Working at Sedgwick Claims Management Services |

Sedgwick Claims Management Services Overview

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Memphis, TN (US)
10000+ employees
Company - Private
Insurance Agencies & Brokerages
£2 to £5 billion (GBP) per year


Millions of people and organizations count on Sedgwick each year to take care of their needs when something unexpected happens. Whether they have a workplace injury, suffer a loss from a catastrophic event, need time away for the birth of a child, or are involved in an accident ... Read more

Mission: To be the premier provider of customized claims and productivity management solutions through:
• Customer-focused programs
• Efficient, quality-driven process design
• Stakeholder return on investment
&bull ... Read more

Sedgwick Claims Management Services Reviews

  • "Great place to work for"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Handler in Cardiff, Wales
    Current Employee - Claims Handler in Cardiff, Wales

    I have been working at Sedgwick Claims Management Services full-time (Less than a year)


    The management team and colleagues help make it a fun and rewarding environment to be in and will look to help you improve as an individual


    Surge periods can be stressful

See All 1,455 Reviews

Sedgwick Claims Management Services Photos

Sedgwick Claims Management Services photo of: Education donation to Chico State
Sedgwick Claims Management Services photo of: Sedgwick donates over $70,000 to St. Jude Children's Research Hospital
Sedgwick Claims Management Services photo of: Sedgwick colleagues help wrap Christmas gifts, and spread their well wishes.
Sedgwick Claims Management Services photo of: Sedgwick colleagues team up to donate toys.
Sedgwick Claims Management Services photo of: Sedgwick is proud to offer a workspace of diversity, inclusion, and care.
Sedgwick Claims Management Services photo of: Spreading our Sedgwick message.
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Sedgwick Claims Management Services Interviews



Getting an Interview

Getting an Interview





    IT Support Specialist Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Negative Experience


    The process took a week. I interviewed at Sedgwick Claims Management Services (London, England).


    CONFUSED - I was put into contact with Sedgwick via a recruitment agent. I initially had a 30 minute video conference - I was told on a Friday at 5pm that the interview will be on the following Monday at 9am. Their was no flexibility to a different day or time, so I made some late arrangements at work to be available.

    1st Stage
    The interview went well and we went through my resume and experience and was greeted with a warm welcome. The interview was 30 minutes and I was told straight away that I was through to the next stage.

    2nd Stage

    This followed a vc with the team 2 days later but at 9pm at night. I was asked various technical questions, and the team was also very friendly. The interview was for 1 hour.

    3rd Stage

    Finally I was asked to visit the office to meet a senior executive. I was provided the wrong information by the exec to initially meet. When the interview commenced, I was not offered a drink, and he was having difficulty with his pc. I aided in getting the VC up and running. I immediately realised that he hadn't read my resume. He apologised to have not gone through my resume and to briefly talk him through it. At another point both the interviewer and person on VC were addressing a work issue, as I was answering a question and it was waiting for a response. He shuffled a bit and apologised as something had come up from an executive. At that point the person on the VC said they were 'Dealing with it'. The interview shortly ended, and a few days later my agent received a call saying the senior executive that I met didn't think I was the right fit.

    The only other bit of feedback was that the senior executive was not impressed that I only assisted in getting the VC up and running when I entered the office.

    Interview Questions

    • typical scenario based questions - what would you do if 2 critical calls came in at the same time   Answer Question
See All 273 Interviews

Company Updates

  • Just How Badly Will COVID-19 Impact the Careers of Women in Workers’ Comp?

  • Experts Explain How To Safely Reschedule The Health Checkups You Canceled In Quarantine

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Sedgwick Claims Management Services Awards & Accolades

  • Employer of Choice Recognized, Employer of Choice International Inc., 2013
  • CIO 100, CIO Magazine, 2015

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