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Tesco Bank Overview

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Edinburgh, Scotland
1001 to 5000 employees
Tesco
Unknown
Subsidiary or Business Segment
Finance
£500 million to £1 billion (GBP) per year
Barclays, HSBC Holdings, Sainsbury's Bank
Not content with its spot on top of Britain's food chain, Tesco runs a financial supermarket, as well. The financial services arm of one of UK's largest retailers, Tesco Personal Finance (TPF) offers credit cards, loans, insurance (auto, health ... Read more

Tesco Bank Reviews

3.1
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Recommend to a friend
Approve of CEO
Tesco Bank CEO Benny Higgins
Benny Higgins
56 Ratings
  • "Good part time job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Glasgow, Scotland
    Current Employee - Customer Service Representative in Glasgow, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Tesco Bank part-time (More than 3 years)

    Pros

    -Good pay in comparison to other available options for a student.
    -No sales targets mean lack of pressure.
    -Opportunities to develop into a full-time role.
    -Potential to undertake leadership duties.

    Cons

    -Repetitive calls.
    -Lack of Holiday availability to part time staff.
    -Lack of staff on certain shifts.

    Advice to Management

    Don't overlook the contribution of your part-time staff and be more pro-active in recognising and rewarding their efforts.

See All 117 Reviews

Tesco Bank Interviews

Experience

Experience
57%
19%
23%

Getting an Interview

Getting an Interview
70%
20%
5%
5

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Customer Service Representative Interview

    Anonymous Employee in Glasgow, Scotland
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 days. I interviewed at Tesco Bank (Glasgow, Scotland) in February 2017.

    Interview

    I applied online on the Friday and received an email invitation to do a telephone interview on the Monday. I chose my slot for the Wednesday and received the call exactly on time. The woman let me know there and then that I had passed, and invited me to an assessment centre day (2.5-3hrs) the following Monday at 10am. There was a group of 9 of us, some received a presentation and tour of the building first, while the rest of us done our one to one interview and role play. The one-to-one interview was more so on getting to know you and how you deal with different situations in or out of work (not really competency based). I then completed a role-play which was around 4 and a half minutes - it was a very relaxed, simple role play where they were simply assessing your tone and how you handle customers. This section took around 40 minutes. My group then received the presentation which was just some facts about Tesco bank, and benefits and salary of the job. The final part was a tour of the building where we were shown the floor and the cantine. We were told we would hear back within 48 hours - I got a call the next day around 11am with an offer.

    Interview Questions

    • What is your most consistent strength? ( & how does this affect others around you)   Answer Question
    • Name a time when you've had to say no to a customer?   Answer Question
See All 21 Interviews

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