Phoenix Group Overview

  • London, United Kingdom
  • 5001 to 10000 Employees
  • null
  • Company - Public (PHNX)
  • Insurance Operators
  • Unknown / Non-Applicable

Phoenix is the UK’s largest long term savings and retirement business. Our customer brands include SunLife, Standard Life, Phoenix Life, ReAssure and Ark Life. While we have a thriving ‘open’ business through the Standard Life and SunLife brands, a key driver of value for us ...

Company Updates

16 February 2017
Start the next phase of your actuarial career with Phoenix. Join us as Senior Actuarial Reporting Technician and challenge your skills
Shared image - Senior Actuarial Reporting Technician,Wythall (South Birmingham) | Phoenix Group
Senior Actuarial Reporting Technician,Wythall (South Birmingham) | Phoenix Group
10 February 2017
Looking for a career in a unique environment? We might have just the place. Join Phoenix:
Shared image - What we offer | Phoenix Careers
What we offer | Phoenix Careers

Phoenix Group Reviews

Recommend to a Friend
Approve of CEO
Andy Briggs
Andy Briggs
12 Ratings
Current Employee

"Great to work for"

9 Jun 2021 - Complaints Handler
Positive Outlook
Approves of CEO


Allow you to work independently


I can't think of any
See All 89 Reviews

Diversity & Inclusion at Phoenix Group

(22 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Phoenix Group Reviews and are not edited or altered.

Does there seem to be diversity at Phoenix Group?

...Company talks a lot about diversity, but apart from one female at executive level, the vast majority of the senior management team are white men and most senior promotions continue to go to men....Read More

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Phoenix Group Photos

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Phoenix Group Interviews

Getting an Interview
Applied online86%

  1. Featured Interview

    Customer Operations Representative Interview

    Anonymous Employee in Edinburgh, Scotland, Scotland
    Accepted Offer
    Positive Experience
    Average Interview

    I applied online. The process took 2 weeks. I interviewed at Phoenix Group (Edinburgh, Scotland, Scotland) in Mar 2020


    The process took around 2 weeks. I applied online. I was then called practically the next day to arrange a telephone interview for the following day. On the telephone interview they asked questions surrounding different competencies such as 'customer at the heart'. This lasted for around 30 minutes. I was then told the next day that I was successful and onto the next stage. I then was interviewed by two people via video call and this lasted for approx 1hr 30 mins. there was 40 minutes of competency based interview questions and then two different assessments. One of which was a role play assessment and the other a case study.

    Tell us a time where you had to deal with a difficult customer?

    Answer Question

See All 7 interviews

Phoenix Group Awards & Accolades

  • Britain's Top Employers, 2020Top Employers Institute2020
  • Britain's Top Employers 2019Top Employers Institute2019
  • Britain's Top EmployersTop Employers Institute2018
  • Britain's Top EmployersTop Employers Institute2017
  • Top EmployerTop Employers Institute2016

Popular Careers with Phoenix Group Job Seekers


Phoenix Group FAQ

(29 Questions)

All answers shown come directly from Phoenix Group Reviews and are not edited or altered.

See questions about:

Does Phoenix Group offer an employee assistance or workplace counselling program?

...Good benefits and support, generally nice people!...

20 May 2020

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