Working at Trustpilot | Glassdoor.co.uk

Trustpilot Overview

Copenhagen (Denmark)
501 to 1000 employees
2007
Company - Private
Internet
Unknown / Non-Applicable
Bazaarvoice, PowerReviews
Trustpilot is a global, online review community that builds trust and transparency between consumers and businesses. Currently boasting more than 15 million consumer reviews of 120,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews ... Read more

Mission: We at Trustpilot are working hard to make sure that consumers are informed about the companies they buy from. Are they doing a good job? Does their customer service stand out? Do they deliver on their promises?

Our mission is to make shopping experiences ... Read more

Trustpilot Reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Peter Mühlmann
132 Ratings
  • "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Development Manager in London, England
    Current Employee - Business Development Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Trustpilot full-time (More than a year)

    Pros

    Strong, warm and fully integrated culture.
    Great commissions, earning potential is great.
    Some of the most amazing people all working in one company.
    Strong management team in the London office.
    Support, development and learning ongoing.
    Great banter.

    Cons

    The office can feel a bit on top.
    Sometimes there can feel like a disconnect with HQ.

    Advice to Management

    Would be great to hear from Copenhagen a bit more.

See All 167 Reviews

Trustpilot Photos

Trustpilot photo of: NYC Trustpilot Field Day 2015
Trustpilot photo of: Staff outing
Trustpilot photo of: Best companies 2017
Trustpilot photo of: Breakfast is served in London
Trustpilot photo of: Yummy cupcakes
Trustpilot photo of: Events in London
See All PhotosSee All

Trustpilot Interviews

Experience

Experience
52%
15%
33%

Getting an Interview

Getting an Interview
58%
30%
5%
3
2
2

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Success Interview

    Anonymous Interview Candidate in London, England
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a recruiter. I interviewed at Trustpilot (London, England).

    Interview

    I was pro-actively contacted by the recruiter on LinkedIn about the role. I then had an initial call with a recruiter, followed by an onsite interview with a more senior recruiter, followed by a further 2.5hr onsite interview with the Director of CS. 4 weeks later, multiple email and linkedIn chases by me, and I still haven't even had any feedback on the interview. Recruiters have told me they'll call me, then they go silent.

    I find this extremely disrespectful to me as a candidate and I believe it reflects poorly on the company as a whole. I have been telling other people about my poor experience with Trustpilot.

See All 63 Interviews

Trustpilot Awards & Accolades

  • Best Places to Work, Crain's New York, 2014
  • Best Companies to Work for, Best Companies Group, 2016

Work at Trustpilot? Share Your Experiences

Trustpilot
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or