Working at Paddle | Glassdoor.co.uk

Paddle Overview

London, England
51 to 200 employees
2012
Company - Private
Internet
Unknown / Non-Applicable
Paddle is building the platform that software businesses run on.

Our one-stop commerce platform manages the complex aspects of checkout, billing, payments, taxes, currencies, support and customer management from end to end.

The unified ... Read more

Mission: Our mission is to help software businesses succeed - enabling them to focus on creating products the world loves. Hundreds of developers and software companies rely on our checkout and licensing solution to sell their products globally, as well as using our powerful analytics ... Read more

Company Updates

  • We recently had our 6th birthday since Christian and Harrison launched Paddle, and what a journey it's been from the two of them to over 100 paddlers building the platform that 700 software businesses use to run and grow. To celebrate we took over what is now called "Paddle Island" and had a great couple of days getting to know all our new joiners, cycling around and drinking cocktails. Take a look and if that sounds like the kind of people you'd like to work with, check out our careers page - we're hiring in all teams!

    http://glassdoor.com/slink.htm?key=vQxTc

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Paddle – Why Work For Us?


We want to be the platform that all software companies use to run and grow their business

We believe that software companies succeed when they can focus on building awesome products that the world loves and scale their business, rather than wasting time on building and maintaining everything that's required to run and grow.


This is why hundreds of developers and software companies rely on our checkout and licensing solution to sell their products globally, as well as using our powerful analytics and marketing tools to understand and grow their businesses.

Be a part of our diverse and inclusive team

We care deeply about maintaining a welcoming and inclusive environment. We believe that having diverse teams where everyone can be their authentic self is key to our success and we’ve created a culture reflective of this.

At Paddle, your voice will be heard. You will have equal access to opportunities as your peers and we’ll work hard to accommodate your personal preferences and circumstances. Our office is wheelchair friendly and we are a family-friendly employer​ offering flexible working.

Innovation — Buyers and Sellers are everything to us

Our Engineers have a direct impact on our Seller and Buyer experience, and the freedom of choice of the right technology to innovate and push Paddle’s platform forward. We are committed to using the latest tools and techniques, enabling our teams to deliver at all times. All Engineers have production access from day one, and will ship a change in their first week. Fast, iterative releases which improve the lives of our users are at the heart of what we do.

 

Accountability — Support what you ship

We use PHP, Go, Python and AWS extensively to solve problems, and we train our Engineers accordingly. Using a Serverless-first approach, we want to spend our time shipping and not maintaining and updating servers. We believe in DevOps, and think that supporting what you ship is key to baking quality and accountability into the development process. Keeping user impact at the front of everyone’s mind is the reason you won't find someone to ship your code for you at Paddle!

 

Learn constantly

We’re always trying out new things, as individuals and as a team, learning as we go. We’ll encourage you to grow in your role, but also as a person. There are always new challenges to regular internal and external trainings on various subjects. You can get your AWS certification, attend one of our employee-led Python or SQL 101 classes, travel to conferences, develop your marketing or sales skills...We'll make sure to assist you so your personal development plan takes you where you want to go.


Fair compensation
Competitive salary, share options to succeed if we do, and pension contributions.

Meaningful work
Highly collaborative approach with a tangible impact of your work on our success and that of our customers.

Learning & growing
Emphasis on learning, knowledge sharing and personal development. Constant exposure to new challenges and regular training.

Bring your whole self to work
Friendly, respectful, inclusive and transparent culture where you can always speak up and have an impact.

Enjoyable environment
Comfortable open plan office and lots of free food. Plenty of activities - football team, running club, in-office yoga, monthly massages and board game nights.

Social activities
Regular company get-togethers and quarterly team socials. Bi-weekly drinks, weekly lunches or breakfasts - plus you can join our social committee with your ideas anytime!

Empowered to succeed
Work the way that works best for you and allows for best results. Good life balance, flexible working hours and generous leave policies to ensure you recharge and reboot. Ever evolving list of benefits and all the tools and equipment you need

We foster an open culture that creates a trusting and supportive environment. If we see something falling down, we pick it up, whether or not it is our job. We believe in people and in showing them the destination they need to reach and providing the tools to get there. We value intelligence and place our trust in you — we want everyone to build upon and maintain this trust. We celebrate small wins, care about wellbeing and treat each other with respect. We also have a lot of fun along the way.


