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Travelodge, one of the UK’s largest independent hotel chain’s which operates 544 hotels is looking to fill 1,000 positions across the UK this summer.
From the 1,000 jobs, 700 permanent roles need to be filled immediately across the chain’s UK hotels. The remaining 300 jobs are positions for the summer period – ideal for students.
Permanent jobs include the following roles: Hotel Mangers, Assistant Hotel Managers, Receptionists, Bar Café team members, Housekeeping and Guest Room Cleaners.
Summer jobs include the following roles: Receptionists, Bar Café Team Member and Guest Room Cleaners. These roles are a combination of full time and part time positions, which Travelodge has designed to work around people’s other commitments, such as childcare and University programmes.
Craig Bonnar, Travelodge Chief Operating Officer said:
“We are currently recruiting for 1,000 people to join our Travelodge team. If you have passion, determination and a real desire to look after people then we will help you learn the rest. Joining a hotel company opens the door to training, career progression and even roles in new countries. At Travelodge, we are committed in developing our people. We have a successful in-house management development programme in place that has helped hundreds of colleagues climb the career ladder into management via an entry level position. The world certainly is your oyster in the hospitality industry.”
Travelodge is committed in developing its people and offers further education and training opportunities across the business. To date over 500 Travelodge employees have graduated into a management position by undertaking the in-house development programme called Aspire.
Travelodge welcomes over 18 million customers every year and currently has 10,000 colleagues currently working across the business.
For over 30 years, we’ve been providing everyone with unbeatable value in travel. Whilst that hasn’t changed, the speed at which we’re growing certainly has. Today we’re one of the UK’s largest and fastest growing hotel chains, with over 500 hotels and 38,000 rooms. And over the last couple of years, we’ve invested millions in the business, helping transform the way people see us.
Over 17 million people stayed with us in 2014.
£100m invested in modernising our hotels with a new contemporary look and feel.
Working with JobCentre Plus, we've helped get 3,500 people back into work.
We have almost 8000 team members across the business
As a brand, we’re well established in the hearts and minds of our customers, but we’ve never sat back and thought ‘job done’. That’s because the next customer and the next Travelodge experience is always the most important. So we’re firmly looking ahead with the ambition to become the favourite hotel for value. With plenty of new hotels already planned for 2016, and the potential spotted for at least 250 more, we’re well on the way to making Travelodge Britain’s favourite hotel for value.
When it comes to delivering great value, we believe it should go beyond our customers. Which is why you’ll find us actively supporting job creation by working with JobCentre Plus to help the long-term unemployed. Then there’s the work we do with charities. In 2011 we became the first hotel brand to join Pennies - the pioneering electronic donation box – while in 2012 we asked our people which charity they’d like to support. We’ve been raising money for Macmillan Cancer Support ever since. We have an eye firmly on the environment too. Low energy lighting, aerated showers and super-insulated walls are just some ways we’re cutting our carbon footprint through our Green Programme.
Building the favourite hotel for value doesn’t just happen. It takes a lot of passion, desire and hard work from everyone who works here. While it’s a challenge we thrive on, it’s also why our values are so important to us. Together they create the experiences our customers want to return to, and an environment and culture which will inspire us too.
Making customers feel special is at the heart of what we do. We care about them, we listen to them. Taking ownership when they have problems and making sure we resolve them.
Every day we take the responsibility for improving things for our customers, the business and ourselves. It all comes down to making a positive contribution, aiming to get things right first time and learning from our mistakes if we don't.
To succeed together, we work together. Building working relationships by listening to opinions, sharing ideas and giving each other the reliable support we need.
To us, who you are, where you’re from and what you believe really matters. We believe in treating each other as individuals for a start, and making the most of our own personalities. But there’s a bit more to it than that. We see our differences as a fantastic opportunity to bring us together. So we can each learn more, combine our talents and build on our capabilities. For our benefit and that of our customers. It all goes into making Travelodge a fascinating, ever-changing place to work.
Inspired, rewarded and valued for who you are. That’s what’s on offer here. So whether you want that opportunity to influence and progress quickly, a role with flexible hours that will compliment your busy family life or simply the chance to share your passion for hosting and greeting customers, you can wake up to it here.
Whatever your role with us, you’ll enjoy working in a fast-paced, dynamic and supportive atmosphere. There are financial benefits too, of course including excellent compensation packages, great holiday entitlements, pension contribution deals and our Thanks Card that will give you 50% off Travelodge bookings and food and drink at Bar Cafe sites. Your contribution over the year won’t go unnoticed either. Every year — around the time of your start date anniversary — we’ll credit your Travelodge account with £50 to have a free stay on us.
