Sitel Group Overview

  • www.sitel.com
  • Miami, FL
  • 10000+ Employees
  • 1977
  • Company - Private
  • HR Consulting
  • $1 to $2 billion (USD)

CompetitorsUnknown

As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 160,000 people around the globe – ...
Mission: We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

At Sitel Group, you will Learn, Lead & Grow.

Sitel Group Reviews

3.6
71%
Recommend to a Friend
78%
Approve of CEO
Laurent Uberti
Laurent Uberti
3,121 Ratings
5.0
Former Employee, less than 1 year

"Track and Trace"

May 12, 2022 - Anonymous Employee
Recommends
Positive Outlook

Pros

Fairly easy interview eg why should we hire you.

Cons

Leaders not being considerate with shift changes
See All 9,518 Reviews

Diversity & Inclusion at Sitel Group

4.0
(3781 reviews)

Diversity Programs & Initiatives

We’re passionate about becoming the world’s best inclusive BPO player. We prioritize inclusion and diversity amongst our stakeholders to ensure we provide the best quality experiences and innovative services for our customers.

What Inclusion & Diversity means at

Diversity & Inclusion FAQs

All answers shown come directly from Sitel Group Reviews and are not edited or altered.

Does there seem to be diversity at Sitel Group?

...Can gain great experience, employer of diversity, quick promotion...Read More

Read 59 more responses

Sitel Group Photos

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Sitel Group Interviews

Experience
Positive65%
Negative17%
Neutral17%
Getting an Interview
Applied online68%
In Person11%
Employee Referral8%
Difficulty
2.2
Average
HardAverageEasy

  1. Featured Interview

    Customer Service Representative Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Great interview.It wasn’t brain tasking. It was relatively about yourself.It was basically channeled to to work place environment and interactions with the staffs.It was fun answering but being genuine matters a lot. What you have to offer the company.
    Interview

    Your personality in your work place.

    3 Answers

See All 1,078 interviews

Company Updates

May 11, 2022
KEY NOT FOUND: company-updates.categories.careers
Do you want to learn more about the benefits of working in customer service? Watch the replay of our live session, get to know the real us and the value we can bring!
Shared image - The Benefits of Working in Customer Service
The Benefits of Working in Customer Service
www.facebook.com
May 4, 2022
KEY NOT FOUND: company-updates.categories.careers
We are passionate about enabling people to Learn, Lead & Grow. With a career at Sitel Group, you have the opportunity to make a difference in people’s lives every day. Check out the full article!
Shared image - Companies That Are Great Places to Start a Career
Companies That Are Great Places to Start a Career
www.comparably.com

Sitel Group Awards & Accolades

  • Military Friendly EmployerMilitary Friendly2022
  • Military Spouse Friendly EmployerMilitary Friendly2022

Popular Careers with Sitel Group Job Seekers

JobsSalariesInterviews

Sitel Group FAQ

(69 Questions)

All answers shown come directly from Sitel Group Reviews and are not edited or altered.

See questions about:

Does Sitel Group offer massages?

...Themed days, free fruit, cheap coffee....

June 25, 2020

Read more

See 9 more answers

Work at Sitel Group? Share Your Experiences

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