Working at Paddle |

Paddle Overview

London, England
51 to 200 employees
Company - Private
Unknown / Non-Applicable
Paddle is building the platform that software businesses run on.

Our one-stop commerce platform manages the complex aspects of checkout, billing, payments, taxes, currencies, support and customer management from end to end.

The unified ... Read more

Mission: Our mission is to help software businesses succeed - enabling them to focus on creating products the world loves. Hundreds of developers and software companies rely on our checkout and licensing solution to sell their products globally, as well as using our powerful analytics ... Read more

Company Updates

  • “I mean, what kind of company rents an island for their whole team?” 🏝 Whether it’s escaping to an island for our annual getaway, offering unlimited paid holidays and equal parental leave or hosting peer coding classes, everything we do is rooted in our five core values. We have an L&D budget for every Paddler, offer public speaking workshops and organise lots of events from Pride to Diwali to Pancake Day! See where you could fit in. 🚀 Visit for more on what we do and how we do it. 📸 Check out our Instagram @paddleteam for more on the life and people at Paddle!

  • Thank you to everyone who came out (no pun intended) to our Afterpride event last night! 🌈 Our HQ was packed with over 100 guests listening to intersectional stories from our three fantastic speakers Martin Pong, Okechukwu Nzelu and our very own Beata Lipska. Special thanks to InterTech Diversity Forum for supporting us to make this happen, and to all of our amazing Paddlers – Jeppe, Bianca, Paula, Kyle, Yago, Thomas and all others who organized, volunteered and helped out to make last night a resounding success! Also, that rainbow cake... 🍰

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Paddle – Why Work With Us?

We want to be the platform that all software companies use to run and grow their business

We believe that software companies succeed when they can focus on building awesome products that the world loves and scale their business, rather than wasting time on building and maintaining everything that's required to run and grow.

This is why hundreds of developers and software companies rely on our checkout and licensing solution to sell their products globally, as well as using our powerful analytics and marketing tools to understand and grow their businesses.

Be a part of our diverse and inclusive team

We care deeply about maintaining a welcoming and inclusive environment. We believe that having diverse teams where everyone can be their authentic self is key to our success and we’ve created a culture reflective of this.

At Paddle, your voice will be heard. You will have equal access to opportunities as your peers and we’ll work hard to accommodate your personal preferences and circumstances. Our office is wheelchair friendly and we are a family-friendly employer​ offering flexible working.

Innovation — Buyers and Sellers are everything to us

Our Engineers have a direct impact on our Seller and Buyer experience, and the freedom of choice of the right technology to innovate and push Paddle’s platform forward. We are committed to using the latest tools and techniques, enabling our teams to deliver at all times. All Engineers have production access from day one, and will ship a change in their first week. Fast, iterative releases which improve the lives of our users are at the heart of what we do.


Accountability — Support what you ship

We use PHP, Go, Python and AWS extensively to solve problems, and we train our Engineers accordingly. Using a Serverless-first approach, we want to spend our time shipping and not maintaining and updating servers. We believe in DevOps, and think that supporting what you ship is key to baking quality and accountability into the development process. Keeping user impact at the front of everyone’s mind is the reason you won't find someone to ship your code for you at Paddle!


Learn constantly

We’re always trying out new things, as individuals and as a team, learning as we go. We’ll encourage you to grow in your role, but also as a person. There are always new challenges to regular internal and external trainings on various subjects. You can get your AWS certification, attend one of our employee-led Python or SQL 101 classes, travel to conferences, develop your marketing or sales skills...We'll make sure to assist you so your personal development plan takes you where you want to go.

Fair compensation
Competitive salary, share options to succeed if we do, and pension contributions.

Meaningful work
Highly collaborative approach with a tangible impact of your work on our success and that of our customers.

Learning & growing
Emphasis on learning, knowledge sharing and personal development. Constant exposure to new challenges and regular training.

Bring your whole self to work
Friendly, respectful, inclusive and transparent culture where you can always speak up and have an impact.

Enjoyable environment
Comfortable open plan office and lots of free food. Plenty of activities - football team, running club, in-office yoga, monthly massages and board game nights.

Social activities
Regular company get-togethers and quarterly team socials. Bi-weekly drinks, weekly lunches or breakfasts - plus you can join our social committee with your ideas anytime!

