I have been working at TSP Projects (More than a year)
After having worked in Retail, Banking and Insurance being here has been a refreshing change from the draconian setup of other employers.Like any workplace there are pressures but I can say confidently that this place has treated me more like human being than anywhere else I have ever worked.
As IT support I have the opportunity to interact with almost everyone in the company and would say for the most part the other people that work here are all well mannered and tactful.
I personally feel there is plenty of transparency, i am given the freedom to develop my skills and take on new challenges.
People don't shout at me for not knowing the answer to a question straight away. it was a nice change from my last employer.
There is a maximum amount of hours that you can work in a week and work/life balance is respected.
As mostly Engineers and CAD designers work here there is no official training/ apprenticeships for IT but I do have the freedom to learn about systems myself.
The social area is inadequate. Only two people can fit in the tea rooms located on each floor at any time.
Advice to Management
Don't change anything. Keep being nice to your IT support guys.