Working at Vets Now | Glassdoor.co.uk

Vets Now Overview

Dunfermline, Scotland
501 to 1000 employees
2001
Company - Private
Veterinary Services
Unknown / Non-Applicable
Medivet Group, CVS Group, Vets4Pets
Vets Now was founded in 2001 by Richard Dixon, a veterinary surgeon who understood the pressure of being on-call round the clock while also trying to maintain a good quality of life. His solution was Vets Now, a dedicated out-of-hours emergency and critical care service for ... Read more

Mission: Our UK network of emergency clinics and specialty hospitals we work as one team to deliver our unifying purpose ‘To give people and their pets the care and support they deserve at the time they need it most’.

From our clinicians who, save ... Read more

Vets Now Reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Mark Ross
5 Ratings
  • "Support Office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dunfermline, Scotland
    Current Employee - Anonymous Employee in Dunfermline, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Vets Now full-time (More than a year)

    Pros

    *Great team spirit with everybody working to a common goal of saving pets' lives
    *Positive company culture focusing on innovation, caring, releasing potential and taking responsibility
    *Strong senior management team who are all very approachable and transparent about company progress and direction
    *Flexible working hours
    *Big focus on innovation, trying new things and professionalising the support office workforce
    *No-blame culture
    *Regular and honest communication between company board and staff
    *Staff given the freedom to do their job
    *Regular celebrating/acknowledging of success
    *Staff encouraged to make the most of CPD opportunities

    Cons

    *Benefits package (outside of basic salary) is poor, particularly pension
    *Initiatives to improve the lives of staff are often heavily weighted towards clinicians
    *Limited opportunities to progress for non-clinicians
    *Big focus on cutting costs (partly due to years of not focusing on cutting costs)
    *Holiday entitlement improving but still not great (e.g. no bank holidays)

    Advice to Management

    *Keep communicating regularly with staff and showing appreciation when someone does a good job. This goes a long way.
    *Continue looking at ways to improve the lives of the people who work for you. Good people are your biggest asset.
    *Focus your efforts on staff retention throughout the entire business. If retention is poor in one area but not another consider why and address it. People tend to leave managers, not jobs.

See All 38 Reviews

Vets Now Photos

Vets Now photo of: We Are All Vets Now
Vets Now photo of: Supporting Guide Dogs Scotland
Vets Now photo of: Supporting charities worldwide
Vets Now photo of: Research & Development
Vets Now photo of: RCVS Outstanding Clinics
Vets Now photo of: Marketing Team STAR Awards
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Vets Now Interviews

Experience

Experience
100%
0%
0%

Getting an Interview

Getting an Interview
50%
50%

Difficulty

3.0
Average

Difficulty

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  1.  

    Receptionist Interview

    Anonymous Employee in Sheffield, England
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 1 day. I interviewed at Vets Now (Sheffield, England) in August 2016.

    Interview

    friendly interviewers who are the line managers themselves, informative and thorough, went through everything involved in the role as well as previous experience. had a walk through the clinic and discussed training.

    Interview Questions

See All 2 Interviews

Vets Now Awards & Accolades

  • The Sunday Times Profit Track 100 league table, The Sunday Times Profit Track 100, 2017
  • Sunday Times Profit Track 100, The Sunday Times Profit Track 100, 2016
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