Working at Sky | Glassdoor.co.uk

Sky Overview

Isleworth, England
10000+ employees
1989
Company - Public (LON:SKY)
TV Broadcasting & Cable Networks
£5 to £10 billion (GBP) per year
A job you love to talk about.

With 24 million customers across seven countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Our 31,000 employees help connect our customers with the very best ... Read more

Mission: Believing in better is how we approach everything we do.

Company Updates

  • Where else can you get your hair and nails done at the salon ��‍♀️��, work on your fitness at the gym ��️‍♂️��‍♂️��‍♀️, and then pop to the cinema for the latest premier ��️��?

    At our Osterley campus, everything you need is just a few steps away. Just ask Maggie, who's taken flexible working to a whole new level - getting her hair done, answering her emails and posing for the camera all at the same time.

    Want a great work/life balance? We've got the job for you �� http://bit.ly/2sR4UrO

    #LifeAtSky

  • Welcome to our new centre of innovation, Sky Labs ✨��

    We're currently working on a new construction project that will house the inspirational creativity of our people, and nurture their new, innovative ideas from start to finish.

    ��️ The three-storey centre has been specifically crafted with our people at the heart of the design. It will sit in between natural landscapes filled with 14,000 hand-planted bulbs, have over 10 types of fruit producing plants and trees, and its exterior design will maximise natural light in the open plan structure which has plenty of 'breakout' spaces to get the creative conversations flowing.

    ����♻️ Sky Labs will also be targeting a BREEAM excellent Environmental Performance Rating, which will put it in the top 10% of buildings in the UK. All construction will be done with a focus on reducing the building's environmental impact, both during its construction and in its use after completion.

    #SkyLabs #Environment #Sustainability

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Sky Video

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Sky – Why Work With Us?


A job you love to talk about

We love telling the world we work at Sky. We’re fans too. We move fast and embrace pace. We have the freedom to be brilliant. And we work collaboratively because together we can. This is how we work at Sky and why we love it.

Our people

If you like variety, challenge and an above-average pace, you'll love life here. You'll work with people from all types of background, all focused on making life better for customers, and having a blast along the way.

Search #LifeAtSky on social media to find out more.  

Technology, Content & Corporate

Technology

There’s no show without Technology. From conception to launch, our Technology gurus make entertainment possible, as well as the products that customers love. We work together and we work agile. A big team in a big business, but close-knit all the same.

Content & Production

Brexit? We were on that. Election results? Covered. Royal wedding? First to stream in Ultra HD. We make sport look and sound phenomenal. And we’re always first on the scene to break the latest story. We’re looking for fearless self-starters, passionate about making world-class entertainment. Everyone plays their part, delivering high-quality content to living rooms across the country. 

Corporate

Our collaborative Corporate teams line us up for success. Procurement get us the best technology deals. Legal negotiate premium content for our customers. HR work at 100 miles an hour to fuel business growth. The bottom line? There’s a home here for every skillset.

Search #LifeAtSky on social media to find out more. 

Early Careers

The real action happens off-screen. 

Help us make brilliant TV, supply flexible broadband and mobile, build pioneering tech, and treat customers like VIPs. Enjoy all the responsibility and freedom you need to make an impact, whether you’re a school leaver, a grad or still studying.

Our programmes.

Whether you join us as a Graduate, Apprentice or on work experience; you'll help shape the future of our business. 

You could focus on a variety of things; from branding to the commercial side of our business. Each area will present challenges and opportunities you won’t find anywhere else. We’ll help you find the programme that's best for you and your career aspirations.

What to expect. 

You'll hit the ground running and get stuck into complex projects right from the start. You’ll have lots of talented and supportive people around you to learn from. And there will be opportunities for you to develop amazing business skills. By the end of the programme, you should be more than ready to move into your first permanent role at Sky.

Our Customer Service Group

Home Service

Different homes. Different customers. Always on the move, every day is different for our Home Service Engineers. We install the latest Sky technology. Give our customers access to their favourite shows. Make broadband a breeze. If you’re a self-starter with a resilient, can-do attitude, you’ll fit right in.

Retail

Chatting to customers. Recommending solutions. Selling products. There are no doors and no barriers in Retail. Based in shopping centres, we’re free to work the way we like. Join us, and enjoy plenty of on-the-job training and support, as well as opportunities to develop and progress.


Contact Centre

Identifying and solving problems. Answering queries. Selling products and services. As part of a supportive, fun-loving team, our Contact Centre teams focus on having great conversations with customers. Expect plenty of on-the-job training, plus options to develop and grow.

Search #LifeAtSky on social media to find out more. 

Inclusion

Our customers are incredibly diverse, and we should be, too. That’s why we’re working hard to build an inclusive culture. Where you can be yourself, whoever you are.

We’re proud to be a Stonewall Top 100 Employer, one of The Times Top 50 Employers for Women and a member of Business Disability Forum.

We're all in

Discover what inclusion means to our people.

Step up, speak up 

Hear how we plan to make sure no one gets left behind.

Want to know more about our culture? Search #LifeAtSky on social media. 

Sky Reviews

  • Featured Review

    "Perfect Job for University Students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Brand Ambassador in London, England
    Current Employee - Brand Ambassador in London, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Sky part-time (Less than a year)

    Pros

    - Simple, clear training provided, one of the best pays for Retail
    - Flexible (if through agency)
    - Sky's brand sells itself, helps makes targets in sales
    - Commission based, so you get rewarded for your work

    Cons

    - Opportunities to move up are limited
    - Sometimes, work isn't available, so limiting your shifts

    Advice to Management

    Keep an eye for good candidates.

See All 2,031 Reviews

Sky Photos

Sky photo of: Some of our Retail Team
Sky photo of: Our Retail Stand
Sky photo of: At major retailer near you!
Sky photo of: Game of Throne legends
Sky photo of: Recognition of WebHelp
Sky photo of: Our recent award win
See All PhotosSee All

Sky Interviews

Experience

Experience
59%
16%
25%

Getting an Interview

Getting an Interview
79%
8%
4%
3
3
2
1

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Sales Advisor Interview

    Anonymous Employee in Leeds, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Sky (Leeds, England) in November 2019.

    Interview

    super relaxed experience, you will enjoy your self, just practice how to handle a sales call, be enthusiastic, also do not discount subscription fees just keep on emending to the customers needs

    Interview Questions

    • normal competency based questions   1 Answer
See All 555 Interviews

Sky Awards & Accolades

  • Inclusive Top 50 UK Employers, Inclusive Companies, 2020
  • Stonewall Top 100 Employers, Stonewall, 2020
  • The Times Top 50 Employers for Women, The Times, 2019
  • Race at work charter signatory, Business in the Community (BiTC), 2019
  • Disability Confident - Committed, HM Government, 2019
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