Mission: Our singular focus is on delivering highest quality coffees and ultimate coffee experiences to our consumers cup after cup. We compete in both the business-to-consumer and business-to-business segments, allowing consumers to enjoy our highest quality coffees at home and to ...
I have been working at Nespresso USA full-time (More than 3 years)
Sustainability program is a source of great pride.
See below for nuanced assessment.
Advice to Management
The patriarchy is alive and well at Nespresso USA. And the few women who are at the top of the organization are so oblivious and old-school they just enable it. Most of the sexism is subversive (which is dangerous because it just creeps up on you), but there have also been occasions of blatant sexism — leering behavior and comments towards attractive female employees and models with whom the brand has worked.
This (mostly male and white) leadership has a habit of self congratulatory behavior instead of putting their heads down or digging in with their teams to actually get work done. This is true of the very top and whole C-level suite.
If you ask someone at the company what the culture is they would say “entrepreneurial” — but that’s just a euphemism for dysfunctional. There really is no company culture to speak of, unless you count the aforementioned Euro machismo regime. None of the senior leadership would last a day at a startup because they take no accountability for their own actions.
In true Nestle fashion, they will just continue to rotate middle-aged white men into those roles until they run the business into the ground because they can’t keep up and retain talent that can actually take the brand into the next twenty years.
The culture is so broken and the organization so concerned about optics over people that a posting on Glassdoor carries more weight than a direct conversation with HR who is powerless in this political mafia to do anything.
In conclusion, if you value integrity over a Seamless stipend for lunch, look elsewhere for employment.
I applied through a recruiter. The process took 6 weeks. I interviewed at Nespresso USA (Los Angeles, CA (US)) in September 2014.
The process took about six weeks, and I interviewed with seven different people, from the recruiter to the director of retail operations. As a former Nestle employee, business owner and 20 year retail manager, you would think getting hired here would have been easy. Think again. After being told that I was the leading candidate for the job, I got a call one morning from the recruiter, saying that they decided to go in a different directions. Even recommendation letters from my prior Nestle manager did not help.
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