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River Island Clothing Overview

London, England
10000+ employees
1948
Subsidiary or Business Segment
Retail
Unknown / Non-Applicable
We might have six decades behind us. But at River Island, we don’t feel our age. Our brand is as fresh, exciting and forward-looking as it’s always been. With 300 stores across the world, an award-winning online fashion retail site, one of the biggest ... Read more

Mission: Our ambition is to become a leading multimarket, multichannel fashion brand for the mid-priced market. Bring your talent to River Island, and help us get there that little bit faster.

Company Updates

  • Early finish Friday!!

  • Yesterday our HR Team had a fab day learning all things SCRUM! The RITech team demonstrated how they already work in an Agile way and helped with discussions around how this approach can be adopted within HR. We'd like to give huge thanks to our guest speakers Perry Timms and Tracey Waters for coming in to chat about their own personal experience of implementing SCRUM and Agile ways of working.

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River Island Clothing Video

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River Island Clothing – Why Work For Us?





We might have six decades behind us. But at River Island, we don’t feel our age. Our brand is as fresh, exciting and forward-looking as it’s always been. With 300 stores across the world, an award-winning online fashion retail site, one of the biggest in-house design teams on the British high street and a deep commitment to nurturing new talent, we’re one of the most successful fashion retailers in the UK. But watch this space. We’re only just beginning.


“ River Island has fast become the designer brand of the high street, with stores in more than 18 countries. River Island has and always will be an exciting, innovative, and fun company. You’ll be glad you joined us."  Ben Lewis , CEO


With over 300 stores in the UK and beyond, plus an award-winning online store, River Island isn’t just an icon of the British high street, but a fashion favourite across the world too. We’re proud of everything we’ve achieved so far. But it’s the future of our brand that excites us most. Our ambition is to become a leading multimarket, multichannel fashion brand for the mid-priced market. Bring your talent to River Island, and help us get there that little bit faster.


We’re renowned in the industry for seeking out and nurturing new talent. We’ve sponsored Graduate Fashion Week for six years running, helped to create London Fashion Week’s Fashion Film Festival, and collaborated with a number of up and coming designers, including global star and style icon Rihanna. All this and more is what’s earned us our reputation as the Designer Brand of the High Street. And what makes a career with us so thrilling.


RI Rewards

We believe in rewarding our people for a job well done. From pensions and bonuses to big staff discounts, there are all the things you’d expect from an international fashion brand like ours. And many more you wouldn’t, like flexible working hours, external discounts and healthcare provision.

With such great Head Office facilities such as a gym, subsidised canteen, ample free parking and lots more, we make sure our staff are well looked after while at work.

We're a social bunch too! Our legendary Chrismas parties are always a big event in the social calendar with a summer bash and loads of charity events to keep us going throughout the year.

Early Finish Fridays are always a big hit throughout the summer months as well each pay day Friday.

What we can offer depends on your role and your location, but one thing’s for sure. At River Island, you’ll always feel well thanked for your hard work and contribution to our success.


RI Academy

Our ambition is to become a leading multichannel retailer for the mid-priced market. Tell us yours, and with help from our very own learning and development Academy, we’ll work with you to make it happen.

COURSES & WORKSHOPS - We offer courses and workshops in areas relevant to our business, from customer service to leadership.

TRAINING - With in-depth inductions for new starters and regular top-up training, you’ll always be confident in your role.

LEARNING MATERIAL - Our Academy produces learning material for all our people; for every role and at every level.

PERSONAL DEVELOPMEN - Our managers work with their teams to ensure everyone can achieve their ultimate career ambitions.


Internal Opportunities

You’ve got the drive, the ambition and the commitment we need. We should know, we hired you. If you’re already an employee of River Island looking to try your talent at something new, we'll support you every step of the way.

Our WOW Factors make up the foundation of our employer brand.  They are the five ways of working that describe what it's like to work here.

Just as the River Island name pulls customers in off the high street and inspires them to buy online, our employer brand will turn the heads of talented people, inspiring them to join, stay and grow with us. We've always had an employer brand, just as we've always had a brand famous for stylish, affordable fashion.  Now that we've grown into an international retailer, it makes sense to put it all in to words.

River Island is full of different people doing different jobs.  So how can one employer brand speak for everyone? We talked to people right across the business to get a general consensus on what life is like here.

Think of them as two-way promises - what you expect from us and what we can expect from you.

Our Ways of Working:

  • We're going places - and you'll need to have a sense of ambition
  • What you do matters - so we'll be relying on you and expectations are high
  • We know what we're doing - and expect you to keep learning and inpsire others
  • We look out for one another - and depend on you to work as a team to get the job done
  • It never gets boring - but you'll have to be up for a challenge and hard work

From designers and developers to store managers and sales advisors, our roles are as diverse and exciting as our fashion offering. If you love our brand, then in our book, you’re halfway there. All that’s left is to choose where your talent fits.