Empowered to succeed
Work the way that works best for you and allows for best results. Good life balance, flexible working hours and generous leave policies to ensure you recharge and reboot. Ever evolving list of benefits and all the tools and equipment you need

We foster an open culture that creates a trusting and supportive environment. If we see something falling down, we pick it up, whether or not it is our job. We believe in people and in showing them the destination they need to reach and providing the tools to get there. We value intelligence and place our trust in you — we want everyone to build upon and maintain this trust. We celebrate small wins, care about wellbeing and treat each other with respect. We also have a lot of fun along the way.

Do The Right Thing

We believe that our long-term vision can only be realised if we do the right thing rather than take self-serving shortcuts, from the way we treat each other and build long-term relationships to the type of customer we work with and the product we build.

Be Open and Transparent

We strive to be open and transparent in our communications and decisions. We celebrate what went well and learn from what didn’t go as well together and share all information and context openly. This allows us to foster trust, work better together and empower everyone to succeed.


Stay Curious

We’re growing fast, which means that nothing stays the same very long. We believe that in order to succeed we all need to stay curious, adaptive and open to new ideas. We hire people who can learn faster than we grow and empower them to constantly improve.


Focus On The Impact

We are creating a whole new way for software companies to run and grow, something we can look back and be proud of having built. Building something that hasn’t been done before is hard, and we're not the only ones trying to solve this problem. Doing work that makes an impact is how we'll achieve our ambitious goals.


Take Ownership

Working at a fast-growing startup means that you will constantly be exposed to new projects, complex problems to tackle and processes that no longer work for us. Instead of waiting for someone else to decide or fix it, we take ownership, come up with a plan and work across team boundaries to get it done.


Paddle Reviews

  • "Awesome company"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - BDR in London, England
    Former Employee - BDR in London, England
    Positive Outlook
    Approves of CEO

    I worked at Paddle full-time (More than a year)


    Amazing company to work for


    There were none. It was great

See All 42 Reviews

Paddle Photos

Paddle photo of: Paddle Island: team challenge
Paddle photo of: Office Warming Party 2019
Paddle photo of: Office Warming Party 2019
Paddle photo of: Office Warming Party 2019
Paddle photo of: Office Warming Party 2019
Paddle photo of: Office Warming Party 2019
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Paddle Interviews



Getting an Interview

Getting an Interview





    Solutions Architect Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Negative Experience
    Easy Interview


    I applied through a recruiter. The process took 2 weeks. I interviewed at Paddle (London, England) in March 2020.


    1Phone Call with People Team
        - classic startup interview
        - not extremely defined culture, but good vibe overall

    2. Technical Test 1 (Zoom call)
        - this might be F2F for you, but this is happening because of the pandemic
        - some overall question about how you currently work, seems to me more informative for the
          Paddle team to see how other companies deal with similar roles.
        - the actual technical part was basically 10 lines of code (adding their Checkout button on a
           page). I guess it's a good measure to filter non-technical people, but if you are applying you are probably more than able to do this. This task assesses your ability to read their docs basically.

    3. Technical Test 2 and Commercial - Zoom call
        - this is normally a F2F but there is a pandemic going on
        - the task was a basic config of their Checkout solution and a simple POST/GET request done to their API from a server-side language. Again, if you can read docs and do HTTP calls you are all good. Basically assessing the same thing as phase 1.
         - after the tech test, there is an interaction with someone from the commercial team. Put on your Relationship Manager/ Customer Success pants for this one. Sure it's not the role you are applying for, but seems to be what they want to hear. Talk about how you manage relations with clients.

    Interview Questions

    • Why do you want to join Paddle?   Answer Question
    • If you come from a similar role; How do you manage the full client go-live process and what role do you play?   Answer Question
    • How do you manage relations with clients?   1 Answer
    • Describe a situation where a salesperson is selling a feature you might not have. How do you handle it? (perhaps assume this is happening in a meeting with a client and you are present)   Answer Question
    • How do you manage stakeholders? (a summary of many questions)   Answer Question
    • What do you do if a client is complaining about something not working?   Answer Question
See All 43 Interviews

Paddle Awards & Accolades

  • Upscale, Tech City Upscale, 2017
  • Deloitte’s Technology Fast 50, Deloitte’s Technology Fast 50, 2017
  • Future Fifty, Tech City UK, 2018
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