Working at Southwest Airlines | Glassdoor.co.uk

Southwest Airlines Overview

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Dallas, TX (US)
10000+ employees
1967
Company - Public (LUV)
Airline
$10+ billion (USD) per year
Unknown
In our 47th year of service, we continue to stand apart from other air carriers with exemplary Customer Service delivered by more than 56,000 Employees to more than 150 million Customers annually. We started with just three cities, and by the end of 2016, we serve over ... Read more

Mission: The mission of Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit.

Southwest Airlines Reviews

4.3
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Southwest Airlines Chairman, President & CEO Gary C. Kelly
Gary C. Kelly
1,078 Ratings
  • "As good as its reputation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Southwest Airlines full-time

    Pros

    Growth opportunities
    long and short term comp
    generous PTO
    great culture

    Cons

    i have a tough commute

See All 1,765 Reviews

Southwest Airlines Photos

Southwest Airlines photo of: Without a Heart, it's just a machine.
Southwest Airlines photo of: Take your Career to new heights
Southwest Airlines photo of: Not just a Career, a cause
Southwest Airlines photo of: Rooting for Team Southwest
Southwest Airlines photo of: Technology Command Center and some great Employees
Southwest Airlines photo of: Halloween Celebrations
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Southwest Airlines Interviews

Experience

Experience
81%
11%
8%

Getting an Interview

Getting an Interview
82%
6%
5%
3
2
2
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at Southwest Airlines.

    Interview

    Great process, interview went great. 2nd interview over the phone went great as well. Wanted me to fly to Dallas by the end of the week for in person interview at my own expense.

    Interview Questions

    • How long have you worked in customer service   1 Answer
See All 1,056 Interviews

Southwest Airlines Awards & Accolades

  • Best Places to Work, Glassdoor, 2017
  • World’s Most Admired Companies, Fortune, 2018
See More

Work at Southwest Airlines? Share Your Experiences

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