Start the next phase of your actuarial career with Phoenix. Join us as Senior Actuarial Reporting Technician and challenge your skills http://glassdoor.com/slink.htm?key=vQ5Rt
Looking for a career in a unique environment? We might have just the place. Join Phoenix: http://glassdoor.com/slink.htm?key=vQ5An
Join the Phoenix Group, and you join a unique organisation. We have offices around the UK as well as operations in Dublin and Frankfurt. As one of Britain’s Top Employers, we offer opportunities for you to challenge and develop yourself in a company that looks after our colleagues, customers and communities.
To find out about the wide range of career paths we offer and see our current vacancies, visit our Careers website.
ONE OF THE UK'S TOP EMPLOYERS
We've been listed as one of the UK's Top Employers for nine years running. We're immensely proud to be in such great company, and to be recognised as a responsible, sustainable employer; one that values and rewards the contribution that our people make to our business.
OUR VALUES
Our values are informed by our past and underpin our future. They really matter to us and build on a foundation of trust, integrity and team. We’ve developed them in partnership with our people, so we can attract, develop and retain the best talent for our long-term success.
SUSTAINABILITY FOR OUR FUTURE GENERATIONS
Our sustainability framework is based on our sustainability vision of "Committing to a sustainable future" and this will be delivered through four sustainability commitments: Deliver for our customers, Foster responsible investment, Reduce our environmental impact, and Be a good corporate citizen.
Visit our Group website to find out more about our approach to sustainability.
LIFE AT PHOENIX GROUP
At Phoenix, we’ve built a hugely successful, well respected and rapidly developing business by putting our people first. Because we believe attracting, developing, motivating and inspiring exceptional people benefits our customers, our shareholders and ultimately, our performance.
So, join us and you can look forward to challenging and rewarding work, alongside highly skilled, expert colleagues. And, wherever you’re based, you can expect excellent career development opportunities, outstanding rewards and benefits, and an unrivalled working environment.
To learn more about what we offer, visit our Careers site.
REWARDS AND BENEFITS
We’ve a wide range of benefits here at Phoenix to reward you for the work you do. Our core benefits include our pension scheme, life assurance, private medical insurance and our annual incentive plan, to name a few. You can also choose from a wealth of flexible benefits to suit your lifestyle, such as share schemes, travel insurance, cycle to work and leisure discounts.
FLEXIBLE WORKING AT PHOENIX
We want all our people to enjoy their time at Phoenix. So, we encourage flexible working whenever possible to suit your needs and help you find the right balance. We’re committed to supporting our working parents and carers to manage their work and home lives. You can also benefit from paid time off each year for voluntary work.
LEARNING AND DEVELOPMENT
We're passionate about enabling our people to be the best they can be and provide a wide range of learning and development tools to help you achieve your full potential. You can decide on formal learning, gaining on-the-job experience, coaching or mentoring, or you can dive into our online learning journeys to drive your own development.
It all starts with a development plan. Working with your manager, you’ll create a plan that sets out your development goals in your current role, as well as how to build your career. By setting challenging but achievable personal goals and reviewing them regularly with your manager, you’ll always have a good idea of how well you’re performing and progressing.
Whatever your goals and ambitions, we offer opportunities for professional, management and personal development to help you fulfil your potential.
SUPPORTING OTHERS
We aim to be a responsible corporate citizen, benefitting the communities in which we are based. And everyone who works here has a part to play. From working with our corporate charity partners (which are selected by our colleagues), to volunteering in our local communities or matched fundraising, there are lots of opportunities to make a difference.
At Phoenix we value difference, and we want all our colleagues to be themselves. Our strategy is based on four pillars: gender, ethnicity, disability and social mobility. We’ve introduced various initiatives to create a friendly, welcoming and fair work environment, because we know that diverse organisations perform better. Bringing together people with different perspectives, ideas and experiences always leads to better discussions, decisions and results for everyone. Creating an environment where everyone feels welcome and appreciated for their unique contribution helps us retain great people – and it’s the right thing to do.
OUR COLLEAGUE NETWORKS
Through our thriving colleague networks we create connections, raise awareness, support each other and celebrate success. They’re run by colleagues, for colleagues, and are open to all. Our networks include:
HEALTH AND WELLBEING
We take wellbeing seriously and our approach is based on three pillars – physical, mental and financial.
From sports clubs and onsite facilities (in Wythall), to free health checks and flu jabs, we make it easy for you to stay fit and healthy.
Mental wellbeing is very important to us too, and we offer a range of initiatives to support colleagues – including our Employee Assistance Programme, trained mental health first aiders and free access to the Headspace mindfulness app.
We also run regular events to help improve your financial knowledge.
I have been working at Phoenix Group full-time
Pros
Down to earth people, strong focus on performance
Cons
IT is out of date and clunky
Helpful (1)
Application
I applied online. The process took 2 weeks. I interviewed at Phoenix Group in July 2020.
Interview
The interview process seemed far too complex for an entry level call centre role. They demand a lot of your time, a 1 hour phone interview and then, if successful, another 2 hours for a video call which included role play and a case study. I understand this would normally be done in person, so I praise them for their adaptability, however, personally it felt like even with my years of experience in customer service, no matter what examples of my work I gave, it wasn't enough to satisfy the requirements. There just seemed to be a lot of repetition in the interview process and a lot of the material seemed to bare very little relation to the job I was applying for. It seemed like the kind of interview you'd expect for an internal promotion or applying for a much higher graded job than the one I was actually interested in.
I understand they have high standards but the amount of work and time needed to prepare for this interview did not seem proportionate to the role or pay grade on offer.
Interview Questions
