Working at Network Rail | Glassdoor.co.uk

Network Rail Overview

Milton Keynes, England
10000+ employees
2002
Non-profit Organisation
General Repair & Maintenance
£5 to £10 billion (GBP) per year
We're becoming a company that is on the side of passengers and freight users; that is easy to engage with and is an efficient and dependable partner; a company people are proud to work for; instinctively recognised as an industry leader.

Mission: Our Purpose
We exist to get people and goods where they need to be and to support our country's economic prosperity.

Our Role
Running a safe, reliable and efficient railway, serving customers and communities.


Glassdoor Awards

Top CEOs: 2019 (#2)

Company Updates

  • Watch this film and find out how you could make a difference - just like Rikke, our head of air ops:

  • An extended episode of our #weekonthenetwork.

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Network Rail – Why Work With Us?


The railway brings together families and friends. We connect people, businesses and communities all across our great nation. We're a team of over 39,000 people with over 4,000 different types of jobs, all working together to deliver for our passengers.

Every day, more than 4.6 million journeys are made in the UK. People depend on Britain’s railway for their daily commute, to visit friends and loved ones and to get them home safe every day. Our role is to deliver a safe and reliable railway that connects people, businesses and communities.

From our signalling teams working in lone signal boxes and busy regional operating centres, to our dedicated maintenance teams who are out in all weathers, to the wide variety of other roles across our business. We're there to deliver with care and pride for our passengers and freight companies, and to each play our role in one of the most important organisations in Britain. 

By becoming a more open, diverse and inclusive organisation we can deliver a safe, accessible railway for everyone

Our railway lines are the economic arteries of our country, and it’s our job to keep them safe and reliable for the more than four million people who depend on them to get to work, visit family and see friends every day.

We expect the number of people using the railway to double over the next 25 years. To meet this challenge, remain cost-competitive and deliver for our customers, we need a diverse workforce with innovative ideas and creative solutions, as well as a culture where everyone feels able to perform.

Our diversity and inclusion strategy

Everyone, our diversity and inclusion strategy, sets out how we’ll deliver a safer, more accessible and improved service for our customers and passengers, and how we’ll make Network Rail a better place to work for everyone.

Diversity and inclusion are powerful tools to help us improve our performance. We can only continue to improve when we have fresh ideas and when people feel safe to challenge the status quo.

With a focus on diversity and inclusion we can create a high-performing culture, where safety and performance go hand in hand.

What diversity and inclusion mean to us

We use ‘diversity’ to describe our commitment to recognising and respecting differences between people while valuing the contribution everyone can make to our business.

‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking, and allow people to speak up, especially to suggest where things could be done better. Diversity is about getting a mix and inclusion is about making sure that mix works well.

Work with us

Our employees come to work wanting to do a good job, inspired by the importance of the railways to people and society.

We’re working hard to ensure our workforce better represents our customers and society as a whole. Women now represent nearly 25 per cent of both our Board and Executive Committee. We’re also growing gender and ethnicity diversity in our early entrant programmes, especially our graduate programme.

We aspire to make the best use of our people’s talent and capabilities and to provide real opportunities for their professional development.

There is more to do – but the success of our work on diversity and inclusion, and the excitement of being part of the biggest transformation of Britain's rail industry in history, are starting to make Network Rail an employer of choice.

Open culture

In September 2014 we were reclassified as a public sector organisation.

We know from our transparency polling that, while important for all organisations, a higher level of transparency is expected from public bodies. So people now expect us to be more open as a matter of course, and we'll have to work harder to exceed their expectations.

This makes it even more important that all our people are working in a more open, honest and accessible way. But to get to that point we need to be clear about what transparency means for each individual, their team and the company as a whole, how they can use it to their advantage, and the benefits it brings.

We are working to change our organisational culture. We need to shift our culture to one that instinctively behaves in an open way. That's why our open culture work stream is a key part of our transparency strategy.

