Working at Nespresso USA | Glassdoor.co.uk

Nespresso USA Overview

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New York, NY (US)
501 to 1000 employees
Nestlé
1986
Subsidiary or Business Segment
Food & Beverage Shops
Unknown / Non-Applicable
Unknown
The NESPRESSO Story Our story began 25 years ago with a simple but revolutionary idea – to create the perfect cup of coffee. An industry pioneer, Nestlé Nespresso USA has become an international reference for the highest quality coffee and an iconic symbol ... Read more

Mission: Our singular focus is on delivering highest quality coffees and ultimate coffee experiences to our consumers cup after cup. We compete in both the business-to-consumer and business-to-business segments, allowing consumers to enjoy our highest quality coffees at home and to ... Read more

Nespresso USA Reviews

3.5
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Approve of CEO
Nespresso USA President and CEO Guillaume Le Cunff
Guillaume Le Cunff
46 Ratings
  • "Warning"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Nespresso USA full-time (More than 3 years)

    Pros

    Sustainability program is a source of great pride.

    Cons

    See below for nuanced assessment.

    Advice to Management

    The patriarchy is alive and well at Nespresso USA. And the few women who are at the top of the organization are so oblivious and old-school they just enable it. Most of the sexism is subversive (which is dangerous because it just creeps up on you), but there have also been occasions of blatant sexism — leering behavior and comments towards attractive female employees and models with whom the brand has worked.
    This (mostly male and white) leadership has a habit of self congratulatory behavior instead of putting their heads down or digging in with their teams to actually get work done. This is true of the very top and whole C-level suite.
    If you ask someone at the company what the culture is they would say “entrepreneurial” — but that’s just a euphemism for dysfunctional. There really is no company culture to speak of, unless you count the aforementioned Euro machismo regime. None of the senior leadership would last a day at a startup because they take no accountability for their own actions.
    In true Nestle fashion, they will just continue to rotate middle-aged white men into those roles until they run the business into the ground because they can’t keep up and retain talent that can actually take the brand into the next twenty years.
    The culture is so broken and the organization so concerned about optics over people that a posting on Glassdoor carries more weight than a direct conversation with HR who is powerless in this political mafia to do anything.
    In conclusion, if you value integrity over a Seamless stipend for lunch, look elsewhere for employment.

See All 96 Reviews

Nespresso USA Photos

Nespresso USA photo of: Nespresso NYU participants learning from the best! Visiting a AAA farm in Costa Rica and learning about coffee production and sustainability standards from our agronomists and farmers.
Nespresso USA photo of: Nespresso NYU group visit the mill.
Nespresso USA photo of: Our Holiday Sweater contest was fun! We all enjoyed the Cookies & Hot Cocoa bar too.
Nespresso USA photo of: Nespresso Intense Game at Bloomingdale's on 60th street
Nespresso USA photo of: Check out our Festive photo booths in Madison - NYC, Soho, Miami Lincoln Road, Beverly Hills and San Francisco.
Nespresso USA photo of: JC receives Award on behalf of Nespresso
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Nespresso USA Interviews

Experience

Experience
60%
13%
27%

Getting an Interview

Getting an Interview
72%
14%
7%
7

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Boutique Manager Interview

    Anonymous Interview Candidate in Los Angeles, CA (US)
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 6 weeks. I interviewed at Nespresso USA (Los Angeles, CA (US)) in September 2014.

    Interview

    The process took about six weeks, and I interviewed with seven different people, from the recruiter to the director of retail operations. As a former Nestle employee, business owner and 20 year retail manager, you would think getting hired here would have been easy. Think again. After being told that I was the leading candidate for the job, I got a call one morning from the recruiter, saying that they decided to go in a different directions. Even recommendation letters from my prior Nestle manager did not help.

    Interview Questions

    • What kind of supervision do you prefer   1 Answer
See All 15 Interviews

Nespresso USA Awards & Accolades

  • Best Ads for 2017, Adweek, 2017
  • 2017 Corporate Citizenship Award, U.S. Chamber of Commerce Foundation Corporate Citizenship Awards, 2017
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