Working at Rackspace Technology |

Rackspace Technology Overview

San Antonio, TX (US)
5001 to 10000 employees
Company - Private
IT Services
£2 to £5 billion (GBP) per year
Rackspace delivers modern IT as a service, helping customers in more than 150 countries drive business results with technology. Our comprehensive portfolio of managed services spans public, private and multi-cloud solutions, applications, data, and security. From first ... Read more

Mission: Rackspace delivers modern IT as a service, helping customers in more than 150 countries drive business results with technology. Our comprehensive portfolio of managed services spans public, private and multi-cloud solutions, applications, data, and security. From first

Glassdoor Awards

Best Places to Work: 2017 (#21)

Top CEOs: 2017 (#47)

Company Updates

  • Rackspace Technology was proud to welcome Hannah & Jake Graf to speak to Rackers around the world about LGBTQ+ in the Workplace and the Power of Allies last month during PRIDE month!

  • Positioned as a Leader in two Forrester Waves for Q2 2020!!

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Rackspace Technology Video

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Rackspace Technology – Why Work With Us?

Are you a Racker? Rackers thrive in fast-paced environments built to inspire learning, growing, and innovating. They are mission-inspired, values-grounded, culture-focused and dedicated to making a positive impact in everything they do. Rackers are inherently wired to solve problems and share ideas in small, nimble teams. As experts in what they do, Rackers are serious about delivering a Fanatical Experience(TM) to our customers. And along the way, they like to have a little fun. Rackers are everywhere - you may be a Racker and just not know it yet.

Hear from Rackers all about what it means to be a Racker here.

Making a positive impact in the technical community by teaching, sharing, and discovering new technologies drives Rackers to excel and innovate. Hear how Tony Campbell, Director of Global Talent Development, has taken the opportunity to turn his passion for technology and teaching and into making a global impact as he shares the power of OpenStack.

We are a culture of learners. We focus on building the experts and leaders of tomorrow both in and outside of our walls. Open Cloud Academy supports talent learn new skills that enable them to take their first step into a technology career.

Inside Rackspace, we are powered by passionate, driven Rackers who are fuelled by continuous growth and development. At Rackspace we provide multiple opportunities to take charge of your development including a wide range of technical, professional, and leadership development courses, on-demand learning options, as well as the ability to step up and help other Rackers via peer-to peer learning engagements. Whether it’s honing your leadership skills or mastering the latest technology, Rackspace provides learning opportunities to help you build and share your expertise.

As a Distinguished Engineer and Lead Architect on the Open Compute Project at Rackspace, Aaron Sullivan shares how to apply ambition, passion, and innovation as a Racker to learn and grow:

Rackspace has always been a values driven company—from the choices we make about who to hire, to the way we give each other feedback, to the decisions Rackers make on behalf of our customers and company--and we love to celebrate Rackers that are role models for our core values: Expertise, Excellence, Customer-driven, Agility and Compassion.

Just as we enlist our industry’s top talent and technology to deliver Fanatical Support® to our customers, we meticulously select quality benefits and offer a well-rounded suite of health and wellness programs that help our Rackers achieve a healthy and balanced life-style. So while our Rackers are busy taking care of our customers, we take care of Rackers.

Ultimately, our goal is to provide benefits that are relevant and in demand by the people who make Rackspace unique and special:

  • Choice of multiple medical plans
  • Dental and vision plans
  • Life insurance
  • 401K match
  • Genrous paid vacation and holidays
  • Flexible hours
  • Profit sharing
  • Rackspace University for continuing education and technical ceritifcation
  • Free onsite gym facilities or discounted gym memberships

Learn more about our benefits here

Rackspace Technology Reviews

  • Featured Review

    Helpful (10)

    "Great place to work!"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Architect in Hayes, England
    Current Employee - Solutions Architect in Hayes, England
    Positive Outlook
    No opinion of CEO

    I have been working at Rackspace Technology full-time (More than 3 years)


    Great team! Solution Architecture leadership genuinely care about individuals and developing their careers and providing career development opportunities. Pay and benefits are good. Campus, canteen, parking and facilities are of a high standard, which more than makes up for the location. Free breakfast and ad-hoc free lunches. Racker culture!


    Quality of leadership varies across the organisation. Some challenges with silos, but most Rackers genuinely want to help each other. No different in these respects to any large organisation.

    Advice to Management

    Accelerate product development to meet the continually changing needs of customers.

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Rackspace Technology Photos

Rackspace Technology photo of: Rackers
Rackspace Technology photo of: Insta Ready
Rackspace Technology photo of: Interns
Rackspace Technology photo of: Rackspace UK Celebration
Rackspace Technology photo of: Rackspace UK
Rackspace Technology photo of: Dodgeball Tournament!
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Rackspace Technology Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Help Desk Technician Interview

    Anonymous Employee in Boston, MA (US)
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Rackspace Technology (Boston, MA (US)).


    The process was a phone call with the hiring manager and a video call a week later. The manager ran down my resume as well as gave scenario questions/ problems.

    Interview Questions

    • How do you repair a computer when there is no internet or tools.   Answer Question
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Rackspace Technology Awards & Accolades

  • Glassdoor Best Places to Work UK in 2017, Glassdoor, 2017
  • Best Places to Work in Technology, Indeed, 2018
  • Magic Quadrant Leader for Public Cloud Infrastructure Managed Service Providers Worldwide, Gartner, 2018
  • Fortune's 50 Best Workplaces for Parents, Fortune, 2017
  • 100 Best Companies to Work For, Fortune, 2017
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