Working at OpenMarket |

OpenMarket Overview

Seattle, WA (US)
201 to 500 employees
Subsidiary or Business Segment
Enterprise Software & Network Solutions
£100 to £500 million (GBP) per year
OpenMarket helps the biggest brands in the world use mobile messaging to connect with their customers in the moments when it counts. When they need to be there and be responsive in real-time. When customer experience isn’t just a buzzword: it’s an obsession ... Read more

Mission: We help enterprises use mobile to transform their business. OpenMarket provides mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. Major enterprises choose OpenMarket for our domain expertise ... Read more

Company Updates

  • Say hello to indigo - a new mobile #CX platform that offers a simpler, intelligent and more insightful way to communicate with customers in the moments that count.

  • In this week’s ‘Day in the Life of an OMie’, we hear from Senior Technical Success Manager, Kristin Marks from our Seattle office. Check our careers page to see how you could join our team of OMies

See AllSee All

OpenMarket – Why Work With Us?

Every one of our employees is different. But everyone here has a few things in common. OpenMarket people are…

– Super-smart
– Easy to get along with
– Comfortable with their inner geek
– And entirely ego-free

All that adds up to a working environment where we can do great work and have fun doing it. Plus, it’s an atmosphere where we trust each other and we’re empowered to make a difference – come up with new ideas, own those ideas and see them through.

Alexis and Emma

Value People

We recruit and develope individuals who contribute to our sucess.

We recognize people based on their contribution and commitment.

We create a fun and stimulating environment where people enjoy working.

Be Authentic

We foster positive working relationships by acting sincerely and honestly.

We encourage open communication and respect each other.

We seek to resolve conflicts by understanding different perspectives. 

Take Ownership

We take pride in OpenMarket by being responsible and accountable for our actions.

We are curious and ask questions.

We have a bias for action with calculated risk.

Deliver as a Team

We create an inclusive environment where everyone contributes.

We manage and adapt to change, learning quickly from our mistakes.

We collaborate to succeed.

Marketing, Product and Sales

Adoption of SMS by businesses is spiralling – and there’s lots more industry innovation in the pipeline. Marketers have huge opportunities to make their names with us.

Managing the direction of our products and services is crucial – analyzing our market and customer needs shapes the future of our business. Think of it as running your own mini-business within OpenMarket.

And of course, we need a sales team that understands both empathy and how to collaborate – you’ll be at the forefront of solving your client’s customer-engagement problems.

Handling more than a billion messages a month is no small feat. Our engineers solve complex problems on a global scale every day, working with an industry-leading tech stack in an agile environment. If that sounds good to you (and you feel at home in a Java shop), get in touch.


We're relaxed and flexible

Being chained to your desk late into the night might work for some companies, but we’re not one of them.

And we like to keep things casual – we’re a suit-and-tie free zone.

Getting the work-life balance right is incredibly important to us. That means we trust our people to do great work – exactly when they do it is up to them.

We have fun

Work is a whole lot better when you get along with the people you’re working with. All our offices have different ways of encouraging the OpenMarket community spirit.

Whether it’s sailing trips, going to the theatre, video or board game nights, or simply heading to a bar or restaurant, we like to get together and be social.

It’s more fun that way.

OpenMarket Reviews

  • Helpful (3)


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at OpenMarket full-time


    CEO is amazing
    Authentic management
    Work culture is excellent-no blame culture
    Growth opportunities


    None that I can think of

See All 113 Reviews

OpenMarket Photos

OpenMarket photo of: Celebrating 20 years of OpenMarket!
OpenMarket photo of: Seattle OMies
OpenMarket photo of: Seattle OMies Bocce Event
OpenMarket photo of: Seattle OMies
OpenMarket photo of: GDL Omies
OpenMarket photo of: Ajusco team is always smiling
See All PhotosSee All

OpenMarket Interviews



Getting an Interview

Getting an Interview





    Demand Generation Manager Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience


    Great interview process . Initial phone screening with a very professional HR guy . Complete process was very professional, smooth and quick.

    The people whom interviewed me were professional with a very good experience, asking relevant questions .

    Great experience!! . Culture is about the employees and making sure they have fun and produce the results as a team.

    Interview Questions

See All 39 Interviews

OpenMarket Awards & Accolades

  • 100 Best Places to Work in Seattle 2019, Built In Seattle, 2019
  • 100 Best Places to Work in Seattle, Built In Seattle, 2020
  • Gold Stevie Awards for Sales & Customer Service, The Stevie Awards for Sales and Customer Service, 2018
See More

Work at OpenMarket? Share Your Experiences

  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate