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The Good Care Group Overview

London, England
501 to 1000 employees
2009
Private Practice / Firm
Healthcare Services & Hospital
Unknown / Non-Applicable
The Good Care Group is a leading provider of home care -with specialist training, dedicated support, and great prospects. The founders' ambition was to establish an organisation that was able to drive up standards, professionalise home care and lead the way in ... Read more

Mission: To be the leading provider of high quality care in the home that enables older people to enjoy staying safely and happily in their own homes and own community for as long as possible, whilst enhancing their well-being and lifestyle

The Good Care Group – Why Work For Us?


The Good Care Group is a professional provider of high quality home care that enables older people to live in their own homes for as long as possible. Services include 24-hour live in care, day care and a respite service. All professional carers are employed by us – we do not use agency staff. Our recruitment process for carers is rigorous and those who are selected receive market-leading training and on-going professional development to ensure the very highest standards of care. We are leading the way in supporting those with specialist medical conditions, including dementia, Parkinson’s, MS and Motor Neurone disease, improving overall wellbeing and quality of life. Our service is fully managed, 24/7 and care is continually monitored by a dedicated team local to you that provides unrivalled support to clients and families. We are always striving to innovate our services, all of which are backed up by robust systems and processes that support the quality of care we deliver.

We only deliver the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst improving lifestyle and quality of life. The Good Care Group has a set of values that guide the way we work to ensure we achieve this – every employee is recruited against these values.

  • Expertise
  • Teamwork
  • Trust
  • Empathy
  • Professionalism
  • Respect

Five reasons to choose our home care services

Highest standard of carers
We employ and train carers to the very highest standards:

  • Rigorous recruitment process - only 5% of carers who apply are successful
  • Employed carers - staff are paid well, supported and rewarded for loyalty and performance
  • Unrivalled training programme - far exceeding statutory requirements
  • On-going training and professional development - reflects best practice so carers have the knowledge and skills to give high quality care
  • No agency staff

Unrivalled specialist expertise
We are experts at specialist care that promotes health and wellbeing:

  • Unrivalled expertise in medical conditions - including dementia, Parkinson's, MS, stroke rehabilitation, cancer and palliative care
  • Holistic approach - person-centred and encompassing medical, emotional and social needs
  • Responsive care - consistent monitoring and management of conditions to meet changing needs
  • Best practice - drawing on expertise from leading health and social care professionals

Carer continuity through dedicated teams
We achieve care continuity through a dedicated, professional care team:

  • Carer support - experienced care managers work with our carers so they work to the best of their abilities
  • In-depth knowledge - dedicated carers and experienced managers work closely to understand highly personal conditions and care needs
  • Effective rotas - we consider our carers wellbeing so they stay with us for longer and provide better quality care

Fully managed services and 24/7 support
We provide high levels of family support giving you peace of mind:

  • Fully managed service - we manage and pay your care team, making the process as easy as possible
  • Domestic responsibility - we take care of household administration and running of a home
  • Close contact and support - regional care teams manage fewer clients than our competitors, so you get better levels of quality care
  • 24/7 access to advice and experts - around the clock emergency support (not offered by introduction agencies)
  • Free events - access to our expertise and our specialist partners through family education events and support programmes

Award winning & Assured quality
We provide a quality assured and regulated service:

  • Award-winning care - awarded home care provider of the year for the past 2 years at the leading industry awards
  • Employed carers - using agency staff or those who are self-employed means care quality is not controlled
  • Regulated by the Care Quality Commission (CQC) - we are held legally accountable for our service and have achieved the highest outcomes in our CQC inspections
  • Continual control and monitoring - we are able to evaluate any concerns on an on-going basis to ensure the most appropriate level of care is provided at any time
  • Unique Advisory Board - made up of leading health and social care professionals who advise us on delivering best practice, quality home care

Care to join us?

We are The Good Care Group. Award-winning leaders and innovators in live-in care.

For us, the only care available should be outstandingly good care.
It’s why we’re called The Good Care Group.
It’s why we’re leading the way in live-in care.
It’s why we are rated Outstanding by the CQC in England.
It’s why we are rated Excellent for care and support and Very good for staffing by the Scotland Care Inspectorate
And it’s why we are looking for exceptional carers like you to join our team.

We deliver truly individual care at a time when people need it the most. Providing an exceptional service to each of our clients to suit their individual needs whether providing assistance with daily activities, personal care, cooking delicious meals or specialist support in managing conditions such as dementia – all in the comfort of their own home.

Our carers, managers and support staff are the very best at what they do, shaping their expertise around our clients’ changing needs. And we do it all with an open, honest approach that puts our clients in control and enables them to continue to live a fulfilling life.

The Good Care Group Reviews

4.7
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Approve of CEO
The Good Care Group CEO Fiona Lowry
Fiona Lowry
99 Ratings
  • "Excellent company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Live In Carer
    Current Employee - Live In Carer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Good Care Group full-time (Less than a year)

    Pros

    Very dedicated work team who really look after the workers in every way

    Cons

    None come to mind at present

See All 128 Reviews

The Good Care Group Photos

The Good Care Group photo of: Carer enjoying a sunny day with client
The Good Care Group photo of: Moving and Handling training
The Good Care Group photo of: Moving and Handling training
The Good Care Group photo of: Moving and Handling training
The Good Care Group photo of: A few members from our London HQ, celebrating our OUTSTANDING CQC rating
The Good Care Group photo of: sweet treat
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The Good Care Group Interviews

Experience

Experience
93%
0%
7%

Getting an Interview

Getting an Interview
53%
20%
20%
7

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Care Manager Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a staffing agency. I interviewed at The Good Care Group (London, England) in April 2016.

    Interview

    I had several telephone interviews before coming to London for the final interview. The phone interviews were long and really got to know the company and what they stood for their values were really good.

    Interview Questions

See All 15 Interviews

The Good Care Group Awards & Accolades

  • Winner of The Care Employer Award 2017, Great British Care Awards, 2017

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