Working at The Arc of Monroe |

The Arc of Monroe Overview

Rochester, NY (US)
501 to 1000 employees
Non-profit Organisation
Social Services
£50 to £100 million (GBP) per year

Heritage Christian Services, Lifetime Assistance, Epilepsy-Pralid

The Arc of Monroe has been providing a variety of programs and services for over 1,700 people with intellectual and/or developmental disabilities and their families in the Rochester community for almost 60 years.The Arc works to enhance the quality of life and self-esteem of ... Read more

Mission: Our mission is to create an inclusive society where the people we support may live truly integrated lives and reach their full potential as a part of our community

The Arc of Monroe Reviews

  • "Love the people"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SLP in Rochester, NY (US)
    Current Employee - SLP in Rochester, NY (US)
    Neutral Outlook
    No opinion of CEO

    I have been working at The Arc of Monroe full-time (More than a year)


    The people we support are wonderful and deserving of staff who are invested in their overall care.


    I don't have any cons at this time.

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The Arc of Monroe Photos

The Arc of Monroe photo of: Horticulturalist
The Arc of Monroe photo of: Open Interviews
The Arc of Monroe photo of: Cooking in Residential Homes
The Arc of Monroe photo of: Chorus at Community Arts Connection
The Arc of Monroe photo of: High Fives at Day Services
The Arc of Monroe photo of: Arc Silver Lining
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The Arc of Monroe Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Employment Specialist/Job Coach Interview

    Anonymous Interview Candidate in Rochester, NY (US)
    No Offer
    Negative Experience
    Average Interview


    I applied through other source. The process took 1 day. I interviewed at The Arc of Monroe (Rochester, NY (US)) in January 2017.


    Went into two interviews on the same day. The first was a 1-to-1 interview and was asked basic behavioral interview questions; this interview was more social, and I was able to have some concerns about the position addressed, but I was still left with a few questions that I reserved for the head of the job coach program. However, I ended up not asking many of those questions because I lost a lot of interest in the position when I found out more about it during the second interview. The second interview was a panel with three people. I was initially told that I would be interviewing with the head of the job coach program and someone participating in the program, but they apparently decided to add one extra interviewer, and I had no idea who she was.

    The panel interview was more robotic. The head of job coach program went into an overview of the position, but talked incredibly fast. It was immediately obvious that she was reciting the company's description and position word by word, and it seemed like she was just going through the typical routine, but she just wanted to get it over with. The second interviewer in the panel was more rude as when I asked one question, she ended up turning it back onto me. I wanted to find out more about the day-to-day habits of an employment specialist, but they couldn't really provide anything specific; they were specific on some things, but they were quite vague on a lot of other things about the position.

    I was told that I needed to be available for a flexible schedule and that I would "make my own hours." I was fine with that, but it was during the panel interview that something was off with this. The schedule is heavily dependent on the caseload of people you'd be working with and THEIR hours of availability. The schedule is not just "flexible," but HIGHLY irregular. When I asked what would be a typical caseload, they responded with "it depends." In the first interview, I was told that it could be anywhere around 25 people, but she wasn't sure. During the second interview, I asked what could be the max or highest they've witnessed, and they still avoided the question and once again responded with "it depends." I was also expected to constantly be on the road and meeting with the people I'd work with at their workplaces. Meeting them face-to-face away from the office would be the majority of the work hours. I should have stopped the interview, but I decided to keep going with it and see what else they'd say, but nothing really changed my mind. I lost a lot of interest in the position.

    What the agency needs to do is be more direct with their job descriptions and not understate or hide things. It's one thing to say that a schedule would be flexible, but when you fail to mention that the schedule would also be highly irregular, then that's problem. If I had known beforehand how erratic and extreme some of these requirements were like, I wouldn't have attended that interview, and if I had received an offer, I would have declined.

    Interview Questions

    • Generic Behavioral Interview questions:
      What are two of your strengths?
      If someone took something from someone else, what would you do?
      Why do you want to work with Arc of Monroe?   2 Answers
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The Arc of Monroe Awards & Accolades

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