Mission: Providing Insight and Sales Growth to the World's Leading Organisations since 1990
I worked at Telemarketing Company part-time (Less than a year)
Pros
Throughout my third year of university I worked at TTMC (for approximately 10 months), involved predominantly with the night shift working from midnight to 5am. I worked both the Australia and Japanese night campaigns.
-The management team here provided a warm and friendly working environment with the atmosphere always being upbeat despite it being very late in the day (or early in the morning!).
- Managers were all genuinely nice people.
-Managers were always very appreciative of the university aspect of my life and allowed me to take time off as I needed during assessment periods.
- Pay checks at the end of the month were always accurate to the penny!
- Facilities and equipment were always clean with free coffee and tea always at hand.
- The senior management team I believe were a great judge of character in picking their managers (who often work their way up through the ranks) which is why I believe this review will hold true in its validity, even after the managers who I had while working there may stay or leave.
- Fantastic team working environment where many people who started out as my colleagues soon became my friends as well.
- An eclectic mix of people working there meant there was always someone new to talk to or learn from.
- The work itself did not become tedious or monotonous and although it was not a high pressure environment, you still wanted to strive to do the best you could do.
It was a genuine pleasure working for TTMC and I would recommend this company to anyone who is considering working here.
Cons
No negative aspects of the company that abundantly spring to mind at the time of writing this.
Advice to Management
Provide squash and Ribena at the water stations!
Application
I applied through other source. The process took 1 day. I interviewed at Telemarketing Company (Brighton, England) in April 2015.
Interview
Very basic. If you are articulate and fairly confident, they'll give you a chance. Literally no surprises at all. In order to fill the 30 word quota for this box I will add that my interview was actually abbreviated due to having worked there years before.
You are marketing products for money so there's no need for pretense. They'll be looking out for emotional intelligence so obviously keep it positive. There's no reward for being too humble.
Interview Questions
We are delighted to announce that The Telemarketing Company (TTMC) has been awarded the Investors in People (IIP) Silver Standard, one of the highest levels available, reached by only 15% of accredited businesses.
Niall Habba, Managing Director,
“We are extremely happy to share this news. Investors in People is the international standard for people management and we have a natural affinity with an accreditation around best practice in leading, supporting and managing people. We need to attract and retain the best staff to maintain the high quality service we owe our clients, so it is critical that we continue to challenge ourselves in this area and aspire to higher standards.”
Achieving the Silver Standard puts TTMC in the top third of all IIP accredited companies. The company is now working towards the Gold Standard within the IIP framework, using feedback from the recent assessment to fuel an ongoing drive for excellence and a commitment to supporting staff in realising their full potential.
As part of an ongoing commitment to developing and rewarding its people, The Telemarketing Company has been accredited as a Living Wage employer for Brighton and Hove.
Firms that register (currently 5% of businesses in Brighton & Hove) commit to pay their staff a basic salary at least equal to the Real Living Wage figure set for their region. The rate, which is significantly higher than the legal minimum wage, is set independently each year by the Resolution Foundation, based on the costs of leading a decent life in the UK.
Niall Habba, MD commented:
“We’re delighted to make this announcement. People are the key resource for any business but, sadly, many firms in our sector have a poor reputation when it comes to looking after their staff. It is vital for us to ensure that our employees are treated and paid fairly."
