Working at Provident Financial | Glassdoor.co.uk

Provident Financial Overview

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Bradford, South West England, England
1001 to 5000 employees
1880
Company - Public (PFG)
Lending
£100 to £500 million (GBP) per year
Competitors

Unknown

A great history, an exciting future

We’re one of the UK’s leading suppliers of personal credit products to customers who might have trouble obtaining credit elsewhere. In fact, we've made life better for millions of ... Read more

Mission: We provide simple, manageable financial services for people whose needs are not always met on the high street.

Provident Financial Reviews

  • "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provident in Dartford, England
    Former Employee - Provident in Dartford, England
    Recommends
    Positive Outlook

    I worked at Provident Financial full-time (More than 8 years)

    Pros

    Provident was always there to support you in your time of need

    Cons

    Can't find fault with provident Financial

    Advice to Management

    Keep going you're doing a great job

See All 73 Reviews

Provident Financial Interviews

Experience

Experience
25%
50%
25%

Getting an Interview

Getting an Interview
50%
25%
25%

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Complaints Handler Interview

    Anonymous Interview Candidate in Bradford, Yorkshire and the Humber, England
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Provident Financial (Bradford, Yorkshire and the Humber, England) in October 2018.

    Interview

    Online application form, followed by emails informing you that the hiring the manager is checking your application. If application is successful, you will be emailed with an invitation for a face to face interview and to ring them. I rang them and arranged a date on the days they had available.

    On the interview day, there were 6 others. Taken into a room, half of us had our face to face first and the other half complete an assessment on laptops which consisted of letter writing and 3 complaints scenarios. I did this first and then had a 30 minute face to face interview, fairly informal process.

    Interview Questions

    • What do you know about Provident?   1 Answer
    • Explain your previous role to me and what it entailed?   1 Answer
    • Name a time you dealt with a challenging customer?   1 Answer
See All 4 Interviews

Provident Financial Awards & Accolades

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