Working at Selfridges | Glassdoor.co.uk

Selfridges Overview

London, England
1001 to 5000 employees
1909
Company - Private
Department, Clothing, & Shoe Shops
$1 to $2 billion (USD) per year
The business was founded by American entrepreneur Harry Gordon Selfridge in 1909 and is widely regarded as the first and best example of a modern department store.

In 2018, Selfridges has been recognised as the Best Department Store in the World for an ... Read more

Mission: Our vision is to be the destination for the most extraordinary customer experience, and our people are central to achieving this. Team members across our business maintain our vision through the values we live day-to-day and the unique Selfridges spirit we bring to every ... Read more


Glassdoor Awards

Best Places to Interview: 2017 (#48)

Company Updates

  • We believe that together, through our daily actions, we can create a more sustainable future for people and the planet. That’s why we’re committed to buying better and inspiring change, so you can do the same: http://glassdoor.com/slink.htm?key=vQ1sB

  • Each employee's success is amplified when they are part of a team. A smart leader builds a company of leaders. And everyone benefits.

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Selfridges – Why Work For Us?


In 1906, Harry Gordon Selfridge arrived in London from Chicago with his heart set on opening his dream store. With his revolutionary understanding of publicity and the theatre of retail, Selfridges flourished under the direction of its charismatic Chief. Harry Gordon Selfridge's spirit of innovation and creativity lives on through its owners today.

Since 2003, W. Galen Weston and his family have owned and operated the business. The only store to be named the Best Department Store in the World three times, Selfridges today is more than just the sum of its products - it's a shopping experience that promises to surprise, amaze and amuse its customers by delivering extraordinary customer experiences. And, to this day, as Harry Gordon Selfridge said, 'Everyone is welcome'​.

Our vision is to be the destination for the most extraordinary customer experience, and our people are central to achieving this. Team members across our business maintain our vision through the values we live day-to-day and the unique Selfridges spirit we bring to every project. Just as we create an extraordinary experience for our customers, we are dedicated to making Selfridges an exciting, inspiring and fun place to work. Being part of the Selfridges community offers many opportunities and unique experiences. As Harry Gordon Selfridge once said, ‘There’s no fun like work!’

At Selfridges we can offer you a rewarding and supportive environment to develop your career. We want you to have the most enriching experience which will allow you to fully immerse yourself in your role. As well as providing a great induction programme and on-the-job training, you can also take advantage of a wide variety of training, workshops and programmes, designed to help you develop your particular service, enhance your technical knowledge or management skills.

We operate an open and inclusive culture which encourages colleagues from across our business to share ideas on how we can continue to lead and improve. To achieve this, we engage a network of extraordinary communities to represent our team members. Our Values Ambassadors continually strive to explore ways to inspire us to live our values across every part of the business. Our Values Leadership Group are responsible for working together to strengthen our culture and drive our values forward.

 

Our vision is to be the destination for the most extraordinary customer experience, and our people are central to achieving this. Team members across our business maintain our vision through the values we live day-to-day and the unique Selfridges spirit we bring to every project.


Just as we create an extraordinary experience for our customers, we are dedicated to making Selfridges an exciting, inspiring and fun place to work. Being part of the Selfridges community offers many opportunities and unique experiences. As Harry Gordon Selfridge once said, ‘There’s no fun like work!’

GETTING THE RIGHT PEOPLE, IN THE RIGHT PLACE, AT THE RIGHT TIME, IS VITAL TO OUR SUCCESS.

At Selfridges, ensuring an extraordinary customer experience across every facet of our business is at the core of our vision. That’s why, in every department and at every level, we look for people who combine talent and expertise with passion and enthusiasm for their role.


Just like the teams within our stores, our head office departments bring together people from a wide variety of backgrounds, cultures and ages. And from our buying managers to our digital designers, there are some distinctive personal qualities that make a great Selfridges team member.


What we look for are people who will live the Selfridges values in everything they do. That means that as well as being friendly, helpful and professional, you’ll also be positive, energetic and adaptable. You will take responsibility to see through things through and will care passionately about doing them well.

Selfridges Reviews

3.4
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Recommend to a friend
Approve of CEO
Selfridges Managing Director Anne Pitcher
Anne Pitcher
78 Ratings
  • Featured Review

    "Great Place to Work, Trafford"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Assistant in Manchester, England
    Former Employee - Sales Assistant in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Selfridges part-time

    Pros

    Amazing atmosphere & team
    Management are approachable friendly and consistent
    Up to 35% staff discount.

    Cons

    None at all. Couldn’t fault it.

See All 299 Reviews

Selfridges Photos

Selfridges photo of: Oxford Street Store
Selfridges photo of: Oxford Street Accessories Hall
Selfridges photo of: Oxford Street Accessories Hall
Selfridges photo of: Oxford Street Accessories Hall
Selfridges photo of: New Tax Refund Lounge - Exchange Square
Selfridges photo of: Selfridges' Values Awards
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Selfridges Interviews

Experience

Experience
66%
25%
9%

Getting an Interview

Getting an Interview
75%
8%
5%
5
3
3
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Allocator Interview

    Anonymous Employee in London, England
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 days. I interviewed at Selfridges (London, England) in June 2015.

    Interview

    Challenging excel Test and then 2 man interview with the heads if the department. Was able to take a calculator in to the excel test if needed. Basic interview questions. Seemed to like it if you knew about the company and its history, strengths and weaknesses.

    Interview Questions

See All 91 Interviews

Selfridges Awards & Accolades

  • Best Department Store in the World, IGDS, 2010
  • Best Department Store in the World, IGDS, 2012
  • Best Department Store in the World, IDGS, 2014
  • , Top Attractors: Where the World Wants to Work Now, LinkedIn, 2016
  • World’s Best Sustainability Campaign by a Department Store, lobal Department Store Summit 2016, 2016
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Work at Selfridges? Share Your Experiences

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