Working at SGN | Glassdoor.co.uk

SGN Overview

Horley, Surrey, South East England, England
1001 to 5000 employees
2005
Company - Private
Utilities
£1 to £2 billion (GBP) per year
We manage the network that distributes natural and green gas to 5.9 million homes and businesses across the south of England and Scotland.

Our people are the heart of our business. We employ around 4,000 people who are dedicated to keeping our customers safe ... Read more

Company Updates

  • Have you seen our new website? We've completely transformed our old site, so it's now easier to use and fully accessible to WCAG's AA standards.

    Check out our careers hub where you'll find all our latest vacancies as well as information about what life is like at SGN, and details of our benefits and career progression. We've got big plans for our careers hub so will be bringing you more updates soon.

  • Every June we encourage as many of our teams as possible to sign up to our Community Action Programme for the chance to win a prize. Watch our video to see what our finalists got up to!

    2019 CAP month finalists announced

    Our colleagues can take one day on company time each year as part of our Community Action Programme (CAP), to give something back to our local...

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SGN – Why Work For Us?


We manage the network that distributes natural and green gas to 5.9 million homes and businesses across the south of England and Scotland.

Our people are the heart of our business. We employ around 4,000 people who are dedicated to keeping our customers safe and warm by leading the way in energy delivery.

Emergency: We provide the National Gas Emergency Service day and night. We’ll always make the situation safe whether the gas emergency is inside or outside a property.

Connect: Every year, we connect around 20,000 customers to our network and we help thousands of our most customers heat their homes for less.

Upgrade: We’re committed to upgrading our network and we use the latest technology as we replace, renew and maintain our pipes. We’re constantly innovating to ensure a safe, secure and sustainable future for our network.

Follow us on Facebook, LinkedIn and Twitter to find out more about how we keep our customers safe and warm all day, every day.

We’re dedicated to keeping our customers safe and warm by leading the way in energy delivery. It’s our talented and hard-working people that help us achieve this by going out of their way to exceed customer expectations and innovate for a safe, secure and sustainable future for our network.

Across our business, we offer a range of different careers and opportunities. Whether you’re a front-line emergency gas engineer, a stakeholder engagement expert or a management accountant, there’s a role for you with us. We’re passionate about the development and progression of our people. That’s why we offer tailored coaching programmes to employees across all levels to support everyone in reaching their full potential with us.

We are always looking for enthusiastic and conscientious individuals to join our award-winning company, whether you’re just starting out on your career or you’re an experienced professional. Visit our website to find our latest vacancies.

From helping you make the most out of your money to supporting your health and wellbeing, we offer our people a range of employee benefits on top of a competitive salary. Here’s just some the benefits we offer when you join us:

We believe that a diverse and inclusive workplace is better for our business, better for our colleagues, and better for our customers and stakeholders.

We’re committed to building a more diverse SGN and creating a culture where everyone is valued and respected. In recent years, we’ve taken steps to close the gender gap and we’ll continue to progress gender parity in the years to come. We’ve partnered with organisations across the energy industry to make the sector more accessible and we’re supporting our leaders and managers to be more inclusive in the way they manage teams.

Through our work, we’re aiming to level the playing field for everyone – so that everyone can be their best. We’ll keep working hard to implement our strategy; educating our people on the benefits of diversity and inclusion, embedding D&I into our everyday work and engaging with our people to bring them on the journey.

Our diversity and inclusion strategy will help us tackle some of the immediate issues we face today, but also help us make a longer-term positive impact to our wider society.


We’re more than a network of pipes – people are everything to us. What we do as a business affects the towns and cities we live and work in, so it’s important to us to support our communities.

Our Community Action Programme gives all our employees one day on company time each year to volunteer in our local communities. We’ve completed some great projects including creating a dementia-friendly garden at a Clydebank care home and transforming a tiger enclosure at an animal sanctuary in Kent. You can see more of our projects in the video above.

Our colleagues are an extremely charitable bunch. From sponsored head shaves to marathon runs, we’re always doing something to support charities and good causes. Our Into Action scheme is a dedicated fund that lets us boost their fundraising efforts. In the last year, we’ve donated over £50,000 to their fundraising totals through the scheme.

