Working at ReCharge Payments | Glassdoor.co.uk

ReCharge Payments Overview

Santa Monica, CA (US)
51 to 200 employees
2015
Company - Private
IT Services
Unknown / Non-Applicable
Competitors

Unknown

In 2015, we built ReCharge to make payments easy for everyone. By constantly finding solutions for customers to reorder products, we've helped over 10,000 online merchants dramatically grow and thrive. We have two missions at ReCharge: make it easy for people to ... Read more

Mission: We have two missions at ReCharge: make it easy for people to sell subscription products online, and create an amazing remote-first culture.

ReCharge Payments Reviews

  • "Best company I've worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ReCharge Payments full-time (Less than a year)

    Pros

    Amazing benefits and company culture. The employees are amazing and I haven't had a negative encounter. They do promote internal career advancement and mean it, upper management will assist your career growth. They also allow time to pursue external passions and endeavours.

    Cons

    Rapidly growing mid-stage startup, so constant changes, but not really negative.

    Advice to Management

    Keep on

See All 32 Reviews

ReCharge Payments Photos

ReCharge Payments photo of: 2018 Company Retreat
ReCharge Payments photo of: Customer Success Team
ReCharge Payments photo of: Engineering Team
ReCharge Payments photo of: Recharge
ReCharge Payments photo of: Recharge Retreat
ReCharge Payments photo of: Office Culture
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ReCharge Payments Interviews

Experience

Experience
33%
0%
67%

Getting an Interview

Getting an Interview
63%
25%
12%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (6)  

    Technical Customer Support Interview

    Anonymous Interview Candidate in Ottawa, ON (Canada)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ week. I interviewed at ReCharge Payments (Ottawa, ON (Canada)) in January 2019.

    Interview

    I was referred to this job by a colleague who works there and got contacted by a recruiter shortly after. The first call was casual, just trying to get to know me but got a little awkward when he kept asking me over and over why I’d want to work there, almost as if he didn’t believe me. I moved onto another interview with one of their customer support managers and had a great chat, very personable and we seemed to really hit it off. I was then sent a written exercise where I needed to answer customer questions. I put a lot of work and resources into this using the tools they provided. A few days later I received a form rejection email with no feedback. After going through 3 steps and doing this written assessment, I deserved more than just a standard email that was sent to multiple people. Feedback should be given in this day and age especially at the third stage in the process. When my referral reached out for feedback their response was “we can’t hire everybody”.

    Interview Questions

See All 9 Interviews

ReCharge Payments Awards & Accolades

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