Do The Right Thing

We believe that our long-term vision can only be realised if we do the right thing rather than take self-serving shortcuts, from the way we treat each other and build long-term relationships to the type of customer we work with and the product we build.


Be Open and Transparent

We strive to be open and transparent in our communications and decisions. We celebrate what went well and learn from what didn’t go as well together and share all information and context openly. This allows us to foster trust, work better together and empower everyone to succeed.

 

Stay Curious

We’re growing fast, which means that nothing stays the same very long. We believe that in order to succeed we all need to stay curious, adaptive and open to new ideas. We hire people who can learn faster than we grow and empower them to constantly improve.

 

Focus On The Impact

We are creating a whole new way for software companies to run and grow, something we can look back and be proud of having built. Building something that hasn’t been done before is hard, and we're not the only ones trying to solve this problem. Doing work that makes an impact is how we'll achieve our ambitious goals.

 

Take Ownership

Working at a fast-growing startup means that you will constantly be exposed to new projects, complex problems to tackle and processes that no longer work for us. Instead of waiting for someone else to decide or fix it, we take ownership, come up with a plan and work across team boundaries to get it done.

 

Paddle Reviews

5.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Paddle CEO Christian Owens
Christian Owens
21 Ratings
  • Featured Review

    Helpful (2)

    "You'll grow working at Paddle"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in London, England
    Former Employee - Account Executive in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Paddle full-time (More than a year)

    Pros

    Work environment and company culture. Young, ambitious heads at the helm driving Paddle through more and more rounds of funding and growth. Very open, opposite of corporate which is refreshing and certainly a company going places. A technically demanding sales role which will set you up for employment anywhere, you really will learn at an exceptional rate.

    Cons

    As with all young companies, culture can take time to develop, something older and more established companies take for granted. If you can be patient and flexible though, as Paddle matures from a rebellious teen to a Bruce Wayne, it will no doubt be one to watch and be a real stamp on the map for UK based tech startups.

    Advice to Management

    More channels of mentorship

See All 23 Reviews

Paddle Photos

Paddle photo of: Paddle Island: team challenge
Paddle photo of: Paddle Pride: drinks with guests after the panel
Paddle photo of: Paddle Pride: the panel
Paddle photo of: Paddle Pride: Join us, we have cake!
Paddle photo of: Paddle Pride
Paddle photo of: Paddle Island: value session
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Paddle Interviews

Experience

Experience
73%
6%
21%

Getting an Interview

Getting an Interview
57%
17%
13%
10
3

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (4)  

    Product Marketing Manager Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Paddle (London, England) in April 2018.

    Interview

    1st round:
    I was contacted by a Paddle recruiter and invited to have a phone call.
    After that, I was given clear instructions to schedule a face to face interview at Paddle offices.

    2nd round:
    I met with the head of marketing and I was given a case study to prepare and present on that day. I can't recall how many days I was given, but it was a fair amount of time.
    The day I met the head of marketing, we talked on the company, my experience and we went through my thinking process on the case

    3rd round:
    A few days after that I had the final round, in which I talked to people from product and marketing (3 interviews at Paddle the same morning).
    The 1st call was with the head of product, then I had a skills round -face to face- with a team member from marketing and product, the last face to face round was with the head of marketing and someone else from product.

    After the final decision:
    After that (just a few days later) I got an email with the final decision and I had the chance to have a phone call with the recruiter to debrief the process, he was very generous, giving me valuable feedback and explaining why I did not get the job.

    I have been part of job processes all over the world (literally) and this is the first time someone takes 30 minutes to analyze all the things I could have done better and congratulate me on the things I did right.
    It was a pleasure being part of a process so well done and crafted, I always felt like I was a priority for Paddle and that speaks highly on the company and the people working there.

    Thanks guys!

    Interview Questions

    • Give us an example of a go to market strategy you directly worked with   Answer Question
    • How do you see your career path at Paddle?   Answer Question
See All 34 Interviews

Paddle Awards & Accolades

  • Upscale, Tech City Upscale, 2017
  • Deloitte’s Technology Fast 50, Deloitte’s Technology Fast 50, 2017
  • Future Fifty, Tech City UK, 2018
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