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Southwest Airlines has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Southwest Airlines Overview

Dallas, TX (US)
10000+ employees
1967
Company - Public (LUV)
Airlines
£5 to £10 billion (GBP) per year
Competitors

Unknown

We're the low fare, high-flying airline whose People set us apart.

Looking for a career? You can always find the latest at https://careers.southwestair.com/ Don’t see what you’re looking for? Join our Talent Community so ... Read more

Southwest Airlines Reviews

  • "Fantastic Company, Fantastic Benefits, Actual Job was Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Nashville, TN (US)
    Former Employee - Customer Service Agent in Nashville, TN (US)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Southwest Airlines full-time (More than a year)

    Pros

    - Flight Benefits on SWA + Other Airlines After 6 months
    - 9.3% 401k match + Profit Sharing during good years (Which was every year before COVID)
    - Great Health Insurance, but kinda pricey for the 14.53 year 1 CSA pay.
    -Generally fun work environment with generally good co-workers.
    - Company Values are really something that most live by there.

    Cons

    - Management can be hit or miss with communication.
    - Year 1-3 Pay SUCKS.
    - Job can be VERY stressful during bad WX, maintenance.
    - You are the punching bag of any bad thing that happens.

    Advice to Management

    Have more communication, in BNA, communication was definitely lacking from the management team with regards to most anything.

See All 2,302 Reviews

Southwest Airlines Photos

Southwest Airlines photo of: Without a Heart, it's just a machine.
Southwest Airlines photo of: Not just a Career, a Calling
Southwest Airlines photo of: Take your Career to new heights
Southwest Airlines photo of: A Company with Heart
Southwest Airlines photo of: A Company with Heart
Southwest Airlines photo of: A Company with Heart
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Southwest Airlines Interviews

Experience

Experience
80%
12%
8%

Getting an Interview

Getting an Interview
83%
6%
5%
2
2
2
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (3)  

    Flight Attendant Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Interview

    Good. It was not as expected but I decided to keep doing the interview as it was very hard. I would recommend to go over common questions before interviewing here. They need experience

    Interview Questions

    • Do you have experience as a flight attendant?   2 Answers
See All 1,200 Interviews

Company Updates

  • COVID-19

    Our top priority has and always will be the Safety of our Employees and Customers. We added the Southwest Promise to a nearly 50-year commitment to unmatched Hospitality and an unwavering focus on Safety. #SouthwestHeartStrong Learn more about the Southwest Promise: https://www.southwest.com/promise/

  • Are you a leader in California looking to jump-start a successful, challenging, and rewarding career at Southwest Airlines? Check out our new Emerging Leader Development Program (ELDP) California and apply today! http://glassdoor.com/slink.htm?key=vMFpD http://glassdoor.com/slink.htm?key=vMFpL

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Southwest Airlines Awards & Accolades

  • America’s 2019 Best Employers list, Forbes, 2019
  • Top Rated Workplaces: Best of the Best (#2), Indeed, 2018
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Work at Southwest Airlines? Share Your Experiences

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