Working at SYKES | Glassdoor.co.uk

SYKES Overview

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Tampa, FL (US)
10000+ employees
1977
Company - Public (SYKE)
Staffing & Outsourcing
£1 to £2 billion (GBP) per year
Competitors

Unknown

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. SYKES’ differentiated full lifecycle solutions and services — digital marketing, sales ... Read more

SYKES Reviews

  • "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SYKES full-time

    Pros

    Good opportunity to start a career

    Cons

    Salary os low compared to other opportunities

See All 3,477 Reviews

SYKES Photos

SYKES photo of: SYKES Global Headquarters
SYKES photo of: Amherst, NY
SYKES photo of: Fort Smith, AR
SYKES photo of: Fort Smith, AR
SYKES photo of: Sherbrooke, Quebec, Canada
SYKES photo of: Sherbrooke, Quebec, Canada
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SYKES Interviews

Experience

Experience
63%
17%
20%

Getting an Interview

Getting an Interview
71%
11%
6%
5
3
3
1

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Call Center Agent Interview

    Anonymous Employee in Edinburgh, Scotland
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at SYKES (Edinburgh, Scotland) in January 2020.

    Interview

    Started off with an introduction to the company, and a brief history of Sykes. Then moved onto a group interview, which was to look at an object behind a screen and then recreate it in your group. We were set into two groups to complete this. Then we moved on to a one to one interview with a representative of sykes.

    Interview Questions

    • Basics questions, such as can you tell me a time you had to deal with a difficult customer.

      Then there was a pretend call with the interviewer to see how you handled a call.   Answer Question
See All 827 Interviews

SYKES Awards & Accolades

  • Governor's Achievement Award, Pennsylvania Career Link, 2015
  • Fit-Friendly Worksite Gold Achievement, American Heart Association, 2015
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