Working at Travelodge Hotels (UK) | Glassdoor.co.uk

Travelodge Hotels (UK) Overview

Thame, England
10000+ employees
1985
Company - Private
Hotel & Resorts
Unknown / Non-Applicable
In 1985, we reinvented the concept of the low cost overnight stay by launching the UK’s first budget hotel chain. For over 30 years, we’ve been there for our customers in the right place and at the right price enabling them to stay away from home in a ... Read more

Company Updates

  • Great feedback from a candidate who attended our assessment day yesterday. We still have spaces on 5th December. For more information or to attend please email resourcing.manager@travelodge.co.uk

    http://glassdoor.com/slink.htm?key=vMDQX

  • With revenue up 6% and a further six hotels opening before Christmas it's safe to say it's a great time to join Travelodge. Because of our growth we have a number of opportunities in our Sales team. Hear what it's like to work at Travelodge from the team.

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Travelodge Hotels (UK) Video

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Travelodge Hotels (UK) – Why Work With Us?


Since joining Travelodge after Uni three years ago, Billy has seen the company grow, developed his own skills and career and now been promoted to Senior New Business Manager. His recent fame on The Chase has certainly increased engagement with his customers!

Tell us about your career before joining Travelodge?

Before Travelodge I was a fresh faced graduate with a History degree and no idea what he wanted to do. I had previously worked in telesales for an IT solutions company and I knew I was good at making relationships and working with people so sales always seemed like a good fit. I was attracted to Travelodge because I could see that the company was growing and I already knew a few people who worked in the company that gave glowing reports. 

How has your career developed since joining the sales team at Travelodge?

Travelodge have offered me a number of opportunities to develop and progress my career. I originally joined as a Business Development Manager looking after new and existing business customers. After my first year of doing this and because the company had grown, I had the chance to join a brand new team within New Business targeting new customers. Since then I have been able to play an active role in shaping how this team works, but the best thing was being promoted to Senior New Business Manager earlier this year!

What’s your day to day job like?

My job as Senior New Business Manager involves speaking with multiple people across a variety of industry sectors to try and support their business save money on their annual hotel spend. My favorite part of my job is feeling like I make a difference to the operation of another company. When the job is done well, you make the person you are working with, look like a superstar in their own organisation for delivering a fantastic result! That’s really rewarding. 

How has Travelodge changed since you joined? 

Prior to joining Travelodge I knew very little about the hotel world or the wider business travel market. Since then I’ve learnt a lot about a brand new industry, but also seen Travelodge grow. Whilst I’ve been here Travelodge have opened a brand new flagship hotel, launched a new room design and so there’s been a huge shift in how Travelodge are perceived by the business travel world. 

So much so we won the “Best for Budget” award at the Business Travel Awards this year! For me, there is no better time to be at Travelodge! 

What do you enjoy most about working for Travelodge?

My favorite thing about working in Travelodge are the people. Every person is approachable and so supportive no matter the situation or department you are in. That and the odd bit of table football here and there!

 Click here to apply!

Are you a recent graduate with a business, analytical or financially focused degree? 

Are you analytically minded and commercially focused with a desire to be given responsibility and autonomy to make decisions within a business critical, revenue generating department?

If so, our Revenue Management function is for you!

We are currently looking for the right individuals to add value to an already successful team.  Suitable candidates will have the right skillset and attitude to thrive in a fast paced and target driven environment.  In return, structured training will be provided within a highly developed programme, with excellent opportunities for career progression.

At Travelodge we've been providing everyone with unbeatable value in travel focussing on the things that matter - Price, Quality & Location

We are one of the UK's fastest growing hotel chains with over 550 hotels & 40,000 rooms and we genuinely believe that it's our people who will drive our business forward to achieve our vision.

Why not join us on this journey? Click here to apply

We’ve been here for our customers for over 30 years. With over 550 Travelodge locations right across the UK, we continue to provide modern, clean, comfortable rooms in the right place at the right price, whatever our customers’ reason for travelling.

Behind the scenes of this big UK-wide company, you’ll find a close-knit team. Our people are passionate about understanding what our customers need and making sure we get every detail right for their stay.

We’re proud to have a diverse team and we want everyone to be able to bring their unique personality to work. Every day is different here – and every person is too. But we do all have some key behaviours in common:

Care about people

We really care about people and do our best to ensure that our teams and customers are happy, because happy teams makes Travelodge a great place to A

Attention to detail 

We know that the little things really can make a big difference. So, we work hard to take care of everything, no matter how big or small, so that everything is just right.

