Mission: Our UK network of emergency clinics and specialty hospitals we work as one team to deliver our unifying purpose ‘To give people and their pets the care and support they deserve at the time they need it most’.
From our clinicians who, save ...
I have been working at Vets Now full-time (More than a year)
*Great team spirit with everybody working to a common goal of saving pets' lives
*Positive company culture focusing on innovation, caring, releasing potential and taking responsibility
*Strong senior management team who are all very approachable and transparent about company progress and direction
*Flexible working hours
*Big focus on innovation, trying new things and professionalising the support office workforce
*Regular and honest communication between company board and staff
*Staff given the freedom to do their job
*Regular celebrating/acknowledging of success
*Staff encouraged to make the most of CPD opportunities
*Benefits package (outside of basic salary) is poor, particularly pension
*Initiatives to improve the lives of staff are often heavily weighted towards clinicians
*Limited opportunities to progress for non-clinicians
*Big focus on cutting costs (partly due to years of not focusing on cutting costs)
*Holiday entitlement improving but still not great (e.g. no bank holidays)
Advice to Management
*Keep communicating regularly with staff and showing appreciation when someone does a good job. This goes a long way.
*Continue looking at ways to improve the lives of the people who work for you. Good people are your biggest asset.
*Focus your efforts on staff retention throughout the entire business. If retention is poor in one area but not another consider why and address it. People tend to leave managers, not jobs.
I applied through other source. The process took 1 day. I interviewed at Vets Now (Sheffield, England) in August 2016.
friendly interviewers who are the line managers themselves, informative and thorough, went through everything involved in the role as well as previous experience. had a walk through the clinic and discussed training.