Mission: To bring the world's legal identities safely online.
I worked at Onfido full-time (More than 3 years)
I was at Onfido since the early days and saw the company evolve from a fledgling startup to a serious business over the course of three years.
Despite the changes it underwent during this period the company consistently maintained the same core values and ethos: its drive towards innovation; its investment in talent; and its treatment of employees.
Above all, Onfido invests in people, and this value is communicated in every action one has with the business - from initial conversations during recruitment through to the inner workings of your role.
This investment in people is coupled with an ability to attract exceptional talent, which makes working at Onfido a great learning opportunity.
Similarly, Onfido has a very meritocratic culture. This has given a large number of talented, but junior employees exceptional opportunities to advance their career by entrusting them with signifiant responsibility. Naturally this was more true when the business was smaller and less mature, but it nevertheless remains an organisation that rewards able and hard-working employees.
For some periods of my tenure at Onfido there was a lack of structure and process. This is understandable for a startup undergoing a rapid growth phase but perhaps could have been handled better to provide a more steady environment for employees to operate in and achieve their potential.
Onfido has always struggled to achieve strategic focus in its vision, for right or wrong. The wide breadth of products, projects and initiatives this leads to can at times be difficult to juggle.
Advice to Management
Be conscious of the tension between a people-first, warm culture and ruthless business progression.
Bring as much market, product, and operational focus as is reasonably possible.
I applied in-person. The process took 1 day. I interviewed at Onfido (London, England) in December 2017.
Interview with the Head of People/Talent - I was referred to the role by a friend of his.
It was really positive, the interview was thorough and gave me a good overview of the role and where my career might go.
Ultimately my job search changed tact (location wise) so the role wasn't right for me but I enjoyed the interview and felt positive coming out.