Working at Sensée | Glassdoor.co.uk

Sensée Overview

London, England
501 to 1000 employees
2005
Company - Private
Staffing & Outsourcing
Unknown / Non-Applicable
Competitors

Unknown

We help leading UK brands — including Bupa, Photobox and Allianz — improve their performance, provide brilliant customer service and create accessible careers.

We’re different because our people work from home — we ... Read more

Mission: To provide brilliant service for our customers and careers for our people.

Sensée Reviews

  • "Great place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Motor Co Coordinator in Leith, Scotland
    Current Employee - Motor Co Coordinator in Leith, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sensée full-time (More than a year)

    Pros

    Real living wage + achievable incentive means that I usually earn £10.05 per hour, which all things considered isn’t too shabby for working from home. You don’t even get that in some “normal” call centres.

    Great friendships made (yes even virtually) everyone happy to help out with shift swaps if needed.

    I have a great manager, always makes himself available.

    Overtime available whenever I need it usually.

    Cons

    Hours release can be a bit of a free for all, but if you are there for release you normally get your first choice or as near as dam it.

    Advice to Management

    Keep up the good work.

See All 95 Reviews

Sensée Interviews

Experience

Experience
63%
25%
12%

Getting an Interview

Getting an Interview
100%

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Helpful (5)  

    Customer Service Advisor Interview

    Anonymous Employee in Plymouth, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4 weeks. I interviewed at Sensée (Plymouth, England).

    Interview

    You initially have a telephone interview, then if you get through to the next stage you have a virtual one to one interview via a webcam on adobe connect. If successful with that you have a group assessment via adobe connect with timed tests , and another interview . You find out with in about 2 days

    Interview Questions

See All 8 Interviews

Sensée Awards & Accolades

  • Innovation Award for Service Virtualisation, Professional Planning Forum, 2013

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