Working at SYKES | Glassdoor.co.uk

SYKES Overview

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Tampa, FL (US)
10000+ employees
1977
Company - Public (SYKE)
Staffing & Outsourcing
£1 to £2 billion (GBP) per year
Competitors

Unknown

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales ... Read more

SYKES Reviews

  • "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Edinburgh, Scotland
    Former Employee - Customer Service Agent in Edinburgh, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at SYKES full-time

    Pros

    support, colleagues, environment, training, wages

    Cons

    some shifts can be harder than others

    Advice to Management

    good

See All 3,789 Reviews

SYKES Photos

SYKES photo of: SYKES Global Headquarters
SYKES photo of: Amherst, NY
SYKES photo of: Fort Smith, AR
SYKES photo of: Fort Smith, AR
SYKES photo of: Sherbrooke, Quebec, Canada
SYKES photo of: Sherbrooke, Quebec, Canada
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SYKES Interviews

Experience

Experience
63%
17%
20%

Getting an Interview

Getting an Interview
72%
11%
5%
5
3
3
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Manager Interview

    Anonymous Interview Candidate in Edinburgh, Scotland
    No Offer
    Negative Experience
    Difficult Interview

    Application

    The process took 4+ weeks. I interviewed at SYKES (Edinburgh, Scotland) in January 2020.

    Interview

    Completed 2 interviews, one with a team leader and HR, another with a team leader, HR and the account manager.

    After doing both interviews that I feel were very very rushed through, I heard nothing back from the business for weeks until I chased it up on my own. I later found out they didn’t hire anyone and instead moved another manager from one department to another, kind of feel like I was given the run around.

    Interview Questions

    • Tell me a time you motivated a team
      Tell me a time you implemented change   Answer Question
See All 855 Interviews

Company Updates

  • Welcome to SYKES Germany! http://glassdoor.com/slink.htm?key=vQYQQ

  • Peek inside operations at our Las Vegas site: http://glassdoor.com/slink.htm?key=vQ0hF

    SYKES - Las Vegas, Nevada

    https://www.sykes.com/ SYKES is a global business process outsourcing (BPO) leader in providing comprehensive inbound customer engagement services to Global 2000 companies, primarily in the communications, financial services, healthcare, technology, transportation and retail industries. SYKES' differentiated end-to-end service platform effectively engages consumers at every touch point in their customer lifecycle, starting from digital marketing and acquisition to customer support, technical support, up-sell/cross-sell and retention.

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SYKES Awards & Accolades

  • Governor's Achievement Award, Pennsylvania Career Link, 2015
  • Fit-Friendly Worksite Gold Achievement, American Heart Association, 2015
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