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United Airlines

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United Airlines

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We're connecting people and uniting the world. We've paired the world's most comprehensive route network with our modern fleet, the most fuel-efficient among U.S. network carriers (when adjusted for cabin size). We have seven US hub locations, including hubs in the four largest ...

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United Airlines Reviews

United Airlines5916
Recommend to a Friend
Approve of CEO
United Airlines  Scott Kirby
Scott Kirby
1,508 Ratings
    Current Employee
    CEO Approval
    Business Outlook


    Expanding and fully committed to employee


    Making decisions sooner in regards to upgrading

    See All 6,442 Reviews

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    United Airlines Interviews

    Getting an Interview
    Applied online87%
    Employee Referral4%
    In Person3%

    1. Flight Attendant Interview

      Anonymous Employee in United States
      Accepted Offer
      Positive Experience


      **Face to Face Interview **

      They said not to arrive more than 30 minutes before the interview starts, so I got there just 30 before but there were already like 30 people in the lobby.
      I think there were 40 of us in total for the interview.
      Everybody dressed nice, so make sure you dress up!

      In the lobby they check your ID and bring you to upstairs, and they make you leave everything in the luggage room, but you’re allowed to have your phone and glasses with you.

      And then you are taken to the room, and sit with a group of 5-8 people.
      There are waters and snacks you wan take it if you want.

      You talk to your group, break ice, and a recruiter will play video of “ Good leads the way “
      And they give you several minutes to prepare to share, how you do right thing in your life.
      A recruiter will come to your group and you speak your story.
      It was only like 5-10 minutes.

      And you have waiting time again, do whatever you want, write messages to children in the hospital, eat snacks and talk to your group.

      And then recruiter will call two groups at the time for group work in a small room with 2 recruiters watching.
      So you’ll work with like 13 people.
      Your group are given 12 slips of task, problems when boarding and they make you prioritize them from 1 to 12.
      For example, passenger with medical issues, passenger with a service dog, passenger who needs water for medication etc.

      My advice for this group work is
      Don’t talk too much , don’t go intense to stand out to recruiters.
      Because people who did that , They didn’t make it.
      Let everyone talk, empathize, and speak your opinion when you need to.
      And don’t be silent!
      This group work was like for 10 minutes.

      After that
      There are 2 show rooms, where you can see and touch uniforms, beverage carts, first class meal etc.
      there’s 1 recruiter in the room and you can ask question if you want.
      There were cameras in the rooms so make sure you talk to other candidates and have a smile !

      And then finally 1 on 1 at the last!
      They call you one by one , waiting time may be long.
      If they call you while you go to bathroom, they’ll call you again later.
      In 1 on 1 you’re taken to the small room and they make you watch video of flight situation of delay and you read announcements with blank after video.
      And you’ll react to other FA and passenger who is worried about delay.

      Then in the same room you do reach test.
      You take off shoes, and do it on tippy toe.
      You have to reach at least 82 inches.

      After that, if you succeed interview, recruiter will take you to upstairs for “next step”, where they tell you they offer you CJO and you fill paper work and drug test, vision test etc. don’t forget glasses if you worry about vision test!

      If you don’t make it, they let you go home after 1 on 1.
      I think less than half of candidates passed.

      No personal questions at all!
      But I think they don’t really care how you react to video in 1 on 1 because I messed up so bad but I got CJO lol
      I think they look for people who are Smart, Calm, and can work as a team.
      It was 4 hours in total including waiting time but they watch you all the time , have a smile for a whole time.

      (By the way there was no language test in f2f for bilingual position, but you take it during online interview)

      Good luck every one !!!

      When you did right thing

      Answer Question

    See All 3,675 interviews

    Company Updates

    United Airlines

    There’s never been a more exciting time to join United Airlines! We’re proud to be the largest airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live, and fly, and we can only do that with a truly diverse and expansive workforce. Our careers include a competitive benefits package aimed at keeping you happy, balanced, and well-traveled. United is truly a one-of-a-kind place to work. Are you ready to travel the world? This virtual career fair is specific to locally based San Francisco Bay Area candidates interested in joining the United Flight Attendant community who are not already in the interview process or have submitted an application within the last six months. This virtual fair is meant to be an informational session about the United Flight Attendant position. Those who attend will receive an exclusive application link to apply for the position.

    United Airlines

    We're excited to announce Jessica Kimbrough, who is currently our Labor Relations and Legal Strategy Managing Director, will take on the new role of Chief Diversity, Equity and Inclusion Officer Managing Director. She will be responsible for helping us redefine our efforts on diversity, equity and inclusion – ensuring that our programs and approach are strategic, integrated and outcome-oriented, while we continue to build a culture that reflects our core values.

    United Airlines Awards & Accolades

    • DiversityInc Top 50 (47)DiversityInc2019
    • Indeed Top-Rated Workplaces 2019Indeed2019

    Popular Careers with United Airlines Job Seekers


    United Airlines FAQ

    (60 Questions)

    All answers shown come directly from United Airlines Reviews and are not edited or altered.

    See questions about:

    What is a typical working day like at United Airlines?

    ...poor management no good shift...

    10 October 2022

    Read more

    See 6 more answers

    People Also Ask about United Airlines

    Employees rate United Airlines 3.9 out of 5 stars based on 5,916 anonymous reviews on Glassdoor.

    To get a job at United Airlines, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at United Airlines and prepare for tough questions.

    Overall, 74% of employees would recommend working at United Airlines to a friend. This is based on 5,916 anonymously submitted reviews on Glassdoor.

    75% of job seekers rate their interview experience at United Airlines as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at United Airlines.

    68% of employees think that United Airlines has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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    United Airlines Locations

    • Boston, MA
    • Chicago, IL
    • Denver, CO
    • Dulles, VA
    • Elk Grove Village, IL
    See All Locations

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    Glassdoor gives you an inside look at what it's like to work at United Airlines, including salaries, reviews, office photos, and more. This is the United Airlines company profile. All content is posted anonymously by employees working at United Airlines.