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Royal Bank of Scotland Overview

Edinburgh, Scotland
10000+ employees
1968
Company - Public (RBS)
Finance
£5 to £10 billion (GBP) per year
Lloyds Banking Group, HSBC Holdings, Barclays
Our customers are at the heart of our business and our culture. No decision is ever made, big or small, without considering how it affects our customers. We’re focused on doing our best for them every day. Where we spot an opportunity to serve them better, we take ... Read more

Mission: By 2020, we aim to be the number one bank for customer service and the most trusted bank in the UK. Building an engaged and inclusive workforce is crucial to our company’s success.

Royal Bank of Scotland Reviews

3.4
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Recommend to a friend
Approve of CEO
Royal Bank of Scotland Group Chief Executive Ross McEwan
Ross McEwan
805 Ratings
  • "23 years of hard but rewarding work serving our customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    At the beginning Great Customer service, entrepreneurial spirit and focus

    Cons

    Forgot the customer was king but was starting to get that back!!

    Advice to Management

    Remember your commitment to UK customers should also include UK staff - reverse the offshoring it does not work!!

See All 2,636 Reviews

Royal Bank of Scotland Photos

Royal Bank of Scotland photo of: Royal Bank of Scotland Branch located in Islington, London. (Photo attributed to David Edgar - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
Royal Bank of Scotland photo of: RBS employees in meeting
Royal Bank of Scotland photo of: RBS employees in meeting
Royal Bank of Scotland photo of: Royal bank of Scotland
Royal Bank of Scotland photo of: RBS Gogaburn Campus
Royal Bank of Scotland photo of: RBs main Gogaburn Centre
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Royal Bank of Scotland Interviews

Experience

Experience
67%
20%
11%

Getting an Interview

Getting an Interview
50%
13%
10%
10
9
3
2

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Graduate Technology Analyst Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at Royal Bank of Scotland.

    Interview

    Stages including an online numerical assessment followed by a telephone interview followed by an assessment centre. Going from phase to phase is quite quick if you applied early. However it depends on the time you apply (depends if there is an assessment centre coming up or not)

    Interview Questions

See All 758 Interviews

Royal Bank of Scotland Awards & Accolades

  • Best New Service of the Year - Gold, Best in Biz Awards International, 2014
  • Top Employer 'Employee Engagement’, Workingmums.co.uk, 2012
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Work at Royal Bank of Scotland? Share Your Experiences

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