Working at Vanquis Bank | Glassdoor.co.uk

Vanquis Bank Overview

London, England
1001 to 5000 employees
2003
Company - Private
Investment Banking & Asset Management
Unknown / Non-Applicable
For people excluded by the mainstream, needing access to credit to manage life better, Vanquis is the credit card that helps them take control of their financial situation. Whether they’re new to credit or need a hand rebuilding their credit file, we make sure our ... Read more

Company Updates

  • We were really pleased to have been involved in Moneysupermarket's 5-a-side football tournament last week, helping them raise money for The Prince's Trust.

    And we're extra proud of #TeamVanquis for bringing home the silver! Well done team #makeworkmeanmore

  • Whatever challenges our customers face, we’re on their side.

    We recently applied to the Banking Competition Remedies (BCR) Capability and Innovation Fund, to help accelerate our plans to address the lack of tailored products on the market to support the underserved self-employed population.

    With over 240,000 self-employed customers using a Vanquis credit card, we already have a great understanding of their pain points and what further financial support we can offer to enable them to flourish in their business life.

    Our move in to this market has been positively received by our existing self-employed customers, and we’re looking forward to the next steps in the journey.

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Vanquis Bank – Why Work With Us?


Together we make work mean more

When you’re part of Vanquis – whether you walk through the door tomorrow, or you’ve been with us since the start – we’re committed to giving you the chance, challenge and support to succeed.

Our people are full of stories of success. From school-leavers to graduates, people progress from front-line roles to managerial and leadership positions. Others find new paths and fulfilling roles they’ve never even thought of. We help them do so.

For those with the right stuff, Vanquis is a real platform for progress. Grasp the opportunity.

Technology is what keeps us energised and ahead of the game in the credit market. It plays a pivotal role across all aspects of the business. From the cutting-edge products and services we offer to our customers and in the tools we offer our colleagues to make life at work easier and more enjoyable.

Meet our recent intake of Operation Leadership graduates who joined us in September 2018. Here they share their first impressions of their time on the scheme.

In 2019 we look forward to welcoming our first cohort of graduates on the Commerical Programme - updates to follow!

Data, analytics and insight is at the heart of what drives Vanquis. Our customers generate hundreds of millions of data points each month. Within each data point lies information that when understood and connected with other pieces of information allows incredible insight to be gathered that we can use to better support our customers and drive commercial value for our shareholders.

A world-class analytics business focuses on people. Transforming the traditional model of “need to know” when it comes to sharing data and replacing it with a “know to need” model. It helps and encourages employees at all levels of the organisation to think about what data and decisions are needed to make fact-based decisions, and how to take things to the next level. It makes sure there are systems in place that reward curiosity, improved analysis skills, and re-thought business processes.

Senior Marketing Analyst, Patrick shares his experience in the Analyst Community at Vanquis:

Our customers are at the heart of everything we do. That’s why it makes sense to focus as clearly as possible on our customers - and how to best meet their needs, responsibly, ethically, and fairly. Our customer contact teams are the experts in doing just that.

Vanquis Bank Reviews

  • Featured Review

    Helpful (1)

    "Smart People and Great Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Director in London, England
    Current Employee - Marketing Director in London, England
    Recommends
    Positive Outlook

    I have been working at Vanquis Bank full-time (Less than a year)

    Pros

    A smart motivated team committed to doing its best for its customers. Strong focus on digital for customer acquisition and customer management. For a marketer, the ability to work across a broad range of channels and opportunities.

    Cons

    The company has grown very fast from a handful of employees to over 1,800 in the past 15 years, so there are some growing pains!

See All 121 Reviews

Vanquis Bank Photos

Vanquis Bank photo of: Chatham Office
Vanquis Bank photo of: A huge warm #welcome to our first new recruits and internal transfers of 2019 in our Chatham call centre! 👋🏼 #newyearnewjob #induction #welcome
Vanquis Bank photo of: London office - Walkie Talkie building
Vanquis Bank photo of: London office breakout area
Vanquis Bank photo of: Bradford Office
Vanquis Bank photo of: London Office
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Vanquis Bank Interviews

Experience

Experience
43%
22%
35%

Getting an Interview

Getting an Interview
59%
23%
18%

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Loan Officer Interview

    Anonymous Employee in Chatham, England
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at Vanquis Bank (Chatham, England) in May 2019.

    Interview

    1 stage interview following a quick telephone interview conducted by hr and line manager.
    All really nice and easy to build rapport with.
    Seems to be they are always recruiting but there are many departments within.

    Interview Questions

See All 23 Interviews

Vanquis Bank Awards & Accolades

  • Best Long Term Fixed Rate Bond Provider, Savings Champion Awards, 2018
  • Credit Builder Credit Card Provider of the Year, Moneyfacts Consumer Awards, 2018
  • Credit Builder Credit Card Provider of the Year, Moneyfacts Consumer Awards, 2017
  • Best Long Term Fixed Rate Bond Provider, Savings Champion Awards, 2017
  • Credit Builder Credit Card Provider of the Year, Moneyfacts Consumer Awards, 2016
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Work at Vanquis Bank? Share Your Experiences

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