SYKES Overview

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  • www.sykes.com
  • Tampa, FL
  • 10000+ Employees
  • 1977
  • Company - Public (SYKE)
  • Staffing & Outsourcing
  • $2 to $5 billion (USD)

CompetitorsUNKNOWN

We’re helpers. Whether on the job or in our communities – service is in our DNA. At work, we provide customer service support to some of the world’s most amazing brands. Our more than 55,000 team members from around the globe engage with customers across industries, helping them ...
Mission: We help people, one caring interaction at a time.

SYKES Reviews

3.4
62%
Recommend to a Friend
78%
Approve of CEO
Chuck Sykes
Chuck Sykes
1,868 Ratings
5.0
Current Employee, less than 1 year

"Alright place with good pay"

24 Apr 2021 - Communicator in Edinburgh, Scotland, Scotland
Recommends

Pros

- Good pay if you are speaking a more rare language they are looking for
- Nice team and teamleads (completely depending on which account you work in)
- Work at home at the moment, super chill

Cons

- Repetitive work
- Lower pay depending on what languages you speak
- Things don't seem to change/improve a lot, even when plenty of feedback is given
See All 4,874 Reviews

Diversity & Inclusion at SYKES

3.9
(746 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from SYKES Reviews and are not edited or altered.

Does there seem to be diversity at SYKES?

...There is a lot of internal politics, favoritism and they target employees if the management dont like them....Read More

Read 39 more responses

SYKES Photos

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SYKES Interviews

Experience
Positive64%
Negative19%
Neutral18%
Getting an Interview
Applied online73%
In Person11%
Recruiter5%
Difficulty
2.1
Average
HardAverageEasy

  1. Cystomer Service Represenitive Interview

    Anonymous Employee in Philippines
    Declined Offer
    Positive Experience
    Easy Interview
    Application

    I applied online. I interviewed at SYKES (Philippines)

    Interview

    It was easy since they would ask you specific questions. So you wouldn’t have a hard time answering during the interview. The interviewer was also helpful because they would tell you areas where you can improve on.
    Interview

    Why did you apply? What is customer service?

    Answer Question

See All 973 interviews

Company Updates

10 October 2017
Welcome to SYKES Germany! http://glassdoor.com/slink.htm?key=vQYQQ

SYKES Awards & Accolades

  • Governor's Achievement AwardPennsylvania Career Link2015
  • Tampa Bay Ethics AwardUniversity of Tampa Center for Ethics2012

Popular Careers with SYKES Job Seekers

JobsSalariesInterviews

SYKES FAQ

(64 Questions)

All answers shown come directly from SYKES Reviews and are not edited or altered.

See questions about:

Does SYKES offer massages?

...The company politic is based on the savings and even they do not serve free tea and coffee at the workplace, the same is with the team building events...

21 September 2019

Read more

See 12 more answers

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