Mission: To be the leading provider of high quality care in the home that enables older people to enjoy staying safely and happily in their own homes and own community for as long as possible, whilst enhancing their well-being and lifestyle
We have achieved the highest ratings the Care Quality Commission can give - five Outstanding ratings in all categories! Debbie Ivanova, CQC’s Deputy Chief Inspector of Adult Social Care commented: ’The Good Care Group has reached standards that are a beacon that other Adult Social Care services should aspire to.’ We are immensely proud and thankful for the dedication and sustained efforts of our whole team!
We love hearing how professional our carers are! Our Care Manager Elaine received this lovely compliment for herself and Professional Carer Christine from the family of a client.
The Good Care Group is a professional provider of high quality home care that enables older people to live in their own homes for as long as possible. Services include 24-hour live in care, day care and a respite service. All professional carers are employed by us – we do not use agency staff. Our recruitment process for carers is rigorous and those who are selected receive market-leading training and on-going professional development to ensure the very highest standards of care. We are leading the way in supporting those with specialist medical conditions, including dementia, Parkinson’s, MS and Motor Neurone disease, improving overall wellbeing and quality of life. Our service is fully managed, 24/7 and care is continually monitored by a dedicated team local to you that provides unrivalled support to clients and families. We are always striving to innovate our services, all of which are backed up by robust systems and processes that support the quality of care we deliver.
We only deliver the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst improving lifestyle and quality of life. The Good Care Group has a set of values that guide the way we work to ensure we achieve this – every employee is recruited against these values.
Highest standard of carers
We employ and train carers to the very highest standards:
Unrivalled specialist expertise
We are experts at specialist care that promotes health and wellbeing:
Carer continuity through dedicated teams
We achieve care continuity through a dedicated, professional care team:
Fully managed services and 24/7 support
We provide high levels of family support giving you peace of mind:
Award winning & Assured quality
We provide a quality assured and regulated service:
We are The Good Care Group. Award-winning leaders and innovators in live-in care.
For us, the only care available should be outstandingly good care.
It’s why we’re called The Good Care Group.
It’s why we’re leading the way in live-in care.
It’s why we are rated Outstanding by the CQC in England.
It’s why we are rated Excellent for care and support and Very good for staffing by the Scotland Care Inspectorate
And it’s why we are looking for exceptional carers like you to join our team.
We deliver truly individual care at a time when people need it the most. Providing an exceptional service to each of our clients to suit their individual needs whether providing assistance with daily activities, personal care, cooking delicious meals or specialist support in managing conditions such as dementia – all in the comfort of their own home.
Our carers, managers and support staff are the very best at what they do, shaping their expertise around our clients’ changing needs. And we do it all with an open, honest approach that puts our clients in control and enables them to continue to live a fulfilling life.
Helpful (1)
I have been working at The Good Care Group part-time (More than a year)
Pros
- travel and accommodation paid by TGCG
- free board while at placement (food allowance, WiFi etc)
- supportive office teams, brilliant care managers, fantastic initial training and yearly refreshers with free lunch, free overnight hotel if needed - lots of training and NVQs offered including care certificate, level 2 diplomas, level 3 diplomas and TGCG developed courses such as SPECAL and ADAPT to enhance your understanding of dementia and providing excellent care to your clients.
- Wonderful, wonderful, wonderful mix of clientele: well matched to your personality and interests so that your time living in with them is enjoyable for both yourself and your client. If you choose to do bank or relief work (there is always plenty available if you like overtime) you will experience some more challenging placements which is great for personal development and learning resilience - plus support is always over the phone. Also if you give your permanent placement a fair chance and cannot settle your manager will happily support you in finding a new one
- All paperwork is now online using TGCG’s own systems which have been fantastic a real time saver and asset to carers who like to spend more time with their client than on notes
- This list is not exhaustive I have worked with the Good Care Group since 2017 and cannot rate them enough. My time in placement gives me a break from stress at home and allows me to enjoy 2 weeks off without having to worry about work while still earning what I would in a full 40pw role
Cons
Some challenging placements, if you are sensitive it can be difficult to see end of life, or unhappy clients, angry clients, but support is available 24/7, 365 days a year and there really are more wonderful experiences than the bad ones
Advice to Management
Keep being brilliant, on the odd occasion I have had a problem reaching someone or accessing appropriate support I have always had access to the manager above them so that is reassuring to know.
Also where someone shows that they would like to progress I would like to see Managers put them forward more to enhance progression
Application
I applied online. The process took 2 days. I interviewed at The Good Care Group (Birmingham, England) in April 2018.
Interview
There was a telephone interview which lasted approximately 20 minutes. This was then followed by a skype interview which was just under one hour, very detailed and intensive. You are made to feel at ease but during that time you do cover a lot pertaining to your work history and your personality.
Interview Questions
