Working at United Utilities |

Glassdoor uses cookies to improve your site experience. By continuing, you agree to our use of cookies. OK | Learn More

United Utilities Overview

Warrington, North West England, England
5001 to 10000 employees
Company - Public (UUGRY)
$1 to $2 billion (USD) per year

Company Updates

  • We’re delighted to have picked up the Macro Employer of the Year Award at the North West Apprenticeship Awards.

    Steve Fraser, Chief Operating Officer at United Utilities, said: “We’re delighted that our apprenticeship programme has been recognised by the National Apprenticeship Service.

    “We know that apprentices are the future of our business and we take pride in giving our young talent the best training and development possible and have a dedicated training facility that is geared up to deliver the best technical training around.

    “Our apprenticeship programme is growing from strength to strength, allowing us to continue to build skills for the future, helping life flow smoothly for our customers.”

    Find out more about our apprenticeship programmes at

    United Utilities - Apprenticeships

    Information on apprenticeships at United Utilities

  • Our employees across the North West have taken part in Macmillan’s World’s Biggest Coffee Morning today. It’s safe to say we’ve all eaten lots of sweet treats but more importantly raised lots of money for a great cause. What a way to round off National Inclusion Week and celebrate our company charity! #CoffeeMorning

See AllSee All

United Utilities Video

Provided by employer [?]


United Utilities – Why Work For Us?

Business overview

We provide water and sewage services to around seven million people in North West England. These services are carefully regulated - with the water regulator, Ofwat, reviewing our price limits every five years. To show how we put our earnings to work, between 2010-2015 we will be investing more than £3 billion to improve the water and wastewater infrastructure and the environment across the North West, covering:

  • Over 42,000 kilometres of water pipes, from Carlisle to Crewe
  • Over 76,000 kilometres of sewers
  • 569 wastewater treatment works
  • 94 water treatment works
  • Over 56,000 hectares of catchment land

Since 1990, we’ve made major improvements right across our business, and by investing more than £4,000 for every household in the North West we have:

  • Halved the amount of leakage from our networks, supported by ongoing investment to replace worn-out pipes
  • Helped improve compliance with bathing water standards across the North West which has risen from just over 30% to more than 90%
  • Improved our water quality from 99.6% to over 99.9% - the best it's ever been
The benefits of working with us

Our people are really important to us which is why we offer an excellent package of pay and benefits to all our employees. You'll join a thriving FTSE 100 company and as part of a great team, you'll be able to make your mark right from the start.  In addition to a competitive salary appropriate for the role, as an employee of United Utilities you'll typically be entitled to the following benefits:

•Participation in a pension scheme

•A competitive annual leave entitlement, and what's more, you can even buy additional holidays or sell some of your holiday entitlement for cash •Participation in a company performance-related bonus scheme

 •Tax and National Insurance-efficient initiatives, such as childcare vouchers, the cycle-to-work scheme, and discounted healthcare and dental plans A wide choice of retail and Internet discounts for you and your family 

•A ShareBuy scheme giving you the opportunity to buy shares in the company directly out of your salary 

•Free transport to work if you travel from the Warrington Interchange to our Lingley Mere site using the free shuttle bus service (check Warrington Borough Transport's website for more details about the timetable and route)

 •Onsite work place nursery for children aged 0-5 years, employees receive discounted childcare rates. For more details about the Nursery view their Facebook page

 •A range of deals and discounts at top high street stores, plus a cycle to work scheme and breakdown cover 

•GymFlex provides you with access to discounted gym and health club memberships at locations all across our region

Diversity and inclusion

United Utilities is an equal opportunities employer

BITC logoWe are committed to providing a supportive and non-discriminatory working environment for all our colleagues. We aim to have a workforce that is representative of our region and customer base. We want to attract the best talent and recognise the importance of diversity and inclusion in achieving that aim.

What does being diverse and inclusive mean in practice?

Diversity is 'difference'. We see it as the unique characteristics of an individual and the qualities, experience, background and approach they bring.

