Working at The Good Care Group | Glassdoor.co.uk

The Good Care Group Overview

London, England
501 to 1000 employees
2009
Private Practice / Firm
Healthcare Services & Hospitals
Unknown / Non-Applicable
The Good Care Group is a leading provider of home care -with specialist training, dedicated support, and great prospects. The founders' ambition was to establish an organisation that was able to drive up standards, professionalise home care and lead the way in ... Read more

Mission: To be the leading provider of high quality care in the home that enables older people to enjoy staying safely and happily in their own homes and own community for as long as possible, whilst enhancing their well-being and lifestyle

Company Updates

  • We have achieved the highest ratings the Care Quality Commission can give - five Outstanding ratings in all categories! Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care commented: ’The Good Care Group has reached standards that are a beacon that other Adult Social Care services should aspire to.’ We are immensely proud and thankful for the dedication and sustained efforts of our whole team!

  • Back in August we had a lunchtime yoga session for our #ActiveInAugust campaign. Many people in our HO tried yoga for the first time and loved it so much that we now have a weekly yoga class in the office to refresh our minds and bodies! Would you like to give yoga a go? Here's a beginners guide produced by NHS: http://glassdoor.com/slink.htm?key=vMYBW

    A guide to yoga

    All you need to know to get started with yoga, including the health benefits, yoga styles for beginners and finding a yoga class. Yoga is an ancient form of exercise that focuses on strength, flexibility and breathing to boost physical and mental wellbeing.

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The Good Care Group – Why Work For Us?


The Good Care Group is a professional provider of high quality home care that enables older people to live in their own homes for as long as possible. Services include 24-hour live in care, day care and a respite service. All professional carers are employed by us – we do not use agency staff. Our recruitment process for carers is rigorous and those who are selected receive market-leading training and on-going professional development to ensure the very highest standards of care. We are leading the way in supporting those with specialist medical conditions, including dementia, Parkinson’s, MS and Motor Neurone disease, improving overall wellbeing and quality of life. Our service is fully managed, 24/7 and care is continually monitored by a dedicated team local to you that provides unrivalled support to clients and families. We are always striving to innovate our services, all of which are backed up by robust systems and processes that support the quality of care we deliver.

We only deliver the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst improving lifestyle and quality of life. The Good Care Group has a set of values that guide the way we work to ensure we achieve this – every employee is recruited against these values.

  • Expertise
  • Teamwork
  • Trust
  • Empathy
  • Professionalism
  • Respect

Five reasons to choose our home care services

Highest standard of carers

We employ and train carers to the very highest standards:

  • Employed carers - staff are paid well, supported and rewarded for loyalty and performance
  • Unrivalled training programme - far exceeding statutory requirements
  • On-going training and professional development - reflects best practice so carers have the knowledge and skills to give high quality care
  • No agency staff

Unrivalled specialist expertise
We are experts at specialist care that promotes health and wellbeing:

  • Unrivalled expertise in medical conditions - including dementia, Parkinson's, MS, stroke rehabilitation, cancer and palliative care
  • Holistic approach - person-centred and encompassing medical, emotional and social needs
  • Responsive care - consistent monitoring and management of conditions to meet changing needs
  • Best practice - drawing on expertise from leading health and social care professionals

Carer continuity through dedicated teams
We achieve care continuity through a dedicated, professional care team:

  • Carer support - experienced care managers work with our carers so they work to the best of their abilities
  • In-depth knowledge - dedicated carers and experienced managers work closely to understand highly personal conditions and care needs
  • Effective rotas - we consider our carers wellbeing so they stay with us for longer and provide better quality care

Fully managed services and 24/7 support
We provide high levels of family support giving you peace of mind:

  • Fully managed service - we manage and pay your care team, making the process as easy as possible
  • Domestic responsibility - we take care of household administration and running of a home
  • Close contact and support - regional care teams manage fewer clients than our competitors, so you get better levels of quality care
  • 24/7 access to advice and experts - around the clock emergency support (not offered by introduction agencies)
  • Free events - access to our expertise and our specialist partners through family education events and support programmes

Award winning & Assured quality
We provide a quality assured and regulated service:

  • Award-winning care - awarded home care provider of the year for the past 2 years at the leading industry awards
  • Employed carers - using agency staff or those who are self-employed means care quality is not controlled
  • Regulated by the Care Quality Commission (CQC) - we are held legally accountable for our service and have achieved the highest outcomes in our CQC inspections
  • Continual control and monitoring - we are able to evaluate any concerns on an on-going basis to ensure the most appropriate level of care is provided at any time
  • Unique Advisory Board - made up of leading health and social care professionals who advise us on delivering best practice, quality home care

Care to join us?

We are The Good Care Group. Award-winning leaders and innovators in live-in care.

For us, the only care available should be outstandingly good care.
It’s why we’re called The Good Care Group.
It’s why we’re leading the way in live-in care.
It’s why we are rated Outstanding by the CQC in England.
It’s why we are rated Excellent for care and support and Very good for staffing by the Scotland Care Inspectorate
And it’s why we are looking for exceptional carers like you to join our team.

We deliver truly individual care at a time when people need it the most. Providing an exceptional service to each of our clients to suit their individual needs whether providing assistance with daily activities, personal care, cooking delicious meals or specialist support in managing conditions such as dementia – all in the comfort of their own home.

Our carers, managers and support staff are the very best at what they do, shaping their expertise around our clients’ changing needs. And we do it all with an open, honest approach that puts our clients in control and enables them to continue to live a fulfilling life.


The Good Care Group Reviews

  • Featured Review

    "Professional Carer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Carer in London, England
    Current Employee - Professional Carer in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at The Good Care Group full-time (More than a year)

    Pros

    Carers are really valued and supported 24/7

    Ongoing support in pursuing additional qualifications:
    Care Certificate, Level 2 Diploma for Care Workers and beyond, condition specific courses

    Promotion from within

    Senior management hands on and very approachable

    Unique company culture in the sector - collaboration and teamwork a key focus

    Employment package for carers by far the most generous in the UK health and social care private sector

    Cons

    Not the job for you unless you're passionate about consistently delivering a very high standard of care and prepared to be flexible.

    Advice to Management

    Keep doing what you're doing! I'm proud to be one of the team :)

See All 216 Reviews

The Good Care Group Photos

The Good Care Group photo of: Carer enjoying a sunny day with client
The Good Care Group photo of: Lotus Award for Culture 2019
The Good Care Group photo of: Charity cake bake
The Good Care Group photo of: Moving and Handling training
The Good Care Group photo of: Moving and Handling training
The Good Care Group photo of: Moving and Handling training
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The Good Care Group Interviews

Experience

Experience
96%
0%
4%

Getting an Interview

Getting an Interview
66%
15%
11%
4
4

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Live-in Carer Interview

    Anonymous Employee in Birmingham, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 days. I interviewed at The Good Care Group (Birmingham, England) in April 2018.

    Interview

    There was a telephone interview which lasted approximately 20 minutes. This was then followed by a skype interview which was just under one hour, very detailed and intensive. You are made to feel at ease but during that time you do cover a lot pertaining to your work history and your personality.

    Interview Questions

See All 27 Interviews

The Good Care Group Awards & Accolades

  • Winner of The Care Employer Award 2017, Great British Care Awards, 2017

Work at The Good Care Group? Share Your Experiences

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