Ulster Bank Overview

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  • ulsterbank.co.uk
  • Belfast, United Kingdom
  • 5001 to 10000 Employees
  • 1836
  • Subsidiary or Business Segment
  • Banks & Building Societies
  • $1 to $2 billion (USD)

CompetitorsUNKNOWN

Ulster Bank is a bank for all of Ireland. Serving retail and commercial clients in both Northern Ireland and the Republic of Ireland, Ulster Bank offers personal and small business banking products such as savings and checking accounts, as well as loans, mortgages, credit cards, ...
Mission: Our key focus is putting our customers’ interests at the heart of everything we do.

Ulster Bank Reviews

3.2
57%
Recommend to a Friend
50%
Approve of CEO
Jim Brown
Jim Brown
48 Ratings
8 Nov 2020
Ulster Bank icon

"Fab"

Current Employee - Financial Advisor in Belfast, Northern Ireland

I have been working at Ulster Bank full-time

Pros

Amazing place to work for

Cons

None cannot complain at all
See All 190 Reviews

Diversity & Inclusion at Ulster Bank

3.6
(28 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Ulster Bank Reviews and are not edited or altered.

Ulster Bank Photos

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Ulster Bank Interviews

Experience
Positive69%
Negative19%
Neutral13%
Getting an Interview
Applied online56%
Recruiter13%
Employee Referral13%
Difficulty
2.7
Average
HardAverageEasy

  1. [employerShortName] icon

    Customer Service Representative Interview

    Anonymous Employee in Belfast, Northern Ireland
    Declined Offer
    Neutral Experience
    Average Interview
    Application

    I applied online. The process took 3 weeks. I interviewed at Ulster Bank (Belfast, Northern Ireland) in Sep 2019

    Interview

    1 hour and 15 minutes, competency questions, just a bit about yourself, your educational background, precious job roles, and then you get told to wait in the waiting area for 10-15 mins while they tally up your points, and if you’re successful at this point they invite you in for a telephone role play, basically they call you from another line and you’re given a sheet with an of customers bank statement and you have to go through that with the customer over the phone, be empathetic and also offer as many alternatives as possible.
    Interview

    Why do you want to work for UB? When did you give excellent customer service? Name a time when you had to work to a dead line? Tell us about a time you had a co-worker you didn’t necessarily get along with and how did you solve this problem?

    Answer Question

See All 17 interviews

Ulster Bank Awards & Accolades

Let us know if we're missing any workplace or industry recognition

Ulster Bank FAQ

(25 Questions)

All answers shown come directly from Ulster Bank Reviews and are not edited or altered.

See questions about:

Does Ulster Bank have a pension plan?

...Medical aid pension good leave...

6 January 2021

Read more

See 2 more answers

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