Inclusion is 'valuing difference'. In our company it describes a working environment where different ways of looking at the world are valued. Different ways of looking at the world are valued and people are free to contribute to their full potential.

Two ticks logoWithin our fully inclusive workplace we aim to create an environment where people are treated fairly, based on their capability and contribution.

Wherever possible we provide training and development opportunities for disabled people so they can make best use of their skills.

Apprenticehips Apprenticehips Apprenticehips Apprenticehips Apprenticehips Apprenticehips

We're looking for the next generation of talent to come and join our apprenticeship scheme.

We have plenty of opportunities to choose from, so whether you love mixing up a storm in the labs, could spend all day playing about with your computer, or just fancy learning a new skill - we could have an apprenticeship that's right for you.Our apprenticeship schemes have won awards too, so you can be sure that you're starting off in the best hands for a great career. We've been named as one of the top 100 apprenticeship employers, scooped the Macro employer of the year award at the National Apprenticeship Awards 2015, and have been shortlisted in Bloomberg's best 50 employers of 2016.

Never heard of us?

We're a water and wastewater company, based in the North West of England. If you’ve ever made a brew, or been to the loo, then we’ve probably played a part in that.We serve seven million customers across the North West, which means we cover a lot of ground. So, whether you love the great outdoors, or the hustle and bustle of city life, you're bound to find something that's perfect for you.

United Utilities Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
United Utilities CEO Steve Mogford
Steve Mogford
14 Ratings
  • Helpful (1)

    "Good employer, good benefits and opportunities"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    No opinion of CEO

    I have been working at United Utilities part-time


    Good working enviroment and Bonus Incentives


    Inflexible management and focus on process

    Advice to Management

    Some Need to improve some people skills

See All 42 Reviews

United Utilities Photos

United Utilities photo of: We're proud to support Macmillan - our new corporate charity
United Utilities photo of: Our assistant catchment controller Twist recently made his TV debut on Countryfile
United Utilities photo of: We've partnered up with TeachFirst. UU's Paul Forshaw has volunteered to mentor Matt.
United Utilities photo of: xxx
United Utilities photo of: Charity raffle and cake sale at our head office!
United Utilities photo of: Our managing director opens the newly extended training facility.
See All PhotosSee All

United Utilities Interviews



Getting an Interview

Getting an Interview




  1. Helpful (1)  

    Graduate Process Engineer Interview

    Anonymous Interview Candidate in Warrington, North West England, England
    No Offer
    Positive Experience


    I applied online. I interviewed at United Utilities (Warrington, North West England, England) in December 2016.


    Two groups of 3 formed the assessment centre. Began the day with a presentation on the company, followed by individual interviews, there were both competency and technical aspects of the interview. The technical aspect was on your understanding of water and waste water processing, P&IDs, safety and root cause analysis. The next task of the day was an individual presentation on the 5 skills which make a great process engineer, which you we were told to prepare prior to attending. later on in the day we we're joined by the afternoon group for a group task. During this task we were all handed a case study on an imaginary pharmaceutical company and we're tasked with devising solutions to a number of challenges faced by the company. Similar to what I can only imagine a boardroom meeting is like. Throughout this task we discussed and debated solutions and had to come to a unanimous decision on each solution.

    Interview Questions

    • Presented an imagine of a vessel which had collapsed in on itself. You're told that it used to be an open top vessel, but a roof was fitted around a month prior to the incident. Your task is to determine the possible cause of the incident, with the aid of a simple P&ID, including all surrounding relevant items.   Answer Question
See All 10 Interviews

United Utilities Awards & Accolades

  • Silver Corporate Partner status, IChemeE, 2016
  • Employer Recognition Scheme Gold Awards, UK Ministry of Defence, 2016
  • Macro Employer of the Year, National Apprenticeship Awards 2015, 2015
  • Capital Project Management Award, Utility Week, 2016
  • Ground Investigation and Monitoring Award, New Civil Engineer Tunneling Awards, 2016
See More

Work at United Utilities? Share Your Experiences

United Utilities
  • Star
  • Star
  • Star
  • Star
  • Star
Click to Rate