Transparency plays an integral part in safety as well as things like making sure we are diverse and inclusive.

We will work to explain what transparency means for our employees and the benefits it will bring. We will encourage people to share information and lessons with each other. We will also work with our Human Resources team to integrate transparency into things such as recruitment and how managers engage with their teams.

We give every employee the chance to build a successful career with us

We encourage all our employees to be ambitious, and offer great training and career development opportunities. As the railway becomes bigger and more technologically advanced, it’s crucial that our employees have the right skills to develop their careers and meet the challenges ahead.

All our employees benefit from:

  • an annual 75 per cent subsidy on train and underground season tickets costing up to £3,333.33

  • an interest-free travel loan for season tickets for trains and car parks

  • 28 days’ annual leave and the opportunity to buy or sell two days per year

  • a standard company bonus scheme

  • pension scheme membership

  • a choice of one of three contributory pension schemes

  • the opportunity to donate through various charitable giving schemes, including company contributions

  • a number of other benefits, such as free counselling, childcare vouchers and volunteer leave.

Pension options

We’re proud to offer a range of pension schemes to our employees that provide flexibility and choice.

Most new employees are eligible to join either the NRDC defined contribution scheme, the NR CARE Scheme or our career average scheme – a type of defined benefit arrangement.

At Network Rail, we have a valued parternship with our Armed Forces. In particular, we are committed to helping Ex-Forces personnel reintegrate into successful civilian careers whilst supporting our already established Reservist community.

As an armed forces veteran or reserve you can be guaranteed of a strong sense of community, safe in the knowledge that you are continuing in a career that  people depend upon.

As a holder of the Employers Recognition Scheme Gold award, we will provide you with a generous benefits package that includes:

  • two weeks’ additional paid leave for training commitments as a reservists
  • Forces Network for anyone with links to defence or just those willing to support the Armed Forces
  • 28 days’ holiday, plus public holidays
  • 75 per cent discount on season tickets (max £3,000)
  • interest-free season ticket loan (max £5,000)
  • up to five days’ paid volunteer leave per annum

Network Rail Reviews

  • Featured Review

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Warrington, North West England, England
    Current Employee - Technician in Warrington, North West England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Network Rail full-time (More than 5 years)

    Pros

    Best job ever so much fun

    Cons

    Nights can be tiresome at times

    Advice to Management

    More flexible night time hours

See All 645 Reviews

Network Rail Photos

Network Rail photo of: Apprentices at Network Rail
Network Rail photo of: Teaming up with award-winning charity, Midland Langar Seva Society to serve a three-course, sit-down meal on Christmas Eve for 350 homeless people
Network Rail photo of: Chief executive Andrew Haines was joined by Stephen Metcalfe MP, to cut the ribbon to our new, dedicated STEM (Science, Technology, English and Maths) learning facility
Network Rail photo of: Archway is Network Rail's LGBT+ employee network
Network Rail photo of: Over 4,000 different jobs at Network Rail. How's this for a company vehicle?
Network Rail photo of: Network Rail offers one of the top apprenticeship schemes in the UK
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Network Rail Interviews

Experience

Experience
67%
17%
16%

Getting an Interview

Getting an Interview
86%
3%
3%
3
3
1
1

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Network Analyst Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Difficult Interview

    Interview

    Applied, got invited to interview after a week or so. The interview was quite long wit a lot of competency questions, presentation, question on safety and an extra mathematical question.

    Interview Questions

See All 260 Interviews

Network Rail Awards & Accolades

  • Best Employers for Race, Business in the Community (BiTC), 2017
  • Armed Forces - Employer Recognition - Gold, UK Government, 2017
  • Disability Confident Employer, The Disability Confident Scheme, 2018
  • The Times Top 100 Graduate Employers, The Times, 2019
  • Top 100 Apprenticeship Employer, Rate-My-Apprenticeship, 2019
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Work at Network Rail? Share Your Experiences

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