NewVoiceMedia Overview

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  • www.newvoicemedia.com
  • Basingstoke, United Kingdom
  • 201 to 500 Employees
  • 2000
  • Company - Private
  • IT Service
  • $50 to $100 million (USD)

CompetitorsXANT, Five9, Liveops
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Now Vonage, NewVoiceMedia is a leading global provider of cloud contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more. Our award-winning platform joins up all communications channels ...
Mission: We don’t believe that people want companies to disrupt: they want us to help. That’s why our sole purpose is to help businesses help people, one conversation at a time.

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NewVoiceMedia Reviews

3.8
73%
Recommend to a Friend
73%
Approve of CEO
Dennis Fois
Dennis Fois
15 Ratings
5.0
Former Employee, more than 1 year

"Great place to enjoy working in an fully Agile-ready mindset"

Apr 26, 2020 - Devops Engineer in Basingstoke, England, England
Recommends
Positive Outlook
Approves of CEO

Pros

Bleeding-edge and reliable technology for Cloud Contact Centres
Friendly environment
Fast-paced company

Cons

Below average salary within IT industry
See All 115 Reviews

NewVoiceMedia Photos

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NewVoiceMedia Interviews

Experience
Positive50%
Negative40%
Neutral10%
Getting an Interview
Applied online42%
Recruiter32%
Employee Referral16%
Difficulty
2.8
Average
HardAverageEasy

  1. Channel Manager Interview

    Anonymous Employee in Chicago, IL
    No Offer
    Negative Experience
    Average Interview
    Application

    I applied through a recruiter. The process took 2 months. I interviewed at NewVoiceMedia (Chicago, IL) in Jul 2019

    Interview

    Met with two department managers, a potential colleague, sales manager, and then the sales VP. They weren't at all sure what they were looking for in the person for this role. Everyone I spoke with spent each call talking at me and there were no structured questions to get to know anything about me or my experience. The first person I spoke with was concerned if I was "fun enough" for the team despite asking me 0 questions, so the recruiter suggested I "turn up my personality". The last VP I spoke with described me as "excitable" and said I kept interrupting him even though he was the one cutting me off. Two of the 4 people I met with have since left the company, so I think that speaks for itself.
    Interview

    Are you fun enough to join our team?

    Answer Question

See All 21 interviews

Company Updates

May 11, 2020
KEY NOT FOUND: company-updates.categories.covid19
As global leader in the provision of unified communications API's, Contact center as a Service and integrated business communications, we are uniquely placed to support our employees and customers through the current situation. We have all 2400 employees working remotely from home until it is safe to return and also when they are comfortable doing so. In the meantime we have put in a wide range of support measures from weekly Executive Management team all-hands updates and Q&A to global access to employee support programme and grants and to many staff for home working equipment. We'll continue to support both employees and customers through this period and in order to do so and to keep up with demand for ours services, we are STILL HIRING www.vonage.com/corporate/careers
Telemedicine Technology: Making Healthcare More Accessible to More People
glassdoor.com
November 11, 2019
NewVoiceMedia is now Vonage

NewVoiceMedia Awards & Accolades

  • Forbes Cloud 100: The definitive list of top 100 cloud companies in the worldForbes2018
  • 2018 Value Index for Contact Center in the CloudVentana Research2018

Popular Careers with NewVoiceMedia Job Seekers

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NewVoiceMedia FAQ

(19 Questions)

All answers shown come directly from NewVoiceMedia Reviews and are not edited or altered.

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Does NewVoiceMedia offer vision insurance?

...free coffee stops at 10AM...

February 28, 2020

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