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Rightio Overview

Birmingham, England
51 to 200 employees
2010
Company - Private
General Repair & Maintenance
£10 to £25 million (GBP) per year
Competitors

British Gas, HomeServe UK, Local Heroes

Back in 2010, Chris Carswell and Karl Tulloch had a vision. To build a home and business maintenance company that did things right; to put the customer at the heart of everything we did. Rightio has grown rapidly to become one of the busiest and most respected home repair ... Read more

Mission: Back in 2010, Chris Carswell and Karl Tulloch had a vision. To build a home and business maintenance company that did things right; to put the customer at the heart of everything we did. Rightio has grown rapidly to become one of the busiest and most respected home repair ... Read more

Rightio Reviews

  • "#doingitrightio"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - H R Administrator
    Current Employee - H R Administrator
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rightio part-time (More than a year)

    Pros

    A family environment with friendly attitudes.

    Cons

    Please we Need air con 🤣

See All 48 Reviews

Rightio Photos

Rightio photo of: Our Rightio Ambassadors- John & Bekkie
Rightio photo of: Christmas Jumper Day
Rightio photo of: Christmas Jumper Day
Rightio photo of: Christmas Jumper Day
Rightio photo of: Christmas Jumper Day
Rightio photo of: Children in Need
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Rightio Interviews

Experience

Experience
17%
33%
50%

Getting an Interview

Getting an Interview
49%
17%
17%
17

Difficulty

1.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Complaint Handler Interview

    Anonymous Employee in Birmingham, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Rightio (Birmingham, England) in June 2019.

    Interview

    The interview process was relaxed whilst still remaining professional formal

    Steve made me feel at ease but had no issue asking challenging questions to ensure I was correct for the role

    I enjoyed it

    Interview Questions

See All 6 Interviews

Company Updates

  • January Business Update January 2020 has marked the start of a new decade, and here at Rightio we are excited to take upon all the goals and challenges that lie ahead. In January we set up our annual business and marketing plan, and the goals we’ll be aiming to achieve in 2020 are ambitious and innovative. In January two Care Club members and two employees won 4x family cinema tickets, simply by registering for our dedicated company discounts portal, and the competitions are about to get even better. This year we’ll also be celebrating our 10th anniversary – a huge milestone for what started as a small local company. In the last 10 years we’ve expanded to cover all of the UK, and we directly employ over 150 staff.

  • Service delivery quality for our customers remains a big focus. We made our NPS score really visible and our Customer Services and QA team are focused on challenging the business. It is important to remember that our purpose is to serve all of our customers all of the time. Rightio is a family and we’re all part of it and we all share the great moments and feel the pain when things don’t go quite right. Our biggest asset are our people, and we couldn’t do what we’ve done without the hard work and the commitment that they’ve shown to the business and our customers every single day.

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Rightio Awards & Accolades

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