ReputationDefender Overview

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  • www.reputationdefender.com
  • Redwood City, CA
  • 51 to 200 Employees
  • 2006
  • Subsidiary or Business Segment
  • Internet & Web Services
  • Unknown / Non-Applicable

CompetitorsUnknown

You have a right to be accurately portrayed online. ReputationDefender helps you to make that happen. ReputationDefender provides online reputation and digital privacy solutions for individuals and businesses. Our head office is located in Silicon Valley with additional teams ...

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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ReputationDefender Reviews

4.9
100%
Recommend to a Friend
100%
Approve of CEO
Rich Matta
Rich Matta
41 Ratings
5.0
Current Employee, more than 8 years

"Working for ReputationDefender"

May 20, 2020 - Content Coordinator in Liverpool, England
Recommends
Positive Outlook
Approves of CEO

Pros

I've worked for the company for 8 years now and really enjoy working here. We have a such a brilliant hardworking team and a really supportive and approachable management team. I really enjoy coming

Cons

None that i can think of

Advice to Management

Carry on doing what you're doing
See All 47 Reviews

Diversity & Inclusion at ReputationDefender

4.0
(1 Review)

ReputationDefender Photos

+ Add Photo
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ReputationDefender Interviews

Experience
Positive80%
Negative20%
Getting an Interview
Applied online80%
Recruiter20%
Difficulty
3.4
Average
HardAverageEasy

  1. Sales Representative Interview

    Anonymous Employee in Chandler, AZ
    No Offer
    Negative Experience
    Difficult Interview
    Application

    I applied online. The process took 3 days. I interviewed at ReputationDefender (Chandler, AZ) in May 2022

    Interview

    3 rounds, first two went very well. Enough to get me to a third round. That's where I clearly was not their choice from the start.
    Pitch their product to them on a cold call, with no training, any idea what scenario they will present you will. It turned out my scenario was a pissed off Indian guy who wouldn't engage. Any time discovery was attempted he would answer with "i dunno, i'm just calling for my boss." "You'd have to ask my boss that" "No my boss is never available that's why i'm calling." Never once answered the question. They gave me the assignment the day of the interview, and the span of the interviews was 3 days. So to learn the product knowledge I would need to ask questions to get this potential prospect to engage were mixed together online with their amazing terrible reviews about how they stole money and didn't actually provide any service to their clients.
    Seeing hundreds of reviews about a company that is supposed to clean up negative online activity, all of which say the same thing "Took my money, promised something, never delivered." You can look those claims up online and they are accurate, people paid this company to bury articles on google that still remain the top listing. How in the world would I change my mentality from reading that to anything resembling wanting to sell a mystery pitch for a job at this company?
    Interview

    They actually gave me a scenario of "Why is it a good thing to have a positive internet presence" "you will be meeting with Dr. Nguyen and another person that you don't have the name for" and "they want to know how we can help." When the call started, Dr. Nguyen wasn't on the call, and the person wouldn't give me his name. This was set up for failure from the start. Affirmative action style.

    1 Answers

See All 5 interviews

Company Updates

May 23, 2022
KEY NOT FOUND: company-updates.categories.company-news
ReputationDefender CEO Rich Matta and Fred Burton discuss the vital role that privacy and online reputation play in protecting corporate executives on The Ontic Protective Intelligence Podcast.
Shared image - Taking Back Control of Online Reputation and Privacy - Ontic
Taking Back Control of Online Reputation and Privacy - Ontic
ontic.co
February 17, 2021
KEY NOT FOUND: company-updates.categories.company-news
In this ABA Journal article, ReputationDefender CEO Rich Matta describes the three simple steps attorneys can take to strengthen their online reputations.
Shared image - Top tips for lawyers to boost their online reputations
Top tips for lawyers to boost their online reputations
glassdoor.com

ReputationDefender Awards & Accolades

  • Stevie Award for Customer Service Department of the YearThe Stevie Awards2019
  • Stevie Award for Customer Service Department of the YearThe Stevie Awards2017

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ReputationDefender FAQ

(14 Questions)

All answers shown come directly from ReputationDefender Reviews and are not edited or altered.

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Does ReputationDefender pay for a gym membership?

...Company offers many workplace perks, free company lunches from local takeaways, a multitude of snacks and drinks – with requests taken, quarterly team nights out, free gym membership....

May 15, 2020

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