A free 24-hour advisory line offering guidance and support about work and home life.
With an eye on your future, you'll be auto-enrolled into an employee / employer pension.
Depending where you join us, you may be entitled to a bonus based on our performance.
Our voluntary benefits platform will give you a host of discounts at many retailers.
What do you do at Travelodge?
I am a Regional Finance Manager and I have financial responsibility for 150 hotels. I set and monitor hotel budgets, look after financial reporting, and ensure the hotels meet financial targets. It’s certainly challenging at times but exciting too.
Have you always worked in finance?
Like hundreds of other people at Travelodge, I’ve been lucky enough to develop a new career within the business.
I joined 12 years ago and I have worked in a number of roles, mostly within hotels and the operations function. However, I have a head for numbers and the world of finance always called out to me.
How did you go about changing careers at Travelodge? Was it easy?
It was very easy. Travelodge is incredibly supportive in terms of encouraging and supporting career development. When I told my line manager I was interested in switching careers, he could not have been more helpful. Lots of colleagues at Travelodge have done the same thing. Supporting career progression is one of Travelodge’s great strengths as an employer.
The move happened incredibly quickly, and Travelodge has also sponsored me to study for my accounting qualifications too. I’ll be studying for four years in total, when I finish I will be a chartered accountant, which is incredibly exciting for me.
Describe life at Travelodge in three words?
Friendly, open and customer-focused.
Here at Travelodge, we’ve recently launched a new career development programme for our colleagues working in hotels. The Aspire program gives our team members three different career path options, each with structured training and the chance to study towards a diploma. Aspire Traveller is specifically designed to support team members who want to become hotel managers in future. Our first intake in May 2016 has seen 120 team members start on the path to become our future leaders. Here are Steph’s thoughts on the program so far:
Why did you join Aspire?
“I joined the Aspire Program as I had a vision of what I wanted to do with my career. I know I want to stay at Travelodge and feel ready to move to the next stage.”
How did you find the joining process?
“I found the joining process with Travelodge and the Learning & Development Team very simple.”
What are you most excited about learning?
“The overall learning and moving forward to hopefully becoming an Assistant Hotel Manager or Hotel Manager in the future”
What did you think would be the biggest challenge?
“For me my biggest challenge was meeting everyone for the first time not knowing what to expect.”
How did you find your first Aspire workshop and what did you learn?
“My first workshop was fantastic! Mark is a credit to the Travelodge Team and he explained everything easily. I felt he would be there all the time along my journey. I learnt so many different techniques to management; team building games, EDIC communication, feedback, SMART objectives the list is endless.”
I have been working at Travelodge Hotels (UK) full-time (More than a year)
My experience at Travelodge so far has been Unexpected, I went From receptionist, to Supervisor in a matter of a few months, Within 8 Months I was on The ASPIRE course (further development to management) and now on my way to be in my own hotel. Travelodge is a great company not just for those who want to progress but for people who like to come into work, complete their day to a high standards and go home knowing that's enough for them. The benefits working here is not only that you get staff discounts but you dont go home sick of the same old typical job-No two days are the same-People who say this are not joking, When i first started I didn't believe it, but in all honesty I go out of my work door 5 days a week and know that something different is accomplished each day. You want to wake up in the mornings wanting to go to work right? Well with travelodge I do, There's no dragging myself out of bed in the mornings, If anything im up far too early and in work early ready to start the day. You meet so many different people and they are the people that you will see your journey through with- and meet many more along the way, Not just staff but Guests too, If you love engaging and interacting with people, Learning about their Journeys and life adventures then Travelodge is the way to go!-Enjoy the rollercoaster ride- Trust me, It's just a beginning.
Thinking.....I will have to get back to you on that one, I have worked for the company for 1 Year and 10 Months up to now and I honestly do not have one thing I would say I dislike.
Advice to Management
Remember to look on the bright side, Everyone is different with different needs, it's taking that time to know your staff that really makes you a leader or a boss (REMEMBER You need both but its understanding the difference between them that makes you good at what you do). Shout out to my manager- YOU'RE AMAZING!
I applied in-person. The process took 2+ weeks. I interviewed at Travelodge Hotels (UK) (Llangefni, Wales).
Applied online. Had a telephone interview about a week later, then a face to face interview with the district manager a week after that. The face to face interview involves role play. Most questions are expected 'tell me about a time you had to meet a deadline and inspired your team to contribute' etc. Overall a good experience. First question was 'what is your current salary'