Mission: By 2020, we aim to be the number one bank for customer service and the most trusted bank in the UK. Building an engaged and inclusive workforce is crucial to our company’s success.
At the beginning Great Customer service, entrepreneurial spirit and focus
Forgot the customer was king but was starting to get that back!!
Advice to Management
Remember your commitment to UK customers should also include UK staff - reverse the offshoring it does not work!!
I applied online. I interviewed at Royal Bank of Scotland.
Stages including an online numerical assessment followed by a telephone interview followed by an assessment centre. Going from phase to phase is quite quick if you applied early. However it depends on the time you apply (depends if there is an assessment centre coming up or not)