past employment  
      Answer Question
See All 64 Interviews

Company Updates

  • We've recently had the results in from our employee survey, and here are the results...

    5 reasons our employees love working here

    Our employees are an important asset to us. We recognise the hard work they do by delivering so much for our customers, community and society. Happy employees mean happy customers; we give them a brighter future and they give customers a warmer welcome. That's why we strive to create a workplace that our employees love!

  • Here’s a collection of our employees thoughts and feelings on working here at Nationwide, the best bank/building society to work for in the UK.

    Welcome to our PRIDE Tree

    PRIDE is the acronym we use to describe our Culture. It's something we live and breathe. It's how we work together, encourage and support each other. It's all these things and more.

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Nationwide Building Society Awards & Accolades

  • Top 25 Best Big Companies, The Sunday Times (UK), 2015
  • Top 25 Best Big Companies, Sunday Times Best Companies, 2014
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