Working at Travelodge Hotels (UK) | Glassdoor.co.uk

Travelodge Hotels (UK) Overview

Thame, England
10000+ employees
1985
Company - Private
Hotel & Resort
Unknown / Non-Applicable
In 1985, we reinvented the concept of the low cost overnight stay by launching the UK’s first budget hotel chain. For over 30 years, we’ve been there for our customers in the right place and at the right price enabling them to stay away from home in a ... Read more

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Travelodge Hotels (UK) – Why Work For Us?


Introducing Travelodge PLUS - our new hotels give you all the great value you'd expect from a Travelodge, with added style and comfort we think you'll love.

Looking for work over summer or to fit around your studies? 

Hear form Maisie, a Product Design and Technology student about her Travelodge career and what she wants to do next. 

We’ve been here for our customers for over 30 years. With over 550 Travelodge locations right across the UK, we continue to provide modern, clean, comfortable rooms in the right place at the right price, whatever our customers’ reason for travelling.

Behind the scenes of this big UK-wide company, you’ll find a close-knit team. Our people are passionate about understanding what our customers need and making sure we get every detail right for their stay.

We’re proud to have a diverse team and we want everyone to be able to bring their unique personality to work. Every day is different here – and every person is too. But we do all have some key behaviours in common:

Care about people

We really care about people and do our best to ensure that our teams and customers are happy, because happy teams makes Travelodge a great place to A

Attention to detail 

We know that the little things really can make a big difference. So, we work hard to take care of everything, no matter how big or small, so that everything is just right.

Drive for results

Whether it's a great customer review, smashing a target, hitting a deadline or making a cost saving, we do everything possible to deliver a great result.

We believe in rewarding our people for their hard work, so we make sure there are plenty of additional benefits. From 50% off your own stay with us, to partner discounts and pension schemes, there’s something to suit everyone. To lean more click here.

Building a career with Travelodge

We encourage our people to be the best they can be, in whatever they decide to do. We advertise all our vacancies internally, so you’ll always be able to see opportunities for career development as they arise. And, whether you want to build your career behind the scenes in our Support Office or to shine front-of-house in our hotels, you’ll find a full induction, relevant training and continuous opportunities for review and development.

ASPIRE is our internal development programme for our hotel people and has been developed specifically to help you build the skills and experience you need, either in your current role, or to help with your progression – giving you the chance to land that hotel management position you’ve had your eye on. To lean more click here.

 



At Travelodge, we’ll encourage you to develop your career – giving you access to all the training and knowledge you need. Here’s an insight into how some of our people have progressed. Join us, and you could be following in their footsteps.

Jake, Team Member

After looking for jobs within the pub and retail industry, Jake struggled to find the right job for him that would fit around his University schedule. Jake joined the business as a Hotel Team Member and quickly discovered that he loved customers and the fact that every day is different. He applied for our Management Development Programme – Aspire Traveller – and has now relocated back to London with his partner and transferred to our flagship property to develop his management skills and knowledge.

Claudia, Assistant Hotel Manager

Claudia joined Travelodge with very little work experience, but proved herself straight away by constantly asking for more and more responsibilities, which helped build her knowledge and confidence, and makes her a great candidate to become one of our future Hotel Managers. Claudia is one of our most successful Aspire Traveller candidates – as she is now an Assistant Hotel Manager in one of our largest sites in East London.

Travelodge Hotels (UK) Reviews

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Travelodge Hotels (UK) CEO Peter Gowers
Peter Gowers
138 Ratings
  • Featured Review

    Helpful (2)

    "A company that invests in you!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Glastonbury, England
    Current Employee - Supervisor in Glastonbury, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelodge Hotels (UK) full-time (Less than a year)

    Pros

    Opportunities - Having only been with the company for less than a year I have been blown away by the opportunities available to all staff. Whether you are on reception, housekeeping, working part/full time Travelodge gives everyone the chance to reach their career goals. From first week I was informed of the Aspire management program and I'm very pleased to say that I have now been accepted on to the course.
    Company that cares - I work in a fairly small hotel with great close-knit team and we all work really well together. We have a great line of communication with our manager who we know is always available and happy to help! Other hotel managers and team members are also only a phone call away, so even when working alone you know there is someone always there. Travelodge also cares what each individual thinks, you can pass on any concerns/suggestions/queries whatever it mayb, to your manager who will either work closely with you at hotel level or pass it on to relevant people. I feel like my opinion matters and things I say are taken on board.
    Flexible working hours - I started working at Travelodge with a temporary reception 8 hr contract, I am now on a full time Supervisor 32 hr contract, this is a great company to be part of if you need to work around other obligations. With the option to work a variety of shift times, I am able to fit my work around busy life and know that if I have issues with the rota I can talk to another team member about swapping shifts or have a quick chat with our manager to see if things can be rearranged.
    Benefits - Not only do we get fantastic room rates for all of Travelodges 500+ hotels but as an employee we are able to receive great deals and discounts across lots of high street brands: Supermarkets, phone companies, electrics and restaurants just to name a few!

    Cons

    Travelodge will become one of your main topics of conversation, (everyday is different and you meet some really interesting characters!) this may irritate friends and family, but they will get their own back by pestering you for friends and family room rates!

    Advice to Management

    Keep up the high level of communication and support!

See All 336 Reviews

Travelodge Hotels (UK) Photos

Travelodge Hotels (UK) photo of: Peter in our new SuperRoom
Travelodge Hotels (UK) photo of: Travelodge SuperRoom
Travelodge Hotels (UK) photo of: Dover Team are ready for summer!
Travelodge Hotels (UK) photo of: Behind the scenes photos of Peter Gowers talking to BBC Radio 4 on the Today Programme about Travelodge's 2016 financial results.
Travelodge Hotels (UK) photo of: Peter on the BBC talking about Travelodge's UK expansion programme.
Travelodge Hotels (UK) photo of: Team Members in our Bar Cafe
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Travelodge Hotels (UK) Interviews

Experience

Experience
57%
20%
23%

Getting an Interview

Getting an Interview
82%
6%
4%
4
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Housekeeping Assistant Interview

    Anonymous Employee in Warrington, North West England, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 5 days. I interviewed at Travelodge Hotels (UK) (Warrington, North West England, England) in June 2018.

    Interview

    Very relaxed interview, the girl was lovely! Asked me a few questions off a sheet and explained the job role and hours in full, asked me if I was flexible in regards to overtime etc. Probably one of the nicest interviews I’ve ever had. After the interview I was advised it will be a few days until I hear back as she had to pass her thoughts on to the manager, Overall a very positive interview and I am happy with my job offer.

    Interview Questions

    • Can I give an example of working in a team?   Answer Question
    • How can I make sure customers are completely satisfied when staying at travelodge?   Answer Question
    • Have I ever gone above and beyond to meet a customers needs?   Answer Question
    • Am I happy to follow a structured plan?   Answer Question
See All 75 Interviews

Travelodge Hotels (UK) Awards & Accolades

  • Top 10 Companies for LGBT Employees, Natwest, 2018
  • Ranked 8 in The Sunday Times Top Track 250 league table, The Sunday Times (UK), 2017
  • Ranked 10 in The Sunday Times Top Track 250 league table, The Sunday Times Fast Track League, 2016
  • Best Internal Communications, CIPD Recruitment Marketing Awards, 2016
  • Finalists for Best Recruitment Team, In-House Recruitment Awards, 2017
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