Working at Trouva | Glassdoor.co.uk

Trouva Overview

London, England
51 to 200 employees
2015
Company - Private
Internet
Unknown / Non-Applicable
Trouva is one of the fastest growing tech businesses in Europe (TNW Tech5), one of Wired Magazine's hottest European Startups and debuted at no.3 in the prestigious Startups 100 Index, ranking the UK’s best high growth startups.

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Mission: To build the platform that services independent retailers and their customers, whatever their needs.

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Trouva – Why Work With Us?


 At Trouva, we envision a world where beautiful offline inventory is easily available to all. We exist to take the world’s best independent retail online.

Launched in London in September 2015, Trouva co-founders Mandeep Singh, Alex Loizou, and Glen Walker recognised that some product categories weren’t able to scale their digital offering. Categories where discovery, inspiration and curation were key, and touch and feel were core to the customer experience were missing from the e-commerce landscape. As a result, customers were able to easily access the products they needed online, but often found it difficult to uncover the products they wanted.

We understand that customers want to discover beautiful and unique inventory through an intuitive experience that excites and inspires; and that finding the perfect product online can be tricky in an environment that focuses on fragmented experiences and commodity purchases.

That’s why at Trouva, we are building a different kind of e-commerce environment, driven by discovery and mirroring the best-in-class offline shopping experience provided by the masters of curation and inspiration - independent boutiques. By combining human-driven creativity with cutting edge technology, we are harnessing the creativity and expertise of the best bricks-and-mortar shops around the world and scaling their offering online to connect with a wider global customer base.

The customer benefit? Easy access to a high quality selection of unique, hard-to-find homewares, handpicked by the world’s best curators. We’re making it easy for our customers to find the right piece for their home, wherever in the world it may be hiding. We want to help them discover more beautiful things, not just more things.

 

Our values have been created to guide our everyday behaviours at Trouva. It is these guiding behaviours which will have a long and lasting effect on the team and culture; helping us define the DNA of what it is to be a Trouvarian and impact how we hire, develop, manage and retain our people.

🙋‍♀️Take ownership
Every role matters and each decision we make has an impact on our ability to achieve Trouva’s goals. We are proactive and take responsibility beyond just getting the job done 

 

⚖️Good is better than perfect

We don’t let the quest for perfection keep us from moving ahead. We learn through iteration, continually raising our bar for what is ‘good’

 

👂Question well and listen hard

We ask questions, listen with an open mind, and challenge the status quo to create the best solutions 

 

✨Innovate and create

We use data, creativity, and a little intuition, to get to the right solutions 

 

😇Work hard and be nice to people

We recognise that we all have different experiences, and that is what makes us strong. We are able to see each other's points of view and act with kindness, empathy and respect. And yes, we like to work hard

 

👩‍👩‍👧‍👧We are one team
We are a group of ambitious individuals who operate as one team. We know that clear communication, collaboration and playing to our strengths are the keys to Trouva’s success  

 

 

Benefits

  • Competitive salary and share options in one of the Europe's most exciting startups. Equity is very important to us - we want you to be a shareholder in the company so you are part of the upside if we're successful together
  • 25 days (plus bank holidays) per annum
  • Beautiful office spaces in Central London and Lisbon, with unlimited coffee, snacks and fresh fruit
  • Need tech or equipment? We'll provide you with what you need to get the job done
  • Regular team events where we celebrate our success and people, including weekly meditation, yoga, five a side football and Pizza Friday's!
  • Unlimited staff discount on all Trouva products and a Trouva gift card to get something awesome for your desk

Country Specific 

  • Competitive Maternity, Paternity and Adoption leave policies (UK)
  • Company benefits membership (e.g. discount on Apple products, discounted gym membership, free mobile phone insurance - via Perkbox) (UK)
  • Discounted health insurance (Portugal)

 

Trouva Reviews

  • Featured Review

    Helpful (1)

    "Amazing company to work for and develop skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in London, England
    Former Employee - Software Engineer in London, England
    Recommends
    Positive Outlook

    I worked at Trouva full-time (More than 3 years)

    Pros

    I joined Trouva at its very early stages with the intention of working in a high pace startup environment. During my time at Trouva I was given the opportunity to work on projects that impacted every function of the business, allowing me to expand my thinking and skillset massively! There's a sense of unity between every employee at Trouva and you will immediately feel welcomed and included. The team structure is fairly flat and everyone's ideas are heard and tried. I had a lot of fun working at Trouva and expanded my skillset way faster than I would have anywhere else!

    Cons

    This is a high pace startup, touching both Business to Business and Business to Consumer markets. Getting the right balance on where to spend your focus can be a bit hard, but the Management is always there to help you spend out.

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Trouva Interviews

Experience

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Getting an Interview

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  1. Helpful (4)  

    Bus Dev/Account Management Interview

    Anonymous Employee in London, England
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through a recruiter. I interviewed at Trouva (London, England) in April 2018.

    Interview

    First phone call with HR to get to know one another. Next telephone interview was with the line Manager. After that, they flew me to London to meet the team and talk to a variety of Managers (including both Founders). They were really transparent about the job and what was expected of me and even though I romanticized a few things, they were quite direct in what it's going to look like which was great.

    Interview Questions

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Trouva Awards & Accolades

  • No.3 in the Startups 100 Index, Startups 100, 2019
  • Emerging Retailer of the Year, Retail Week Awards, 2019
  • Retail 100, Retail Week, 2019
  • UK's Top 5 Startups, TNW Tech5, 2019
  • Europe's 100 Hottest Startups, WIRED, 2018
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