Working at Travelodge Hotels (UK) | Glassdoor.co.uk

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Travelodge Hotels (UK) Overview

Thame, England
10000+ employees
1985
Company - Private
Hotel & Resort
Unknown / Non-Applicable
In 1985, we reinvented the concept of the low cost overnight stay by launching the UK’s first budget hotel chain. For over 30 years, we’ve been there for our customers in the right place and at the right price enabling them to stay away from home in a ... Read more

Company Updates

  • We had so much fun filming for our new careers website - here's some of the best bits. http://glassdoor.com/slink.htm?key=vQgKo

    To join our fantastic Travelodge team and see the great opportunities we have please visit http://glassdoor.com/slink.htm?key=vQgKZ.

  • Take a look at the most bizarre things left behind in our Hotels -http://glassdoor.com/slink.htm?key=vQgYs

    The 2017 Travelodge list of bizarre left behinds - Hospitality & Catering News

    Where would you find a Montblanc fountain pen worth £8k, over £500,000 worth of share certificates and a 50 year old teddy bear called Rupert- where else but Travelodge's Lost & Found office. Today, the UK's first budget hotel brand, Travelodge, has revealed some of the more interesting items that business travellers have left behind in some of its 542 UK hotels during the last 12 months.

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Travelodge Hotels (UK) Video

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Travelodge Hotels (UK) – Why Work For Us?


New Careers Website!

We've had so much fun creating our new careers website and we really do have some amazing people working at Traveldge. Take a look at our new careers website and see for yourself

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Building the favourite hotel for value doesn’t just happen. It takes a lot of passion, desire and hard work from everyone who works here. While it’s a challenge we thrive on, it’s also why our values are so important to us. Together they create the experiences our customers want to return to, and an environment and culture which will inspire us too. 

THINK CUSTOMER

Making customers feel special is at the heart of what we do. We care about them, we listen to them. Taking ownership when they have problems and making sure we resolve them.

WANTING BETTER

Every day we take the responsibility for improving things for our customers, the business and ourselves. It all comes down to making a positive contribution, aiming to get things right first time and learning from our mistakes if we don't.

ONE TEAM

To succeed together, we work together. Building working relationships by listening to opinions, sharing ideas and giving each other the reliable support we need.

To us, who you are, where you’re from and what you believe really matters. We believe in treating each other as individuals for a start, and making the most of our own personalities. But there’s a bit more to it than that. We see our differences as a fantastic opportunity to bring us together. So we can each learn more, combine our talents and build on our capabilities. For our benefit and that of our customers. It all goes into making Travelodge a fascinating, ever-changing place to work.

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What we offer

Inspired, rewarded and valued for who you are. That’s what’s on offer here. So whether you want that opportunity to influence and progress quickly, a role with flexible hours that will compliment your busy family life or simply the chance to share your passion for hosting and greeting customers, you can wake up to it here.

Benefits

Whatever your role with us, you’ll enjoy working in a fast-paced, dynamic and supportive atmosphere. There are financial benefits too, of course including excellent compensation packages, great holiday entitlements, pension contribution deals and our Thanks Card that will give you 50% off Travelodge bookings and food and drink at Bar Cafe sites. Your contribution over the year won’t go unnoticed either. Every year — around the time of your start date anniversary — we’ll credit your Travelodge account with £50 to have a free stay on us.

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EMPLOYEE ASSISTANCE PROGRAMME (EAP)

A free 24-hour advisory line offering guidance and support about work and home life.

EMPLOYER PENSION

With an eye on your future, you'll be auto-enrolled into an employee / employer pension.

BONUS

Depending where you join us, you may be entitled to a bonus based on our performance.

RETAILER DISCOUNTS

Our voluntary benefits platform will give you a host of discounts at many retailers.

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James 

Regional Finance Manager

What do you do at Travelodge?

I am a Regional Finance Manager and I have financial responsibility for 150 hotels. I set and monitor hotel budgets, look after financial reporting, and ensure the hotels meet financial targets. It’s certainly challenging at times but exciting too.

Have you always worked in finance?

Like hundreds of other people at Travelodge, I’ve been lucky enough to develop a new career within the business. 

I joined 12 years ago and I have worked in a number of roles, mostly within hotels and the operations function. However, I have a head for numbers and the world of finance always called out to me.

How did you go about changing careers at Travelodge? Was it easy?

