Working at Personal Group |

Personal Group Overview

Milton Keynes, England
201 to 500 employees
Company - Public (PGH)
Insurance Operators
£25 to £50 million (GBP) per year

Reward Gateway, Next Jump, Sodexo

Personal Group is made up of 250 brilliant people (and counting). Could you be one of them?

We work hard and we're in it together. Everyone here plays a part in our success. We look after our team and celebrate people who go the extra ... Read more

Mission: Our goal is to make work happy, for everyone. Why? Because when people are happy, they’re more productive. And the key to happiness is engagement: when people feel like they make a difference, they do.

From benefits and communications to a whole ... Read more

Personal Group Reviews

  • Helpful (2)

    "A great inclusive atmosphere"

    Current Employee - Human Resources Coordinator in Milton Keynes, England
    Current Employee - Human Resources Coordinator in Milton Keynes, England
    Positive Outlook
    Approves of CEO

    I have been working at Personal Group full-time (More than a year)


    My experience of working at Personal Group for the past year has been really enjoyable and I have found it an excellent company to work for. When I first started, I found everyone really welcoming and the inclusive culture has really shone through throughout my time here. Despite the main office in Milton Keynes being across 3 separate floors, you regularly find people from all departments walking around and socialising with other colleagues in the building, and we also have weekly ‘huddles’ where we come together as teams or floors to stay informed and communicate. This friendly atmosphere has continued even into everyone working from home due to the COVID-19 pandemic, with virtual meetings taking place and our CEO conducting weekly, company-wide broadcasts to ensure that everyone is kept up to date with what is going on in the wider business. You definitely notice the focus on internal culture and engagement.

    I joined the company with a main interest in wanting to develop professionally, and PG has been incredibly encouraging of this. The company is currently supporting me through my CIPD Level 3 qualification, and I’ve found everyone really willing to share their knowledge and experience to help me grow.

    The employee benefits are of course brilliant, and we all receive free access to our Hapi app when we join. The online discounts are really popular, where we can buy e-vouchers or reloadable cards at a discount for a huge range of retailers and stores. I also think our peer to peer recognition programme ‘Cheers’ is brilliant, as it gives us the chance to nominate and say thank you to colleagues who go above and beyond.


    None that I can think of!

See All 58 Reviews

Personal Group Photos

Personal Group photo of: Our Head Office in Central Milton Keynes!
Personal Group photo of: Communications meetings take place regularly
Personal Group photo of: Fresh and modern work space
Personal Group photo of: Memusi, where we volunteer!
Personal Group photo of: Happy place to work
Personal Group photo of: Chief Executive Deborah Frost
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Personal Group Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Web Applications Developer Interview

    Anonymous Interview Candidate in Milton Keynes, England
    No Offer
    Negative Experience
    Difficult Interview


    I applied through a staffing agency. The process took 2 weeks. I interviewed at Personal Group (Milton Keynes, England) in June 2019.


    My application was submitted by a recruiting agency on a Tuesday, and I was asked about my availability the following Tuesday. Being away for my 1st wedding anniversary that Friday to the following saturday, I was offered the following monday. I requested more time, but was refused. I accepted, and received confirmation of the interview while I was away.

    I performed research prior to my break, and continued even while I was away, including an 80 question quiz which Personal Group asked me to complete, and using my phone to research the company and products while I should have been celebrating my anniversary.

    On arrival, I was asked to complete a small form, asking my notice period, annual leave dates, eligibility to work in the UK, etc. I was then taken to a meeting room, offered a drink, and presented a quiz containing 50 questions with 12 minutes to complete (I think this was an IQ test, although I'm not entirely sure).

    I was rejoined by two interviewers, and the face-to-face component began. I'll credit that the interview didn't feel too formal. I initially felt at ease, given ample opportunity to discuss my CV.

    A dialog was initially maintained with a two way flow, though I felt uncomfortable when the interviewers started talking to each other about one of their ex-employees - a conversation I felt locked out of, with no idea or context to add to this conversation. Perhaps it was some interview technique? In any case, it was uncomfortable.

    As the interview went on, the demeanour of one of the interviewers became increasingly less patient like they had somewhere they would rather be. As the saying goes, the shutters had come down.

    Towards the end, I was asked if I had any questions. I had some wrote down, but dismissed those that had been answered already, leaving about 8 questions. I got through a few over about 5-10 minutes (the overall interview was 1.5 hours), but the interviewer that seemed frustrated brought the interview to a close, advising I'll hear from them by the end of the week.

    I was shown out of the meeting room, and given directions out (down the fall, down the stairs, through the reception, you'll find the door out) rather than the courtesy of being shown out.

    The following day, I got a call from the recruitment agency with some positive feedback regarding my energy, interview technique and that I would be a good fit for the team. I was then advised that I hadn't been successful on the grounds of not being prepared. I had already concluded from the way the interview went that I probably didn't get the job, however I was dissapointed on the grounds for why, given that I was given very little time to prepare outside of my holiday, and compensated for this by preparing during my first wedding anniversary. Of course I was unprepared, I wont argue that, but given the circumstances, I think I did the best anyone could ask.

    Interview Questions

    • List some things that you liked, and some that you didn't like, while studying for your degree.   Answer Question
See All 14 Interviews

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