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Pets at Home

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Pets at Home

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Pets at Home Overview

Pets at Home has become the UK’s leading pet care specialist by always putting pets first. Now we want to be the best pet care business in the world. That means offering a whole ecosystem of services – from diet and lifestyle to grooming and veterinary care – all from one ...
Mission: At Pets at Home our mission is to be the best pet care business in the world.

Company Updates

Pets at Home
Company News5mo

The first three months of the year have delivered continued strong sales momentum and further strategic progress for Pets at Home. Group revenue increased 7.9% to £436.8m and consumer numbers grew across both our retail and vet business. Lyssa McGowan, Chief Executive Officer, said: “Our performance in the first quarter has been encouraging. The quality of our growth has remained strong as we grew transaction volumes and continued to acquire new consumers at an impressive rate, as our compelling value, range and service continues to resonate with consumers. “It has also been a quarter of steady delivery against our strategic plan we set out in May. We have expanded and enhanced our physical estate, made good progress in the development of our digital platform, and continued the transition to our new distribution facility, as we execute on our ambition to build the world’s best pet care platform.”

Pets at Home
Company News6mo

We’re proud to announce we’ve now opened our brand-new pet care centre in Spalding, providing a one-stop destination for all pet care needs for owners and their pets. The is our first new location in the UK to open following the relaunch of our brand in April, which brings together all the elements of our pet care business: Pets at Home, Pets Grooming and Vets for Pets. Spalding Manager, Leanne Hitchin said: “We’re thrilled to be one of the first new Pets at Home locations in the UK to receive the new branding, and we can’t wait to welcome customers and their pets from the local community into our pet care centre. “We really do offer everything you need to keep pets happy, healthy, and safe, all under one roof. Whether it’s help with fitting a harness or accessing our vet or grooming services, our team are always on hand to offer expert pet care advice, support, and guidance.”


Pets at Home Reviews

Pets at Home1095
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Pets at Home CEO Lyssa McGowan
Lyssa McGowan
123 Ratings
    Head of Trading
    Current Employee
    CEO Approval
    Business Outlook


    The Culture is really great


    Systems and processes need to improve

    See All 1,157 Reviews

    Pets at Home Photos

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    Pets at Home Interviews

    Getting an Interview
    Applied online90%
    In Person5%
    Recruitment Agency2%

    1. Store Colleague Interview

      Anonymous Employee in Redhill, South East England, England
      Accepted Offer
      Positive Experience
      Easy Interview

      I applied online. I interviewed at Pets at Home (Redhill, South East England, England) in Dec 2023


      20 mins on till with someone else, explained tasks around the shop including delivery, asked questions for 10 mins in back of the store, relatively easy questions yes yes no i know.

      Tell me about your self

      1 Answers

    See All 468 interviews

    Pets at Home Awards & Accolades

    • Best Place to Work - 1st PlaceRetail Week2023
    • Best Wellbeing in the Workplace Strategy: Large OrganisationGreat British Workplace Wellbeing Awards2022
    • Growth Business of the Year Award sponsored by Squire Patton BoggsPLC Awards2022
    • The Fujitsu Best Place to Work AwardRetail Week Awards2021

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    Pets at Home FAQ

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    All answers shown come directly from Pets at Home Reviews and are not edited or altered.

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    What is the hiring process like at Pets at Home?

    ...The interview process was quick and easy....

    8 June 2022

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    People Also Ask about Pets at Home

    Employees rate Pets at Home 3.5 out of 5 stars based on 1,095 anonymous reviews on Glassdoor.

    To get a job at Pets at Home, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Pets at Home and prepare for tough questions.

    Overall, 56% of employees would recommend working at Pets at Home to a friend. This is based on 1,095 anonymously submitted reviews on Glassdoor.

    73% of job seekers rate their interview experience at Pets at Home as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at Pets at Home.

    47% of employees think that Pets at Home has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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