Since 1853 we’ve been dedicated to helping people save for the future and achieve their dreams of owning their own homes. We’ve come a long way, and we’re now one of the UK’s largest building societies.
We’ve grown and changed but we’ve always stayed true to our roots. Being there for our customers to help them have a better life is still – and always will be – at the heart of what we do.
What matters to you matters to us. We listen so we can understand what makes you tick. At Skipton you’re always a name, never a number..
We're in it together
You can trust us to put you first. With no shareholders to answer to, our time, energy and expertise go into looking after you. We listen to what you say and act on it. Your feedback helps us develop accounts and services that have real value to your plans for your life ahead.
Expertise on hand
We make it easy for you to speak to us and get the guidance you need. We’ve got specialists right here who can support you to make decisions that are right for you – big and small. We invest in our people because they’re your people. The better they are, the more they can help.
We’ve got plenty of awards on our mantelpiece for our accounts and services, as well as for great customer experience. We get consistently positive praise - from appearing in ‘best buy’ tables to being named as the 7th top UK brand for customer experience excellence.
Looking after you
At Skipton it’s personal. We like to take time to learn what’s going on in your world. And when you’re ready, we’re right here to help you get things done. Our service is about caring what matters to you, just as much as it’s about our qualifications and accreditations.
At Skipton, we’re here for you. We like to take the time to learn what’s going on in your world and with no shareholders to answer to, our time, energy and expertise goes into looking after our customers and our colleagues.
As one of the UK’s largest building Societies, we’re dedicated to helping our customers plan for their life ahead
Join us in any of the many roles across our business and you’ll soon discover what we do that makes us special.
Working with our customers
Make a huge impact helping our customers in a role where trust and guidance always comes with a personal touch.
Being happy at work is about finding the perfect role as well as an exciting and rewarding work environment.
Make the most of your talents, whatever your age, background or experience
I have been working at Skipton Building Society full-time
Skipton genuinely believes in delivering the right customer outcomes without putting people and customers under any pressure. What I love about this company is that there is no hierarchy culture and you are always treated with respect regardless of your job role. The Leadership team provides clear direction and any changes are thought through before they are implemented. The company invests a lot of time and money into people development . I have only worked for the society for just over 2 years and I have developed my skills so much over this priod that I can honestly say that i go home everyday with a great sense of achievement whether it's from helping a collegue or a customer.
Career opportunities are limited for branch staff.
Advice to Management
Bring back large town allowances and this allowance doesn't have to be a big amount. As long as it covers some of the parking costs in city centre branches, it would help keep existing employees and recruit new part timers. I know some people park half an hour away and walk to the branch to avoid daily costs so they are tired before they even start their day. Other than this small thing my advice to management would be to keep up the good work and invest in some new technology to move on with the times..... Why not localise some of the assessments and courses to save on travel costs to the head office and put that money to better use. May be hire some regional assessors instead ??
I applied online. I interviewed at Skipton Building Society (Amersham, England) in December 2016.
The interview process was ok. The follow up was mostly through an agency. My interview was thoroughly taken by an Area Manager and the Branch Manager. The discussion about the role, about my skills and experiences, expectations and role play.
After my interview I didn't hear from them as they told me it'd be by couple of days. I had to keep ringing the agency after couple of days to find out the outcome of my interview. After several calls I got the reply from the agency. It was a let down by The Building society as they didn't bother to send me any email or communication after my interview. I also asked for a feedback and they still haven't come back to me about the reason for not being successful. Very poor communication from them.