We want to inspire young people to explore opportunities and careers in science, technology, engineering and maths (STEM), so we’ve partnered with youth organisation Solutions for the Planet. Employees from across our company are mentoring groups of students to develop and implement innovative, sustainable business solutions which address key challenges facing our planet.

We’re also mentoring young people through the Outward Bound programme, which provides disadvantaged young people with challenging, adventurous and safe experiences in the outdoors. As well as strengthening links with local schools in our communities, the programme improves our mentors’ own leadership and communication skills.

SGN Reviews

  • Featured Review

    Helpful (3)

    "It's a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Aldershot, England
    Current Employee - Anonymous Employee in Aldershot, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SGN full-time (More than a year)

    Pros

    The people I work alongside make my day, we help one another and there is always someone you can ask. The work itself is a challenge and I like a challenge.

    I have been with SGN for just a short while (a year and a half) and I can honestly say that SGN have given me more than I expected. I am always hungry to learn and they have recognised this and 'fed me' and for this I will always be grateful.

    Cons

    Sometimes people can feel overlooked, it's a big company and you can feel as though nobody has noticed how hard you have worked everyday, a lot of good people do a good job on a daily basis.

    Advice to Management

    Look after the 'little people' sometimes just a well done is enough to make someones day and keep them on the track to success.

See All 98 Reviews

SGN Photos

SGN photo of: Celebrating 10 years of SGN in 2016 at our Solent depot
SGN photo of: Celebrating some of our awesome females as part of International Women's Day #BalanceforBetter
SGN photo of: Engineers from our Dundee depot were kindly treated to an impromptu picnic earlier this month while working in Arbroath
SGN photo of: Our CEO John Morea speaking at the Future of Utilities Summit
SGN photo of: We’re working with Alzheimer’s Society to provide our people, like our front-line engineer Chic, with Dementia Friends training
SGN photo of: Sustaining our world and communities is so important. Here, colleagues from our Dundee depot are gathering a Christmas present donation.
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SGN Interviews

Experience

Experience
77%
8%
15%

Getting an Interview

Getting an Interview
62%
15%
15%
8

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Human Resources Interview

    Anonymous Employee in Horley, Surrey, South East England, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at SGN (Horley, Surrey, South East England, England) in April 2019.

    Interview

    The interview process was well communicated and involved 3 stages; following my application I was invited to have a telephone interview (around 20 minutes) where I was asked about my interest in the role and relevant experience. I was then invited for a face to face the following week with 2 members of the team where we discussed my background and experience in more detail. I was told more about the role and we had an informal discussion around what I felt I could offer. Shortly after I received a phone call where I was informed that I had been shortlisted for a final interview that would involve a presentation. I had plenty of time to prepare my presentation and the expectations were communicated to me in advance. My final interview was held at the offices and was with 2 managers in the team, lasting around 1 hour. They covered some competency based questions and it was very focused on suitability and new ideas. I was also given an opportunity to ask more about the team and general expectations and my questions were all answered open and honestly. I was then given a quick tour of the office so that I could see the working environment. I was told I would hear back the next working day however was called the same afternoon and offered the position.

    Interview Questions

    • So what is it that appeals to you about this role and working for SGN?   Answer Question
    • What can you bring to this role that is different to what other people have to offer?   Answer Question
    • How would you plan to overcome challenges in this job?   Answer Question
    • How do you prefer to track your performance/achievements?   Answer Question
    • Why are you looking to leave your current company/job?   Answer Question
See All 13 Interviews

SGN Awards & Accolades

  • Gold Award for Supporting The Armed Forces as a Business, Defence Employer Recognition Scheme (ERS), 2018
  • Best Innovation in Biomethane, AD & Biogas Industry Awards, 2018
  • Best community involvement during a corporate social responsibility programme, Corporate Engagement Award, 2017
  • IGEM Innovation Project Award - SGN 'Opening Up the Gas Market' Project, Gas Industry Awards, 2016
  • Silver Award for the Utilities category, UK Customer Experience Awards, 2016
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