Working at Sensée | Glassdoor.co.uk

Sensée Overview

London, England
501 to 1000 employees
2005
Company - Private
Staffing & Outsourcing
Unknown / Non-Applicable
Unknown
We help leading UK brands — including Bupa, Photobox and Allianz — improve their performance, provide brilliant customer service and create accessible careers.

We’re different because our people work from home — we ... Read more

Mission: To provide brilliant service for our customers and careers for our people.

Sensée Reviews

  • Helpful (1)

    "Does what it says on the tin."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSA
    Former Employee - CSA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Sensée full-time (More than 3 years)

    Pros

    Work from home, choose hours, impressive clients.

    Able to spend more time with family.

    Cons

    Calls drag but no different to normal call centre. Hours are first come first serve.

    Advice to Management

    Can do with improvements to hour selection - miss out on hour selection if on a call/break when released.

See All 90 Reviews

Sensée Interviews

Experience

Experience
57%
29%
14%

Getting an Interview

Getting an Interview
100%

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Customer Service Advisor Interview

    Anonymous Employee in Plymouth, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Sensée (Plymouth, England).

    Interview

    You initially have a telephone interview, then if you get through to the next stage you have a virtual one to one interview via a webcam on adobe connect. If successful with that you have a group assessment via adobe connect with timed tests , and another interview . You find out with in about 2 days

    Interview Questions

See All 7 Interviews

Sensée Awards & Accolades

  • Innovation Award for Service Virtualisation, Professional Planning Forum, 2013

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