Mission: Smartly.io makes online advertising easy, effective, and enjoyable. We combine creative automation, ad operations, and outstanding customer service to help advertisers scale their results – not headcount.
I have been working at Smartly.io full-time (Less than a year)
The culture at Smartly.io is unmatched in terms of transparency, continuous feedback, and personal growth. If you are a go-getter and want to see your contributions make an impact while at the same time not be pushed until you burn out at work, Smartly.io is really worth considering working at.
When I joined half a year ago, the company was experiencing a growth spurt in terms of head-count, but the very humane (humanist?) culture continues to be intact and spreading to new hires. This is not by chance but by design.
I remember very clearly once when someone made an anonymous comment at a global kick-off meeting that was quite offensive towards an individual. It is against our company values to hide behind anonymity and not give feedback directly when it is due. So when it happened, someone from the leadership team immediately spoke out about it, firmly suggesting that if "you cannot give such feedback to the person directly, maybe you should work somewhere else". That was the moment I realised that this company is different. Good workplace culture is truly a priority here.
Apart from culture, work is varied and there is quite a lot of autonomy when it comes to selecting (and suggesting and leading) projects, especially for a role like Service Operations. We hold one another accountable in a supportive way and own up to mistakes openly, and we all share learnings (via "#knowledgeshare" in our internal communications software) so that we as a team/company don't repeat them again.
The twice-a-year company-wide offsite is a thing I look forward to because I'd be able to meet new Smartlies, catch up with existing colleagues, and most importantly, be able to have a say in what the company's focus should be in the next half of the year. This gives me the feeling like I'm able to contribute in a meaningful way to the company's growth.
Because the company is growing fast, we are still iterating on company structure at the moment, especially when it comes to how different regions should be structured. This can lead to a feeling of confusion at times about what is happening, and why and how things are different across regions.
Onboarding training is undergoing a major revamp right now (by a newly created Training team) as it's slightly lagging behind in terms of scale. The training program used to work when the company was at 100+ people, but now, at 260+ and growing, the existing onboarding program can be a bit lacking in terms of depth around product training. New hires are still able to learn on the job, but a more well-thought training program wouldn't hurt!
Advice to Management
- Keep ensuring that employees can tell that you put company culture and values as a top priority as we scale. You're already doing an incredible job and I hope that it continues this way.
- Continue to keep the hiring standard high so that we can continue to work with smart, hardworking, and kind people.
I applied through other source. The process took 5 weeks. I interviewed at Smartly.io (London, England) in June 2018.
My experience was great, Smartly's interview process is very unique and i enjoyed it! It helped me to learn more about the company and culture. I met around 3 different people and they were all very nice and seemed like great people to work with. I couldn't finish the interview process because I received an other offer.
Nick Ang shares his learnings from Futurio, and gives a glimpse of what it feels like to participate in an all-hands strategy offsite with 270 colleagues from all corners of the world.
We are thrilled to announce that Smartly.io has partnered with Pinterest as a Marketing Partner for Advertising and Creative. With Pinterest, we're taking the first steps towards becoming multi-platform, which means we're into some interesting learning opportunities!