Drive for results

Whether it's a great customer review, smashing a target, hitting a deadline or making a cost saving, we do everything possible to deliver a great result.

We believe in rewarding our people for their hard work, so we make sure there are plenty of additional benefits. From 50% off your own stay with us, to partner discounts and pension schemes, there’s something to suit everyone. To lean more click here.

Building a career with Travelodge

We encourage our people to be the best they can be, in whatever they decide to do. We advertise all our vacancies internally, so you’ll always be able to see opportunities for career development as they arise. And, whether you want to build your career behind the scenes in our Support Office or to shine front-of-house in our hotels, you’ll find a full induction, relevant training and continuous opportunities for review and development.

ASPIRE is our internal development programme for our hotel people and has been developed specifically to help you build the skills and experience you need, either in your current role, or to help with your progression – giving you the chance to land that hotel management position you’ve had your eye on. To lean more click here.

 



At Travelodge, we’ll encourage you to develop your career – giving you access to all the training and knowledge you need. Here’s an insight into how some of our people have progressed. Join us, and you could be following in their footsteps.

Jake, Team Member

After looking for jobs within the pub and retail industry, Jake struggled to find the right job for him that would fit around his University schedule. Jake joined the business as a Hotel Team Member and quickly discovered that he loved customers and the fact that every day is different. He applied for our Management Development Programme – Aspire Traveller – and has now relocated back to London with his partner and transferred to our flagship property to develop his management skills and knowledge.

Claudia, Assistant Hotel Manager

Claudia joined Travelodge with very little work experience, but proved herself straight away by constantly asking for more and more responsibilities, which helped build her knowledge and confidence, and makes her a great candidate to become one of our future Hotel Managers. Claudia is one of our most successful Aspire Traveller candidates – as she is now an Assistant Hotel Manager in one of our largest sites in East London.

Travelodge Hotels (UK) Reviews

  • Featured Review

    "Best company to work for as a student"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Coventry, England
    Current Employee - Receptionist in Coventry, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Travelodge Hotels (UK) part-time (More than a year)

    Pros

    - ability to transfer to different Travelodge Hotels
    - flexible hours
    - room discounts
    - possibility to advance in career
    - great for students who wish to find a part time while studying

    Cons

    - the job is payed at minimum wage

See All 624 Reviews

Travelodge Hotels (UK) Photos

Travelodge Hotels (UK) photo of: Peter in our new SuperRoom
Travelodge Hotels (UK) photo of: Travelodge Support Center
Travelodge Hotels (UK) photo of: Travelodge Support Centre
Travelodge Hotels (UK) photo of: Travelodge Support Centre
Travelodge Hotels (UK) photo of: Travelodge Support Centre
Travelodge Hotels (UK) photo of: Travelodge Support Centre
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Travelodge Hotels (UK) Interviews

Experience

Experience
61%
16%
23%

Getting an Interview

Getting an Interview
81%
6%
3%
3
3
2
2

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (5)  

    Housekeeping Team Member Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Travelodge Hotels (UK) (London, England) in May 2017.

    Interview

    It was super easy! Probably the easiest job interview I have ever done! I was really impressed with how I was welcomed and although I was quite nervous (I mean who would not be) but they did help me stay cool and they would unnerve you with how they welcome you. The questions are not to difficult. After the Interview, they said they would call up all successful candidates over the next 2 weeks. I was offered the Job after being called up on Wednesday the week after I done the Interview. For anyone preparing for a Interview with Travelodge my best advice is be professional. As it is a Customer Service based role show them you can provide good customer service by greeting them with a smile on your face. You do not necessarily need to wear formal clothing wear something that looks nice and falls between formal and casual.

    Interview Questions

    • Why should we give you the job?   2 Answers
    • Can you confirm the hours you are working for? Will you work long hours when required?   1 Answer
    • What are your hobbies and Interests?   1 Answer
    • Do you have any previous experience working in a Hotel or a cleaning based role?   1 Answer
See All 129 Interviews

Travelodge Hotels (UK) Awards & Accolades

  • Top 10 Companies for LGBT Employees, Natwest, 2018
  • Ranked 8 in The Sunday Times Top Track 250 league table, The Sunday Times (UK), 2017
  • Best Recruitment Website, The RMAs, 2018
  • Ranked 10 in The Sunday Times Top Track 250 league table, The Sunday Times Fast Track League, 2016
  • Best Internal Communications, CIPD Recruitment Marketing Awards, 2016
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