Working at SGN | Glassdoor.co.uk

SGN Overview

Horley, Surrey, South East England, England
1001 to 5000 employees
2005
Company - Private
Utilities
$1 to $2 billion (USD) per year
We manage the network that distributes natural and green gas to 5.9 million homes and businesses across the south of England and Scotland.

Our people are the heart of our business. We employ around 4,000 people who are dedicated to keeping our customers safe ... Read more

SGN – Why Work For Us?


We manage the network that distributes natural and green gas to 5.9 million homes and businesses across the south of England and Scotland.

Our people are the heart of our business. We employ around 4,000 people who are dedicated to keeping our customers safe and warm by leading the way in energy delivery.

Emergency: We provide the National Gas Emergency Service day and night. We’ll always make the situation safe whether the gas emergency is inside or outside a property.

Connect: Every year, we connect around 20,000 customers to our network and we help thousands of our most customers heat their homes for less.

Upgrade: We’re committed to upgrading our network and we use the latest technology as we replace, renew and maintain our pipes. We’re constantly innovating to ensure a safe, secure and sustainable future for our network.

Follow us on Facebook, LinkedIn and Twitter to find out more about how we keep our customers safe and warm all day, every day.

We’re dedicated to keeping our customers safe and warm by leading the way in energy delivery. We do this by going out of our way to exceed customer expectations as well as innovating for a safe, secure and sustainable future for our network.

We are always looking for passionate and hard-working professionals to join our award-winning company. We offer tailored coaching and development programmes to employees across all levels to support everyone in reaching their full potential with us.

We offer an extensive employee benefits package, which includes:

  • A competitive salary that increases with your progress through the programme
  • 25 days’ annual leave plus eight statutory holidays (pro-rated during the first year of employment)
  • Eligibility to join a company pension scheme
  • A range of benefits such as leisure and shopping discount schemes
  • Car loan scheme, Cycle to Work and season ticket loans
  • Significant opportunities to advance your career

As an apprentice you'll join an externally accredited programme to gain the knowledge and practical skills for a craftsperson role within SGN. When qualified, you will participate in an out-of-hours standby rota.

Our apprenticeships last for three years apart from Electrical and Instrumentation which lasts for four years. All apprenticeships include classroom and workshop training, supported by time on site gaining operational experience with experienced employees. During the three-year programme, you’ll receive up to 60 weeks of training, some of which will be delivered at locations requiring you to stay away from home. The actual amount of time away from home will depend upon where you live relative to training venues.

Training with us is more than teaching you how to use a spanner. Our recruits participate in a variety of courses to develop their confidence and skills to get the most out of their work. Our recent recruits attended a course with Outward Bound where they practised all kinds of outdoor and team skills, preparing them for a rewarding career.


Our two-year graduate programmes are challenging and rewarding and give our new team members the skills to assume substantive positions when completed. You will receive training at work sites across our network including Scotland and southern England, fostering a range of work relationships and skills. You'll be working with experienced colleagues and managers as you spend a lot of time developing your skills. From day one you'll be making a real contribution to our business.

Some examples of work you might do either as a team or individually:

  • Visit operational sites and develop strategy for the management of the site's assets
  • Reviewing work activities, either office based or on site, and making recommendations for improvement
  • Overseeing work activities in a project management capacity
  • Producing material for internal or external publication

During your graduate development programme, you'll assume increasing levels of responsibility as your development progresses. In line with this, your pay will increase over the programme as you reach key milestones.

SGN Reviews

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SGN CEO John Morea
John Morea
17 Ratings
  • Featured Review

    Helpful (1)

    "The people make it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Current Employee - Anonymous Employee in Glasgow, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at SGN full-time (More than 3 years)

    Pros

    Lovely people, good working conditions, supportive manager. I'm based in Scotland and have been working with the company for just over three years. I have the opportunity to travel to other depots and offices which is great. There is a good benefits site with discounts for most of the high street retailers. There is also a great employee app which you can access from your own tablet/phone.
    Good opportunities for development/training if you ask for it, though it's difficult to find out what's on offer. Lots of opportunities for moving into other roles, especially in projects.

    Cons

    Outdated processes (inc HR) but these are being modernised, along with new technologies. Pace of change can be slow. Holiday allocation could be better - maybe increase your holiday allowance in line with length of service which a lot of other companies do.

See All 44 Reviews

SGN Photos

SGN photo of: Meeting at our London depot (copyright © SGN 2016)
SGN photo of: First Call Operative (FCO) with map of gas mains (copyright © SGN 2016)
SGN photo of: Maintaining the pipes in Dunfermline (copyright © SGN 2016)
SGN photo of: Our emergency response vehicle in Edinburgh (copyright © SGN 2016)
SGN photo of: First Call Operative (FCO) putting our 'Looking after customers' value into practice in Edinburgh (copyright © SGN 2016)
SGN photo of: First Call Operatives with personal atmosphere monitoring devices. 'Safety first' is one of our five company values. (copyright © SGN 2016)
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SGN Interviews

Experience

Experience
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Getting an Interview

Getting an Interview
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3.0
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  1. Featured Interview

    Helpful (2)  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 4+ weeks. I interviewed at SGN in October 2017.

    Interview

    The hiring process was quick and I received excellent instructions for my interview.
    My interview was relevant to the job role and included a presentation, the interviewerwas friendly and considerate. Feedback was provided quickly.

    Interview Questions

See All 4 Interviews

SGN Awards & Accolades

  • IGEM Innovation Project Award - SGN 'Opening Up the Gas Market' Project, Gas Industry Awards, 2016
  • Silver Award for the Utilities category, UK Customer Experience Awards, 2016
  • Best innovation contributing to quality and reliability of gas or electricity supply: Robotics, EIC National Awards, 2016
  • Gas Safety Initiative of the Year (locking cooker valve initiative), AGSM Gas Safety Awards, 2017
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