It was very easy. Travelodge is incredibly supportive in terms of encouraging and supporting career development. When I told my line manager I was interested in switching careers, he could not have been more helpful. Lots of colleagues at Travelodge have done the same thing. Supporting career progression is one of Travelodge’s great strengths as an employer.

The move happened incredibly quickly, and Travelodge has also sponsored me to study for my accounting qualifications too. I’ll be studying for four years in total, when I finish I will be a chartered accountant, which is incredibly exciting for me.

Describe life at Travelodge in three words?

Friendly, open and customer-focused.

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Travelodge Aspire Programme

Here at Travelodge, we’ve recently launched a new career development programme for our colleagues working in hotels. The Aspire program gives our team members three different career path options, each with structured training and the chance to study towards a diploma. Aspire Traveller is specifically designed to support team members who want to become hotel managers in future. Our first intake in May 2016 has seen 120 team members start on the path to become our future leaders. Here are Steph’s thoughts on the program so far:

Why did you join Aspire?
“I joined the Aspire Program as I had a vision of what I wanted to do with my career. I know I want to stay at Travelodge and feel ready to move to the next stage.”  

How did you find the joining process?
“I found the joining process with Travelodge and the Learning & Development Team very simple.”  

What are you most excited about learning?
“The overall learning and moving forward to hopefully becoming an Assistant Hotel Manager or Hotel Manager in the future”  

What did you think would be the biggest challenge? 
“For me my biggest challenge was meeting everyone for the first time not knowing what to expect.”

How did you find your first Aspire workshop and what did you learn?
“My first workshop was fantastic! Mark is a credit to the Travelodge Team and he explained everything easily. I felt he would be there all the time along my journey. I learnt so many different techniques to management; team building games, EDIC communication, feedback, SMART objectives the list is endless.”

Travelodge Hotels (UK) Reviews

3.1
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
Travelodge Hotels (UK) CEO Peter Gowers
Peter Gowers
119 Ratings
  • Featured Review

    "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hotel Manager in Halkyn, Wales
    Current Employee - Hotel Manager in Halkyn, Wales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelodge Hotels (UK) full-time (More than 10 years)

    Pros

    Great company to work for if you want to progress, it has a really good entry to mgt scheme. The company look after you - I have been with Travelodge for over 13 years, and over that time have moved from a team member, to Hotel manager, with great support from line mgt and above. There are great support networks available, be it other hotels, or departments within head office. You are never alone, and you are encouraged to develop your skills, should that be what you want to do.

    Cons

    for me, there are none

    Advice to Management

    I have watched the company develop over the past 13 years, and it has become a great place to work. The support I get, and info I get at hotel manager level is perfect

See All 233 Reviews

Travelodge Hotels (UK) Photos

Travelodge Hotels (UK) photo of: Travelodge's Annual Conference
Travelodge Hotels (UK) photo of: Travelodge SuperRoom
Travelodge Hotels (UK) photo of: Peter in our new SuperRoom
Travelodge Hotels (UK) photo of: The whole of IT learning to be life savers with British Heart Foundation
Travelodge Hotels (UK) photo of: Behind the scenes photos of Peter Gowers talking to BBC Radio 4 on the Today Programme about Travelodge's 2016 financial results.
Travelodge Hotels (UK) photo of: Peter on the BBC talking about Travelodge's UK expansion programme.
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Travelodge Hotels (UK) Interviews

Experience

Experience
54%
23%
23%

Getting an Interview

Getting an Interview
81%
7%
5%
3
2
2

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Housekeeper Interview

    Anonymous Employee in Horsham, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Travelodge Hotels (UK) (Horsham, England) in September 2017.

    Interview

    i applied online. then the next day i got a phone call from the head office i'm guessing? not the actual store i applied to but someone overseeing everything? she booked me in for an interview the next day. i went in, had a very informal chat. one of the receptionists even offered me coffee or tea. the manager was very understanding and kind. there wasn't many questions for me but more a discussion about what the job would be like for which i really preferred, it was very nice. she couldn't take me round the rooms because they were full up but booked me in for a induction/orientation for friday and then to start work on the saturday. overall a very quick and brilliant interview experience.

    Interview Questions

    • online they ask about why you want to work for travelodge and what experience you have   Answer Question
See All 60 Interviews

Travelodge Hotels (UK) Awards & Accolades

  • Finalists for Best Recruitment Team, In-House Recruitment Awards, 2017
  • Best Internal Communications, CIPD Recruitment Marketing Awards, 2016
  • Ranked 10 in The Sunday Times Top Track 250 league table, The Sunday Times Fast Track League, 2016
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