Head Office

Our Head Office is a buzzing hub of fashion creativity, where no two days, or outfits, are ever the same. If you’re anything like us, then that’s exactly how you like it.

Join the best dressed and most talented office in London.

Stores

We may be fast becoming one of the UK’s most successful online fashion retailers, but our stores are still where it all starts. Join us, and you’ll soon discover our careers are as unique and exciting as our products.

Placements

We’re renowned in the industry for finding, nurturing and investing in new talent. Our placement programme for budding undergraduates is just one of the many reasons why.

We offer 12 month placements across our business, from Buying, Merchandising and Garment Technology to Brand, Design, Press and Marketing. But wherever you join us, you can be sure that the commercial experience and exposure you gain will be amongst the best in the fashion industry. From getting hands-on with current projects to learning from our expert teams, you’ll play an important role right from the start. And if you’re the right fit for us, we may even offer you a permanent role with us once you’ve graduated.

Our working environments are busy, exciting and fast-moving, just like our training. It’s not for everyone. But then, if you’re right for us, you wouldn’t have it any other way.

Distribution Centre

From Edinburgh to Truro, Stockholm to Dubai, River Island’s 300 stores span Europe, Asia and the Middle East. It’s the challenge of our dedicated Distribution Centre to fill those stores with the fun and fresh fashion our customers love. Thanks to focus and determination of our Distribution teams, it’s a challenge we consistently rise to. Based in Milton Keynes, our Distribution Centre uses state-of-the-art technology and processes to deliver the right stock at the right time to our stores across the world. With fantastic staff facilities on site, it’s not just a fast-paced and exciting place to work, but an enjoyable one too – just as you’d expect from a brand like ours.



We’re known for our original and innovative take on fashion. And now, thanks to our talented IT team, we’re developing an industry reputation for our use of tech too. Working at the cutting-edge, IT develop and support the technology that keeps our business running, and ensures we stay one stiletto-heeled step ahead of the competition.

With 300 stores in more than 18 countries, an international website, Head Office and Distribution Centre, all relying on the team 24/7, it’s a big task. But with some of the best technical know-how in the industry, and seemingly endless ideas on how to grow our business in an omni-channel market, it’s never an impossible one.

Based at Head Office and our Shoreditch offices, RI Tech is at the very heart of the business.  Keep up to date and follow the team on Twitter on @RiverIslandTech


River Island Clothing Reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
River Island Clothing CEO Ben Lewis
Ben Lewis
111 Ratings
  • Featured Review

    "Exciting, fun & forward moving!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Edinburgh, Scotland
    Current Employee - Manager in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at River Island Clothing full-time (More than 8 years)

    Pros

    RI is a brilliant brand to work for offering a culture like no other. The business is continuously evolving and we've seen real progression in moving towards a multichannel retailer. The product we produce and love remains at the cutting edge of fashion and trends which really makes all the hard work worth it, delivering the customer exactly what they want!
    RI has curated extensive and "new age" training and development programmes which really give us all the confidence to feel secure in our roles and supports us to fufill our personal ambitions.
    I have built great relationships not only with my management and staff within my store but throughout my whole area which makes it easy to reach out to our area champions for support and advice.
    Not one day is the same at RI, some can be more challenging than others but this said it continues to gives us the thirst to thrive.

    Cons

    Customer Service Contact Centre team need more regular and correct updates on new policies and procedures.

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River Island Clothing Photos

River Island Clothing photo of: River Island store
River Island Clothing photo of: IT Hub
River Island Clothing photo of: IT Hub
River Island Clothing photo of: IT Hub
River Island Clothing photo of: Production Room
River Island Clothing photo of: Design Room
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River Island Clothing Interviews

Experience

Experience
58%
24%
17%

Getting an Interview

Getting an Interview
85%
11%
0%
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Difficulty

2.3
Average

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  1.  

    Sales Assistant Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Interview

    Informal group interview in store, with several other people asked a few questions, lasted around half an hour. There was no individual segment for the role. Was offered the job the next day.

    Interview Questions

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River Island Clothing Awards & Accolades

  • Best Trend Setter, Lorraine High Street Fashion Awards, 2016
  • Store Design of the Year, Retail Week Awards, 2016
  • Best Boys Fashion, Junior Design Awards, 2016
  • HR Excellence Gold Award, HR Excellence, 2015
  • Most Effective Recruitment Strategy, HR Excellence Awards, 2015
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